We recently rescued our cat Gus from Battersea Old Windsor. Battersea and the fantastic team were helpful from start to finish and made the process so easy. Gus has settled fantastically into his new... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Absolutely seamless experience. Looking for two kittens. Filled in an online application and was contacted almost immediately with details of potentially suitable ones. Without exception all telepho... Se mer
Applied to re-home a small dog, via the online registration process, didn't specify breed, age etc kept it quite open thinking it would increase my chances. I had an automated email to acknowledge my... Se mer
We sent our ‘lively’ Vizsla pup to Jack and his wonderful team, and we really did get back a different dog…in a good way. She’s now so much easier to handle and responds well to commands. Couldn’t rec... Se mer
Företagsinformation
Skrivet av företaget
Battersea is here for every dog and cat, and has been since 1860. For 160 years, we've gone from one home in London to three rescuing and rehoming centres across the country and have cared for over three million vulnerable animals.
Kontaktuppgifter
4 Battersea Park Road , SW8 4AA, London, Storbritannien
- 0800 001 4444
- info@battersea.org.uk
- battersea.org.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 54 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Rehoming a dog
Our new dog "Demi" was looked after very well by Battersea prior to our adopting him.

Svar från Battersea
Best decision ever!!
One week ago I rehomed a dog,right now he is sat beside me snoring after a lovely walk!!! I cannot thank everyone at Battersea dog's & cat's home enough for my new companion and all they do!!!

Svar från Battersea
Everything connected with the rehoming…
Everything connected with the rehoming process was superb. Website accurate and informative, Lovely staff, helpful and supportive, happy dogs and people throughout. I totally recommend Battersea rehomers and we are so happy with our new family member.

Svar från Battersea
From start to finish ending up with a…
From start to finish ending up with a lovely dog all excellent

Svar från Battersea
Helpful and supportive staff may the whole experience more enjoyable.
Friendly and helpful staff, Dogs and Cats needs come first especially during the rehoming process, good aftercare support there if needed. Ideal match between dog and family, great that your first collar, harness and lead are supplied. In all a lovely experience.

Svar från Battersea
Great place to find a dog or cat to re…
Great place to find a dog or cat to re home..

Svar från Battersea
Amazing place
Amazing place . Hard working staff .
Lots of love and care ... the only bad issue Alison Hammond .. should have been tom hardy or some one else ...
Wonderful staff who have total love for Cats and Dogs
I can’t say enough how welcoming and wonderful the staff were from the first telephone conversation to picking our boy up at Battersea.
When we arrive at Battersea we sat down and met him and discussed what his needs were.
And ithe care for ALL the animals where great.
Battersea are 100,000 times better than
Cat Protection who sadly where more interested in the making a profit than they are of the concerns for there animals, I say that after we had a bad experience with them.

Svar från Battersea
Just had two separate battersea sales…
Just had two separate battersea sales guys knock on for sales for sales,in leicestershire, got to say they were very pleasant,and well mannered.

Svar från Battersea
I think they are doing a good job
I think they are doing a good job. The other reviews should snore more money if they want things to be better

Svar från Battersea
Choose Battersea
After Dogs Trust refused to take our Chihuahua because she has a heart murmur not requiring medication.. Old Windsor were really helpful and understanding. Very happy with the whole quick process of giving our dog up for adoption. Sad day but I know she will be in good hands. Thanks so much for making it stress free for us. Receptionist was lovely too!

Svar från Battersea
Enjoyable Adoption Service
Battersea’s Brands Hatch centre provided an easy and enjoyable adoption service. A telephone interview, a few emails and a property check resulted in us taking Sherbet home the same day we visited!

Svar från Battersea
Making it far too hard for good and…
Making it far too hard for good and experienced dog owners to adopt shelter dogs from Battersea.
They don't seem to care about good owners and good people...
Basically if you've got a garden, you're in and go to the top of any waiting list.
Becomes more a garden test than an owner of great love and experience who has for decades managed to walk and exercise dogs to long and fulfilling lives without the "magic garden".
Always seemed to me that having a garden is a very good excuse for owners to not take their dog for a good exercise every day. Years ago, I got my first dog from Battersea......won't be bothering again.
Their loss...and a dog who could have been loved to within an inch of it's life misses out.

Svar från Battersea
I'd love to know why Battersea is…
I'd love to know why Battersea is listing a 3 month old Bullmastiff puppy as only being suitable for homes where children are over 13 years old? I've never known such nonsense! I am an experienced BM owner, my recently departed 10.5yo Bullmastiff lived with my 8yo son since we brought him home from hospital aged 2 days old, she loved him from day 1 and as with most Bullmastiffs, was as gentle and loving as could be with him.
I'd also love to know why they're claiming another dog is a Bullmastiff when it clearly is a crossbreed. White and black and feckled like markings on a Bullmastiff's face sets alarm bells ringing! Who is writing these awful listings?!

Svar från Battersea
Appalling
Appalling
Do not touch this place with a barge pole. Hostile reception. Wanted to adopt a cat but shall pay to buy a new one. No wonder they have to put the cats down. Disgraceful

Svar från Battersea
The way they do things now is like they…
The way they do things now is like they don’t want you to rehome a cat. You can’t meet them now. You can’t just go there anymore and have a look. Now on the website the different centres don’t even come up. It’s not what it used to be like. It’s like you are told you have to have this one. I was so keen on leaving them my house in my will but not anymore. I don’t know who I will leave it to now. Cats Protection League is all that’s left. My mum recently needed a new cat. She always went to Battersea and she hates the new process so much, she gave up and went to CPL instead. Change your ways Battersea!!!
Not what I said. Mum wanted a cat from you. Her last 3 cats have come from you. She doesn’t want to be matched. She wants to meet them and then choose. To be told you can only meet this one and then hear nothing for weeks. It’s hopeless and she gave up. Went to Cats Protection League instead. Your website now, you can’t even see what cats at each centre as you changed it. I can’t see how you manage to rehome anything now. I wanted to leave you my home. Totally changed my mind after recent experiences. No one wants to be told you can only view this one!!! Taking on a pet for 20 years…. You want to choose it.

Svar från Battersea
Excellent support when adopting Copper
My experience with Battersea when adopting Copper has been amazing the excellent communication and advice from all the staff has been exceptional including the veterinary nurse the additional needs like the food package along with the security blanket has made the process not stressful for the cat or myself. Also the amazing foster Mum who had some brilliant advice and answered all my questions.

Svar från Battersea
Amazing
Such lovely caring people and made George (cat) their priority, to ensure he was well and been to the Vets before he came home.
We had a handover from the foster carer which was so helpful to settle George in.
Shaun from Battersea Communities was amazing and kept us up to date on the re homing and was and still is on hand for any questions we may have.
Thank you so much Battersea from 2 Happy humans and a very happy George.

Svar från Battersea
All the staff with whom we came into…
All the staff with whom we came into contact,from those "manning" the car park to the vet,were very helpful, friendly and professional.
Little kitten Frieda has been given a great start to her life. It is an anxious time re-homing a rescue animal but we came away feeling supported and reassured we could contact the team at any time afterwards. THANK YOU ALL

Svar från Battersea
Really friendly staff
Really friendly and helpful staff who have been so great throughout the rehoming experience. Would definitely recommend Battersea and choosing to adopt a rescue pet.

Svar från Battersea
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







