Barcelona IVF - Clínica de Fertilidad Omdömen 

87
•
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

La nostra esperienza in questa clinica è stata unica e bellissima da ricordare! Siamo una coppia italiana composta da 2 donne e il nostro desiderio era quello di costruire una famiglia diventando m... Se mer

Betygsatt 5 av 5 stjärnor

We didnt think twice to go with another clinic once we came across this one. And we were right. From the initial telephone call to arranging the in person meetings with our chosen Dr, things went smo... Se mer

Betygsatt 5 av 5 stjärnor

Parce que j'ai été satisfaite dès ma première expérience. L'accueil,le service,le suivi était impeccable. Merci à toutes l'équipe et particulièrement au Dr Colodron ! Je vous recommande IVF Barcelona... Se mer

Betygsatt 5 av 5 stjärnor

Consiglio vivamente la clinica. Sin dall' inizio sono stati molto disponibili sia i medici che lo staff. Anche se distanti ti seguono per telefono e per mail rispondendo in maniera celere. Ottima l'ac... Se mer

Företagsinformation

  1. Fertilitetsklinik

Skrivet av företaget

Barcelona IVF es una clínica de fertilidad ubicada en Barcelona, especializada en tratamientos de reproducción asistida como fecundación in vitro (FIV), inseminación artificial, donación de óvulos y método ROPA para parejas de mujeres. Nuestro equipo médico ofrece un enfoque personalizado, con tecnología de vanguardia y un trato humano que nos distingue. Recibimos pacientes nacionales e internacionales, con atención en varios idiomas y un acompañamiento integral desde la primera visita. Contamos con amplios recursos diagnósticos, laboratorios propios y un equipo multidisciplinar que trabaja para ofrecer las mejores opciones reproductivas según cada caso.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

87 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(87)

80 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Une belle expérience

Bonjour,
Je ne peux exprimer ma gratitude et ma joie après cette belle expérience. Certes il y'a avait des échecs après 3 tentatives mais la 4ème est la meilleure.
Je suis enceinte à 17 SA+4 maintenant.
Je salue fortement tout le staff de cette clinique surtout l'assistante Florencia :)

17 oktober 2025
Omdöme utan inbjudan
Logotyp för Barcelona IVF - Clínica de Fertilidad

Svar från Barcelona IVF - Clínica de Fertilidad

Bonjour Amina,

Merci infiniment pour votre message si touchant. Votre parcours et votre persévérance nous émeuvent beaucoup, et nous sommes très heureux d’apprendre cette merveilleuse nouvelle. Félicitations pour votre grossesse ! Nous transmettrons avec grand plaisir vos mots à Florencia, qui sera très touchée par votre message.

Nous vous souhaitons une très belle suite de grossesse et tout le bonheur du monde pour la suite de cette nouvelle aventure.

L’équipe de Barcelona IVF

Betygsatt 5 av 5 stjärnor

Un piccolo miracolo 🙏🏻

Ciao a tutti mi chiamo Maria Luisa e ho 44 anni, da tre anni ho cercato in modo naturale di avere un figlio ma ahimè non ci sono riuscita, dopo varie vicissitudini mi sono decisa di fare tutto da sola. E grazie alla mia Ginecologa Dottoressa Laura Carlino che mi ha saputo dare un giusto consiglio dandomi un bigliettino da visita della clinica Ivf Barcellona. A settembre 2024 ho chiamato la manager Samanta Rosato, una persona davvero eccezionale, empatica, bravissima nel spiegarmi tutto il percorso che avrei dovuto affrontare era come se parlassi con un’amica, mi ha messa a proprio agio, adorabile. Da lì in poi sono stata contattata dalla clinica, il quale sono stata ascoltata, seguita con grande professionalità e umanità soprattutto.
Ho fatto un colloquio con la dottoressa Ilaria Totaro… malgrado la distanza si è sempre dimostrata professionale e sempre disponibile ad ogni mio dubbio.
Anche lo staff: sempre gentile, che mi ha supportato e sopportata 😅 ad ogni mia richiesta. L'organizzazione della clinica è stata perfetta, con un'assistenza personalizzata di cui ringrazio Elda e Elisa.
A gennaio 2025 mi dicono che è tutto pronto per il mio Transfer Fiv. Devo ammettere che c’era molta tensione,ansia! Al primo tentativo sono rimasta incinta, un'emozione indescrivibile che ha reso questo viaggio ancora più speciale. Ringrazio il Dott Luis Zamora per la sua professionalità e nell’avermi consigliato nel modo più corretto per me se impiantarmi uno o due embrioni( ha deciso uno). Sappiamo che ad ogni percorso che si affronta c’è sempre quella paura, ma non mollate mai di realizzare il vostro sogno… il mio coraggio è stata la mia forza in tutto il percorso e non importa se è un/a donatore/donatrice dopo non ci penserete più, perché l’amore che riceverà la mia principessa che arriverà ad ottobre è lo stesso anzi sarà IMMENSO. IVF Barcellona è stata una scelta eccellente.
Per chiunque stia valutando un percorso di fiv quindi come mamma single consiglio vivamente questa clinica. Grazie IVF Barcellona vi porterò sempre in un’angolo del mio cuore ❤️🎀.
Inizio percorso 20/01/25 domani 1 anno, Oggi la mia piccola Anita ha 3mesi e gode di ottima salute 🥰.
Ig: @malibustesy3

20 januari 2025
Omdöme utan inbjudan
Logotyp för Barcelona IVF - Clínica de Fertilidad

Svar från Barcelona IVF - Clínica de Fertilidad

Ciao Maria Luisa,

ti ringraziamo di cuore per aver condiviso la tua storia con noi. Ci emoziona profondamente leggere la tua testimonianza e sapere che il tuo percorso verso la maternità si è concluso in modo così bello con l’arrivo della piccola Anita.

Siamo felici di sapere che ti sei sentita accompagnata e compresa fin dal primo momento, sia da Samanta che da tutto il team medico e di assistenza al paziente. Trasmetteremo le tue parole al dottor Zamora e a tutto il personale che ti ha seguito durante il percorso, così come a Elda ed Elisa, che saranno felici di sapere che il loro lavoro ha fatto la differenza.

Grazie di cuore per aver scelto Barcelona IVF.

Un grande abbraccio da parte di tutto il team di IVF Barcelona.

Betygsatt 5 av 5 stjärnor

Parfait je recommande cette clinique à…

Parfait je recommande cette clinique à 100% ! :)

19 mars 2025
Omdöme utan inbjudan
Logotyp för Barcelona IVF - Clínica de Fertilidad

Svar från Barcelona IVF - Clínica de Fertilidad

Merci beaucoup Lucie pour votre recommandation et votre confiance.

Toute l’équipe de Barcelona IVF est ravie de savoir que votre expérience a été positive.

Nous vous remercions sincèrement pour votre soutien.

L’équipe de Barcelona IVF

Betygsatt 5 av 5 stjärnor

Gracias al centro se cumplió nuestro sueño

Tras pasar por 2 clínicas anteriores y casi dos años se tratamiento, fue llegar a Ivf con el Dr.Zamora y nuestro sueño se hizo realidad. Siempre muy atento con nosotros y sobretodo muy claro con la realidad.
Fuimos recomendados por varias personas que también tuvieron buenísima experiencia con él.
Hoy podemos decir que tenemos a nuestro bebé sano en casa.
Recomienzo el centro al 100x100.

7 januari 2026
Omdöme utan inbjudan
Logotyp för Barcelona IVF - Clínica de Fertilidad

Svar från Barcelona IVF - Clínica de Fertilidad

Hola Natalia,

muchas gracias por compartir un testimonio tan bonito y lleno de significado. Nos emociona saber que, después de un camino tan largo, vuestro sueño se hizo realidad y que hoy podéis disfrutar de vuestro bebé sano en casa.

Transmitiremos con mucho cariño tus palabras al Dr. Zamora. La cercanía, claridad y compromiso con cada paciente forman parte esencial de Barcelona IVF, y saber que eso marcó la diferencia en vuestro proceso es muy valioso para nosotros.

Gracias por vuestra confianza, por la recomendación y por permitirnos acompañaros en un momento tan importante de vuestras vidas.

Un cordial saludo,
El equipo de Barcelona IVF

Betygsatt 5 av 5 stjärnor

De la bienveillance et de la douceur

Nous nous sommes sentis a l'écoute , une équipe réactive et bienveillante.
La clinique est tres agréable, une bulle de douceur. Les soins de qualité , le personnel francophone, tout est mis en place pour que ce moment soit magique malgré le côté médical.
Nous avons eu 3 IAD et la 3ieme a été une réussite !

23 november 2025
Omdöme utan inbjudan
Logotyp för Barcelona IVF - Clínica de Fertilidad

Svar från Barcelona IVF - Clínica de Fertilidad

Bonjour Jessica,

Merci infiniment pour votre magnifique témoignage. Nous sommes très touchés de savoir que vous vous êtes sentis écoutés, entourés de bienveillance et accompagnés avec douceur tout au long de votre parcours.

Créer un environnement rassurant, humain et chaleureux, même dans un contexte médical, est essentiel pour nous.

Merci pour votre confiance. Nous vous souhaitons le meilleur pour la suite.

Bien cordialement,
L’équipe de Barcelona IVF

Betygsatt 5 av 5 stjärnor

excellent

personnel très compétent
réponses rapides à nos questions
labo magnifique

24 november 2025
Omdöme utan inbjudan
Logotyp för Barcelona IVF - Clínica de Fertilidad

Svar från Barcelona IVF - Clínica de Fertilidad

Bonjour Baptiste,

Merci beaucoup pour votre retour. Nous sommes ravis que vous ayez apprécié la compétence de notre équipe, la réactivité dans les réponses et notre laboratoire.

Merci pour votre confiance.

Bien cordialement,
L’équipe de Barcelona IVF

Betygsatt 5 av 5 stjärnor

Je met 5 étoiles parce que j'ai eu…

Je met 5 étoiles parce que j'ai eu affaire à une équipe professionnelle ,aimable et respectueux merci à eux et un grand merci au Docteur Justo

28 november 2025
Omdöme utan inbjudan
Logotyp för Barcelona IVF - Clínica de Fertilidad

Svar från Barcelona IVF - Clínica de Fertilidad

Bonjour,

Merci beaucoup pour votre message et pour ces 5 étoiles. Nous sommes ravis de savoir que vous avez apprécié le professionnalisme, la gentillesse et le respect de toute notre équipe.

Nous transmettrons avec grand plaisir votre message au Dr Justo, qui sera très touchée par votre reconnaissance.

Merci pour votre confiance et pour votre retour.

Bien cordialement,
L’équipe de Barcelona IVF

Betygsatt 5 av 5 stjärnor

Great experience

They were very welcoming. We felt very well taken care of during the whole experience. We came in from a different country. Using English was not a problem. They always responded quickly by email. We would recommend them to anyone who need the services they provide.

1 december 2025
Omdöme utan inbjudan
Logotyp för Barcelona IVF - Clínica de Fertilidad

Svar från Barcelona IVF - Clínica de Fertilidad

Dear Sandra,

Thank you so much for sharing your experience and for your kind words. We’re delighted to hear that you felt welcomed and well taken care of throughout the entire process.

We’re especially glad that language was never a barrier and that our team was able to support you clearly and promptly, even from abroad. Thank you for your trust and for recommending us.

Wishing you all the very best,
The Barcelona IVF team

Betygsatt 5 av 5 stjärnor

Consigliatissimo

Tempestività nelle risposte, professionalità ed empatia. Non posso che ringraziare tutti i professionisti che ci hanno seguito in questo percorso emotivamente faticoso. Con la loro gentilezza e premura non ci hanno lasciati mai da soli e hanno reso il nostro sogno realtà. Ci rivediamo tra qualche anno per il secondo!!

1 oktober 2025
Omdöme utan inbjudan
Logotyp för Barcelona IVF - Clínica de Fertilidad

Svar från Barcelona IVF - Clínica de Fertilidad

Gentile Gessica,

grazie di cuore per le sue splendide parole. Siamo davvero felici di sapere che la tempestività, la professionalità e l’empatia del nostro team vi abbiano fatto sentire accompagnati e mai soli durante un percorso così intenso dal punto di vista emotivo.

Sapere che il vostro sogno è diventato realtà è per noi la più grande soddisfazione. Vi auguriamo tutto il meglio e vi aspettiamo con grande piacere tra qualche anno.

Un caro saluto,
Il team di Barcelona IVF

Betygsatt 5 av 5 stjärnor

Un'esperienza intensa vissuta con fiducia e serenità

Un’esperienza intensa e carica di emozioni, accompagnata da grande professionalità e umanità. Fin dal primo momento ci siamo sentite accolte, ascoltate e sempre a nostro agio. Tutto il team ci ha supportate con competenza, chiarezza e attenzione in ogni fase del percorso. Consigliamo questa clinica con il cuore.

31 oktober 2025
Omdöme utan inbjudan
Logotyp för Barcelona IVF - Clínica de Fertilidad

Svar från Barcelona IVF - Clínica de Fertilidad

Gentile Manuela,

grazie di cuore per le sue splendide parole e per aver condiviso un’esperienza così intensa e carica di emozioni. Sapere che vi siete sentite accolte, ascoltate e accompagnate con fiducia e serenità è per noi motivo di grande orgoglio.

La professionalità e l’umanità del nostro team sono valori fondamentali, e leggere il vostro riconoscimento ci riempie di gratitudine.

Grazie per la fiducia e per la vostra raccomandazione.

Un caro saluto,
Il team di Barcelona IVF

Betygsatt 5 av 5 stjärnor

Gentillesse, écoute et professionalisme

J'ai apprécié la gentillesse et la disponibilité de la secrétaire Cécilia pendant tout le début de ma prise de contact. Puis en parlant avec la Doctoresse Guix, je l'ai trouvé à l'écoute.
Sur place, tout le monde a été très accueillant et souriant.
Le fait de pouvoir tout faire en français a été le gros plus, car j'étais tellement stressée pendant tout le processus, que cela m'a beaucoup rassuré.

2 december 2025
Omdöme utan inbjudan
Logotyp för Barcelona IVF - Clínica de Fertilidad

Svar från Barcelona IVF - Clínica de Fertilidad

Bonjour,

Merci beaucoup pour votre retour si positif. Nous sommes ravis de lire que la gentillesse, la disponibilité et l’écoute de notre équipe ont contribué à vous rassurer tout au long de votre parcours.

Nous transmettrons avec plaisir vos mots à Cécilia ainsi qu’à la Dre Guix. Savoir que le fait de pouvoir échanger en français a été un vrai soutien dans un moment aussi stressant est très important pour nous.

Merci pour votre confiance. Nous vous adressons tous nos meilleurs vœux pour la suite.

L’équipe de Barcelona IVF

Betygsatt 5 av 5 stjärnor

Fantastic staff and exceptional support

13 oktober 2025
Omdöme utan inbjudan
Logotyp för Barcelona IVF - Clínica de Fertilidad

Svar från Barcelona IVF - Clínica de Fertilidad

Dear Nadia,

Thank you so much for your kind words. We’re delighted to know you felt supported and well cared for by our team. Your feedback means a lot to us.

Wishing you all the very best,
The Barcelona IVF team

Betygsatt 5 av 5 stjärnor

Plus qu'une simple clinique 🙏🏼

Les personnel est vraiment proche des patientes, tous!de la secrétaire aux infirmières, au gynéco. Ils sont disponibles et à l'écoute, j'ai toujours eu des réponses à mes questions.
Même après le transfert de l'embryon ils restent présents et encore au 5eme mois de grossesse. 2 ponctions, 1 transfert, 1 bébé en route! Malgré l'âge, l'endométriose....
Je recommande cette clinique à toutes les femmes qui se lancent dans ce parcours.

1 augusti 2025
Omdöme utan inbjudan
Logotyp för Barcelona IVF - Clínica de Fertilidad

Svar från Barcelona IVF - Clínica de Fertilidad

Bonjour Géraldine,

Un immense merci pour votre message si touchant.
Lire votre témoignage et savoir que vous vous êtes sentie accompagnée, écoutée et soutenue à chaque étape du parcours est une très belle récompense pour toute notre équipe.

Nous sommes particulièrement heureux de savoir que notre suivi, y compris après le transfert et pendant la grossesse, a été à la hauteur de vos attentes. Votre parcours, avec ses défis, et cette belle nouvelle d’un bébé en route nous remplissent de joie.

Merci de votre confiance et de votre recommandation. Nous vous souhaitons une merveilleuse suite de grossesse.

L’équipe de Barcelona IVF

Betygsatt 5 av 5 stjärnor

Très bonne expérience

Très bonne expérience. Excellente clinique tant pour l'écoute la prise en charge et le suivi.

2 juli 2025
Omdöme utan inbjudan
Logotyp för Barcelona IVF - Clínica de Fertilidad

Svar från Barcelona IVF - Clínica de Fertilidad

Merci beaucoup pour votre commentaire et pour ces mots si positifs.

Nous sommes ravis de savoir que votre expérience au sein de notre clinique a été positive, tant sur l’écoute que sur la prise en charge et le suivi. Offrir un accompagnement attentif et personnalisé à chaque étape fait partie essentielle de notre engagement.

Merci encore pour votre confiance. Nous vous souhaitons le meilleur pour la suite.

Betygsatt 5 av 5 stjärnor

The clinic is very dedicated to the…

The clinic is very dedicated to the patient, they are focusing on your needs and what really matters in order to achieve your goal. They took care of me after an attempt in another clinic and after following their procedure the IVF worked at the first time. They are really nice people and also very important they are speaking a lot of languages, so you can feel comfortable and understood. When you are dealing with this path, being understood helps a lot. Thank you all for your work, your kindness and your support.

5 oktober 2025
Omdöme utan inbjudan
Logotyp för Barcelona IVF - Clínica de Fertilidad

Svar från Barcelona IVF - Clínica de Fertilidad

Thank you very much for taking the time to share your experience.

We are truly grateful for your kind words and for the trust you placed in our team, especially after a previous experience in another clinic. Knowing that you felt listened to, understood and supported throughout such an important journey means a great deal to us.

Our goal is always to provide highly personalized care, adapting each treatment to what really matters for each patient, and offering clear communication in a language you feel comfortable with. We are very happy to know that this approach helped you feel supported and contributed to a positive outcome.

Thank you again for your trust, your generosity in sharing your story, and for allowing us to be part of your journey. We wish you all the very best.

Betygsatt 5 av 5 stjärnor

La nostra esperienza con questa clinica…

La nostra esperienza con questa clinica e stata di una eccellenza enorme! Ci siamo trovati davvero bene con tutto, e tutti! Sono super disponibili in tutto,! Non smetterò mai di rigraziali per tutto il supporto e affetto che ci hanno dato.

5 oktober 2025
Omdöme utan inbjudan
Logotyp för Barcelona IVF - Clínica de Fertilidad

Svar från Barcelona IVF - Clínica de Fertilidad

Ti ringraziamo di cuore per le tue gentili parole e per la fiducia che ci hai accordato.

Siamo felici di sapere che vi siete trovati bene con tutto il nostro team. Accompagnarvi in questo percorso con attenzione e affetto è per noi la cosa più importante.

Vi auguriamo il meglio per il futuro.

Equipe Barcelona IVF

Betygsatt 5 av 5 stjärnor

Da un qualcosa di bello non può che uscirne del buono!

E' stata un'esperienza incredibile. Ho vissuto emozioni contrastanti ma è stato meraviglioso aver reagito bene alla terapia con un risultato bellissimo. Sono felice di aver intrapreso questo percorso: lo staff della clinica è stupendo, gentile, disponibile e professionale. Anche se è stato un percorso a tratti faticoso e doloroso, è stata la scelta giusta. Sono più tranquilla per il futuro e sapere che in caso potrò fare del bene anche a qualcun'altro oltre a me mi fa dire a maggior ragione "che bello". Grata per tutto.

23 oktober 2025
Omdöme utan inbjudan
Logotyp för Barcelona IVF - Clínica de Fertilidad

Svar från Barcelona IVF - Clínica de Fertilidad

Grazie di cuore per le tue parole, Lucia.

Siamo felici che tu abbia vissuto questa esperienza con serenità e fiducia. Sapere che il nostro lavoro e la nostra attenzione ti hanno fatto sentire seguita e compresa è la ricompensa più grande.

Ti auguriamo tutto il meglio per il futuro e tanta felicità.

Equipe Barcelona IVF

Betygsatt 5 av 5 stjärnor

💜wonderful experience with Barcelona IVF

My experience with Barcelona IVF has been excellent.
From the very first contact, I felt listened to, supported, and cared for at every stage of the process.
The medical team’s approach was impeccable — kind, clear, and deeply human. Communication was constant, both with my doctor and my medical assistant, who always responded quickly and with empathy. I never felt like just a number, but a person with a story and a dream.
Every procedure was explained in detail, every medical decision was well-reasoned and adapted to my situation, and at all times I felt the peace of mind of being in the hands of a team that truly knows what they’re doing.
Today I can say that, thanks to them, I fulfilled my dream of becoming a mother, and I did it feeling supported and understood.
Thank you from the bottom of my heart to the entire Barcelona IVF team for your professionalism, your patience, and above all, your humanity. 💜

21 november 2024
Omdöme utan inbjudan
Logotyp för Barcelona IVF - Clínica de Fertilidad

Svar från Barcelona IVF - Clínica de Fertilidad

Dear Alessandra:
Thank you very much for sharing your experience with us.
We are thrilled to hear that you felt listened to, supported, and cared for every step of the way.
At Barcelona IVF, we are committed to offering not only medical excellence, but also a warm and
humane approach.
Thank you for your trust. We wish you all the best in this new stage of your life.
The Barcelona IVF Team

Betygsatt 1 av 5 stjärnor

Nefasto

Nefasto, me han hecho perder 2 años vitales para quedarme embarazada. El primer transfer me dijeron que me quedaba embarazada seguro: “si te transfiero 2 embriones tendrás 2” palabras textuales. Muy poca profesionalidad y no hicieron las pruebas necesarias para ver que tenia el sindrome de asherman que es tratable y se puede revertir la infertilidad. Me han hecho perder el tiempo y el dinero.

14 januari 2025
Omdöme utan inbjudan
Logotyp för Barcelona IVF - Clínica de Fertilidad

Svar från Barcelona IVF - Clínica de Fertilidad

Apreciada Carolina,

Lamentamos que tu experiencia en Barcelona IVF no haya sido la que esperabas.

Desde el primer momento, nuestro objetivo fue acompañarte con honestidad, respeto y dedicación, adaptando cada paso del proceso a tus circunstancias y deseos. Entendimos y aceptamos tu voluntad de decantarte por una opción de tratamiento concreta a pesar de no ser la mejor opción en determinadas circunstancias y trabajamos con el compromiso de ofrecerte la mejor atención posible.

Respecto a las pruebas que mencionas, como la histeroscopia, queremos señalar que las decisiones médicas se toman siempre en base a los datos clínicos disponibles en cada momento y bajo criterio médico, individualizando cada caso. Aun así, entendemos que en retrospectiva pueden surgir nuevas lecturas que aporten otras interpretaciones.

Sentimos que, a pesar de nuestros esfuerzos, no hayamos logrado ofrecerte la atención que tú esperabas y, sinceramente, te deseamos lo mejor en tu proyecto de fertilidad.

Un saludo,
El equipo de Barcelona IVF

Betygsatt 1 av 5 stjärnor

AVOID not geared up for treating UK nationals. UNCARING.

AVOID. That's all I can say. Especially if live in UK they are definitely not geared up to support you - I am not sure how well they perform for Germany and France but at least their surveys they issue for customer feedback are in those languages. They sent me a survey for feedback that I cannot read - I have asked for English issue over 3 times so they are really not bothered. Just box ticking. Very poorly organised administration/medical assistants when they are supposed to be supporting you through a very expensive, emotional and physically draining experience - and you are meant to be as relaxed as possible. The first time I attended the clinic they did not know what I was there for - as the desk staff had not been notified - despite me having an appointment and flying from UK. I was given blood tests after much explaining why I was there but told to come back the next day - where I waited around for 3 hrs. The desk staff advised they didn't have my forms so made me fill them all in again. (This happened again when I visited in March 2024 for transfer) I was put in an examination room by a non English speaking person who instructed me to take all my clothes off - then she disappeared and the doctor came in, I was not told what was happening - but the door was open so people walking by could see me naked, no apology, no discretion. I should have given up then. At the transfer in March 2024, again they had lost my signed paperwork. I was treated by a different doctor - this was a shock as I had understood I would be treated by Dr Olivares. There was no update or information. The cycle was unsuccessful. I returned in June 2024 for 2nd attempt at embryo transfer. There was no continuity in the 'medical assistants' who changed between over 3 assistants dependant on who was on shift, those who were supposed to be 'supporting' me - at least 2 left their employment at the clinic without me even being notified, it would not have taken much to say 'A' has now left 'B' will be your new contact - I just got a different person no explanation. They constantly chase you for payment - but can take over 3 emails for them to confirm they have received this payment - once they have your money you are not a concern. They are impersonal and often send emails without even your name, very abrupt - you are just a number. There is a lack of understanding/care of what you are going through and very little support. I was advised it was extremely important following positive result to have Lubion injections - yet the prescriptions they wrote for me were only any use in Spain - insufficient for UK. The medical assistants did not seem able to grasp this and you could not get past them to speak to a Doctor. Not once did I get to speak to a doctor. Email after email to the assistants in desperation with no response. I was turned away with their prescriptions from 7 different pharmacies in UK desperate and had a few days dose left being given same answer it needs to be in English, it needs to have the prescribers name on it (Dr Olivares) it needs to have the clinics address on it, it needs to state how many vials and the measure in millilitres, it needs to have the patient's address on it - they should have known this. All this added further stress when you have a glimmer of hope that you are pregnant and know that you need this drug. The clinic do not understand how restrictions and laws work in the UK - and this is where you will be let down- they just do the transfer and send you packing - if you don't get all the drugs you need before you leave Barcelona, and take them home with you, you will have hard work and stress on your hands! I was even told to speak to my gynaecologist - they do not seem to understand that when you have had treatment out of the NHS doctors are not willing to get involved - they consider that you should be supported by your clinic until past 12 weeks. When they did answer me they just told me to ring Stork online - but again the prescription was insufficient until they amended - they must know this how can they get it so wrong time and time again? Once you have a positive result they want 2 scans - like you are providing homework. I lost the pregnancy just before 3 months. Whilst I do not know what caused this I really could have done without the stress and lack of advice and support I received. I know that people may think its more economical to go abroad it might be slightly - but its not that much cheaper - and there is no price you can put on having dedicated support, being able to get hold of the doctor and prescriptions you need and no language barrier - if I can help one person be aware of these issues then its something. They make excuses that if you do not have your name on then they cannot address this review - but I have addressed them directly via email many times and they ignore or say they are sorry. The are shockingly disorganised!

27 juni 2024
Omdöme utan inbjudan
Logotyp för Barcelona IVF - Clínica de Fertilidad

Svar från Barcelona IVF - Clínica de Fertilidad

Dear patient,

We’re sorry to read about your experience. As this is an anonymous review, unfortunately we’re unable to verify your case or review the details, which limits our ability to offer you a personalized response.

At Barcelona IVF, we work with multidisciplinary teams and always strive to provide the highest possible continuity throughout the entire process. We understand how important it is to feel supported, especially during such a sensitive journey. That’s why, when a team member is unavailable for organizational or professional reasons—as naturally occurs in any medical setting—another well-trained professional who is familiar with the case takes over to ensure timely, attentive, and safe care.

We are fully aware that communication and support are essential throughout this kind of treatment, and we’re truly sorry that your experience didn’t reflect the level of care and commitment we aim to provide.

We wish you all the best on your journey.

Kind regards,
The Barcelona IVF Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer