Customer service was first class unfortunately I had ordered the wrong size BBQ cover and Karl made the return and exchange painless. He kept me informed of the progress of the return and the delivery... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
BBQ Model Jupiter absolutely brilliant. Delivered on a pallet it was perfectly packed. Assembly and supporting instructions excellent. Such a pleasure to eventually switch on and go for our first BBQ.... Se mer
The item was delivered promptly in a sound sealed box. No damage was apparent on the box and all the items on the instruction sheet were contained therein. Altogether a good, responsive service. BBQ... Se mer
Amazing service, I hadn’t quiet put the bbq together correctly so I emailed what I had done wrong, they got back to me within an hour and had the manufacturer response within a couple of hours Could... Se mer
Företagsinformation
Skrivet av företaget
The BBQ Outlet sells Barbecues. Online retailer of Outback BBQs, premium covers and spare parts.
Kontaktuppgifter
Unit 3 Maidenhead Ent Centre, Cordwallis Street, SL6 7BE, MAIDENHEAD, Storbritannien
- 08006344484
- orders@bbqoutlet.co.uk
- bbqoutlet.co.uk
4,9
Utmärkt
446 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Online services easy to use
Online services easy to use. Good communication and prompt despatch.
30 maj 2023
Customer service was excellent!
29 maj 2023
Quality BBQ cover.
Site info was clear with accurate dimensions. The bbq cover arrived promptly and well packaged. Can’t fault the quality of the material or the overall fit. Well pleased.
21 maj 2023
Bought an Outback BBQ cover
Bought an Outback BBQ cover, quick delivery and helpful staff, fits perfect.
21 maj 2023
I actually changed my mind about buying…
I actually changed my mind about buying but they were very good on a refund, no problem
20 maj 2023
Good quality products and speedy…
Good quality products and speedy delivery. Good customer service, you can speak to a real people and they provided good latest update for my enquiry. Only gave 4 star was one of the items delivered slightly later than estimated without heads-up but customer service was great to sorted out with no time.
Will purchase from them again.
20 maj 2023
The wrong products were linked to the…
The wrong products were linked to the BBQ as recommended, so I ended up buying something unsuitable for the BBQ. The first person I spoke to was very unhelpful and denied the issue. In fairness, the second person was very good but to top it off, the BBQ was dented on the side. I’d assembled the entire thing before noticing and really could not see you accepting it was not my fault so am living with it I can honestly assure you the damage was not caused whilst in my possession. NO need to contact me about this situation as the BBQ works just fine thank you
25 maj 2023
Very prompt with delivery and pleased…
Very prompt with delivery and pleased with bbq cover.
24 maj 2023
Good price an excellent service
24 maj 2023
Brilliant experience
Easy to order, good price and really helpful delivery drivers.
Overall and really good experience
22 maj 2023
Fast delivery good price
21 maj 2023
Excellent item
19 maj 2023
Great service
Would happily recommend using BBQ outlet for online ordering. Communication was very good during the week, and despite using a third party palate delivery company who are tricky to contact for time of delivery, the products arrived on the requested day in perfect order
18 maj 2023
Fantastic company
Fantastic company. Excellent help from Karl. He is so patient and gives true, accurate advice. Follows up on queries until item is received. Best company I have dealt with. BBQ arrived in perfect condition. Very very happy customer!! Thank Karl you are an major asset to this company!!
16 maj 2023
Great company to deal with
delivery made in quick time with no problems very easy company to order from with a website that is easy to follow and good payment system.
15 maj 2023
Fits perfect great service
14 maj 2023
Simple to order and was delivered as…
Simple to order and was delivered as advised without any delays or causes for concern.
12 maj 2023
Very easy to order
Very easy to order. Plenty of information and arrived quicker than expected. Loving my new BBQ!
6 maj 2023
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.