We recently rescued our cat Gus from Battersea Old Windsor. Battersea and the fantastic team were helpful from start to finish and made the process so easy. Gus has settled fantastically into his new... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Absolutely seamless experience. Looking for two kittens. Filled in an online application and was contacted almost immediately with details of potentially suitable ones. Without exception all telepho... Se mer
Applied to re-home a small dog, via the online registration process, didn't specify breed, age etc kept it quite open thinking it would increase my chances. I had an automated email to acknowledge my... Se mer
We sent our ‘lively’ Vizsla pup to Jack and his wonderful team, and we really did get back a different dog…in a good way. She’s now so much easier to handle and responds well to commands. Couldn’t rec... Se mer
Företagsinformation
Skrivet av företaget
Battersea is here for every dog and cat, and has been since 1860. For 160 years, we've gone from one home in London to three rescuing and rehoming centres across the country and have cared for over three million vulnerable animals.
Kontaktuppgifter
4 Battersea Park Road , SW8 4AA, London, Storbritannien
- 0800 001 4444
- info@battersea.org.uk
- battersea.org.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 54 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Jazz Hands !
I've just adopted my cat Jazz from Old Windsor and it was a brilliant experience, everyone was lovely and I really felt they wanted him to have a new home and be contented

Svar från Battersea
Upset potential rehomer
Some polices need to be reviewed and updated. Wanted to rehome and indoor only cat but was declined as I didn’t have a cat flap with 24-hour access to the outside. There is not need for an outside access for an indoor only cat as it can be very dangerous for those breeds! Can’t believe they think it’s better for cats to stay in a shelter in cages rather than chill on a sofa with a family. Very disappointed

Svar från Battersea
Helpful and knowledgeable.
Very helpful and knowledgeable which helped us choose the right cat rather than the nervous one which we originally thought about rehoming.

Svar från Battersea
Fantastic experience
Everyone from reception to the nurses were so kind and understanding.The accomodation for the cats was very clean and comfortable.The love for the cats was very evident

Svar från Battersea
Stopped my monthly payment as I was…
Stopped my monthly payment as I was being pestered by a consultancy firm asking me to pay more. This firm was costing them £10’s of K’s so don’t need my money.

Svar från Battersea
Amazing Battersea as always
I have just rescued my 4th Battersea dog. I cannot thank the staff at London & Brands Hatch Centre enough for all the hard & rewarding work they do. It’s good to know that my dogs have had a great start with Battersea before they came to me. Have only had my Cookie for a week now and she has settled so well after a bad start for her. Thank you again Battersea you are an amazing rescue centre.

Svar från Battersea
The experience was fantastic and the…
The experience was fantastic and the process was good and I would recommend anyone to get a dog from Battersea the dog we got has settled in well

Svar från Battersea
Love Battersea…
Battersea are an amazing charity and the process from start to finish was excellent. We saw three cats and were told all about them, background, behaviours etc. We chose our cat and took him home the same day. I would definitely recommend them for rehoming and our cat Spock has settled in nicely to our home.

Svar från Battersea
Delightful & Fulfilling Experience
Working with Battersea Cats & Dogs was an absolute delight.
My new companion, a senior cat called Smudge, could not be a more perfect fit for me. I've never met a more affectionate cat, and she has enriched my life exponentially.
The volunteers went out of their way to accommodate me and took excellent care of Smudge in the meantime.

Svar från Battersea
Best rehoming centre I've ever experienced
I collected my beautiful cat, Coco, today from Battersea in London. The staff were absolutely amazing especially Paige and Graham on the reception desk. They made me feel so welcome. The process was dealt with professionally and I have nothing but admiration for the team. Well done. Highly recommended.

Svar från Battersea
Amazing staff at Battersea
The information I was given by the carers at Battersea was excellent. When we arranged a visit to see our puppy Jax, he was exactly what we had expected. They had done a wonderful job with him while he was with them. He is great with walks and recall and they have great advice about using his food throughout the day as rewards. That definitely works. Thank you to all the amazing staff at Battersea. Jax is now very settled in his new forever home with the Davisons xx

Svar från Battersea
What an amazing place to go to
What an amazing place to go to , the team there are amazing and so helpful, our little Buddy is setting in amazingly in his forever home.

Svar från Battersea
Battersea rehoming is amazing
The online registration was simple and quick. Battersea deal with all your needs during this and what you have to offer and what you would like. They will match you to a dog if they can and the whole team are very passionate about the whole process and making sure both you and the dog are a match. They are superb to work with and so informative at all stages. They even want you to update how everything's going when you rehome a dog. They have tons of videos and advice online. You really could not be in better hands and so are the dogs.

Svar från Battersea
Meeting and collecting Frank…
We thought our visit was well planned by the Battersea team. .Being greeted cheerfully on arrival by reception team to meeting our kitten, being interviewed and talking through kitten’s health and well being. All questions asked were answered by the team who clearly knew their stuff. It was a comfortable and professional experience. Such a lovely place, with a team who clearly love what they do.

Svar från Battersea
Ourstanding
So helpful, caring and understanding of what cat's would suit us.
Have adopted from Battersea before and would recommend

Svar från Battersea
Our experience from Battersea of…
Our experience from Battersea of Windsor was amazing from the word go. The staff are amazing; professional & friendly; communication was supportive & informative & is continued after we adopted our girl. BOW has beautiful surroundings that are very well maintained. Please consider adopting it is so rewarding & the love is endless.
Thank you BOW xx

Svar från Battersea
Excellent experience
Staff responded to my enquiry quickly and efficiently, we’re very knowledgeable and supportive during the whole process resulting in my new four legged companion now having a forever home.

Svar från Battersea
Great adoption experience
We recently adopted a cat through Battersea and I can't speak more highly of the organisation. Everything was so well organised, everyone we dealt with was super lovely and helpful, and the animals seem very well taken care of. The adoption fee is incredibly reasonable considering how much work goes into keeping the animals safe and happy, not to mention the treatments such as neutering that are already sorted. I'll be setting up a monthly donation for sure. We're proud to say our new addition is a Battersea cat :)

Svar från Battersea
We adopted our white staffy cross…
We adopted our white staffy cross Krystal from Battersea 11 yrs ago and can’t say a bad word about Battersea. I believe they do an amazing job. We have donated for the past 11 yrs and we still have her but I am concerned to hear that they put some cats and dogs down especially when they healthy.
Also, will miss Paul terribly the programme won’t be the same without him !

Svar från Battersea
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







