The whole process went extremely smoothly. Great communication with super fast response time, the online consultation was also very easy to set up and the call only took 10-20 mins. Im glad I chose y’... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Balidoc was super helpful to us. The service was absolutely impeccable. Fast response to WhatsApp and very informative. 5 star service. For any tourists hesitant on using this service, don’t be. They... Se mer
Företaget har svarat
Was happy to come across this while traveling. Pharmacy required a prescription for my sinus infection and found this site. DR. spoke clear and very understandable English. Pharmacy followed up withi... Se mer
Företaget har svarat
Very quick and easy consultation organisation and booking process. Reply times quick. Doctor helpful and great English. Made me feel comfortable. No problem communicating. Final diagnosis and medicine... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Company Description Balidoc.com is Bali’s leading digital healthcare platform, founded in 2023 to provide reliable medical services for tourists, expats, and digital nomads. Our mission is simple: to make healthcare in Bali safe, accessible, and stress-free. Whether you need a doctor consultation, prescription, medical certificate, or referral to trusted local providers, Balidoc.com connects you instantly with qualified professionals. By combining modern telemedicine with the rich tradition of Balinese care, we ensure every patient receives fast, convenient, and culturally sensitive medical support. Our partnerships with Bali’s best clinics, hospitals, and pharmacies guarantee that you get quality healthcare whenever you need it. What Makes Us Unique Balidoc.com stands out as the only platform in Bali designed specifically for international visitors and long-term residents. We bring together advanced technology and local expertise to deliver accurate diagnoses, ethical care, and transparent pricing. Our values—trust, professionalism, and patient-first service—are at the heart of everything we do. With Balidoc.com, you don’t just get medical help—you gain peace of mind, knowing that high-quality healthcare is only a click away, wherever you are in Bali.
Kontaktuppgifter
USA
- balidoc.com
4,7
Utmärkt
101 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Was in Bali and I needed a medication…
Was in Bali and I needed a medication that turned out to be difficult to find and they found it after a day and even offered to have it delivered to my hotel at no charge because of the delay.
20 september 2025
Omdöme utan inbjudan
Svar från Balidoc
Thank you so much for your thoughtful review! We truly appreciate your kind words. Sourcing medication in Bali can sometimes take real effort, but our team is dedicated to doing everything possible to make sure patients receive what they need, and we’re happy to say that in almost all cases, we succeed. When you come back, we’ll be sure to take extra good care of you.
Very helpful and put my mind at rest…
Very helpful and put my mind at rest with taking controlled medication in to Bali
13 september 2025
Omdöme utan inbjudan
Svar från Balidoc
We’re pleased to know we could put your mind at ease about traveling with controlled medication. Our doctors are here not only in Bali, but also to guide patients before they arrive, making sure they feel confident and cared for throughout their journey.
Perfect
Perfect, on time, easy, good doctor, everything was perfect !
7 september 2025
Omdöme utan inbjudan
Svar från Balidoc
We’re delighted to hear your experience was so seamless — from the consultation to the care you received. That’s exactly the standard of service we work toward every day.
Whether can take a strong prescription medication
There was conflicting information on websites whether I could bring a medication into the country. Dr Bintang was professional, reassured me I could and if I had problems with immigration for them to contact her.
5 september 2025
Omdöme utan inbjudan
Svar från Balidoc
Thank you for your feedback! We’re so pleased to hear that Dr. Bintang was able to reassure you and provide clear guidance. Traveling with medication can be stressful, and our team is always here to give patients confidence and support every step of the way.
Very good service
Very good service. Within 30 mins of my online consultation my medication was on the way. Dosent get any better than that. Very reasonable prices too.
4 september 2025
Omdöme utan inbjudan
Svar från Balidoc
We’re delighted you had such a smooth experience — quick consultations and fast delivery are exactly what we want for our patients. We’re working hard to offer world-class service in Bali, and your feedback tells us we’re on the right track.
Amazing service and care!
Amazing service and care. Dr. Bintang was professional, kind and knowledgeable. I've been struggling with UTIs while backpacking and she prescribed me exactly what I needed and even gave me an extra dose in case it comes back. They reached out to me right after our call with next steps and my medication was delivered within the hour. Being from the US, healthcare is a total joke there, so I really appreciate the attentiveness and how fast this service was to get me what I needed asap since I'm leaving for Australia. I 100% recommend this service.
29 augusti 2025
Omdöme utan inbjudan
Svar från Balidoc
Thank you for sharing your experience! Knowing that Dr. Bintang’s care and our fast medication delivery made such a difference means a lot to us. At BaliDoc, we’re committed to building a world-class service that makes healthcare in Bali easy, reliable, and stress-free for travelers. We truly appreciate your recommendation and wish you safe travels to Australia.
10/0 great doctor and great staff
10/0 great doctor and great staff. Delivered to my hotel room
26 augusti 2025
Omdöme utan inbjudan
Svar från Balidoc
Thank you for your kind words! Our team is happy to know your consultation went smoothly and that hotel delivery of your medication was helpful. We always strive to make medical care in Bali as easy and reliable as possible for travelers.
Professional and great English what an…
Professional and great English what an easy experience with the warm and friendly Dr Bintang
21 augusti 2025
Omdöme utan inbjudan
Svar från Balidoc
Thank you for your kind words! We’re so glad to hear that Dr. Bintang made the experience easy and welcoming. Clear communication and a warm approach are very important to us, and it’s wonderful to know this came through in your consultation.
The doctor was very helpful and…
The doctor was very helpful and understanding with my treatment Was very easy to communicate and understand I would recommend anyone who has a medical condition and needs help to book an appointment with Balidoc Thank you so much 🙏
16 augusti 2025
Omdöme utan inbjudan
Svar från Balidoc
Thank you for your kind words! We’re so glad to hear the doctor was helpful and understanding throughout your treatment. Clear communication and compassionate care are always our focus, and it’s wonderful to know this made a difference for you. We truly appreciate your recommendation and are here whenever you need us again.
Very professional expertise
Very professional expertise
Ponctual, very good information, and How to proceed after
5 augusti 2025
Omdöme utan inbjudan
Svar från Balidoc
Thank you for your feedback! We’re glad to hear you found the consultation professional and the guidance clear. Providing timely advice and making sure our patients know exactly how to proceed afterwards is always our priority. It’s wonderful to know you felt well supported.
Excellent service from Dr Bintang
My consultation and communication with the doctor was very professional.
I had my medication delivered to me within 2 hours. I even received a letter from the doctor so I could travel with my medication. I will certainly use Bali Doc again
15 juli 2025
Omdöme utan inbjudan
Svar från Balidoc
Thank you for sharing your experience! We’re so pleased to hear the consultation went smoothly and that your medication arrived quickly. It’s also great to know the doctor’s letter gave you peace of mind for traveling with your treatment — we always want to make sure our patients can leave Bali safely with the right documentation. We’ll be here whenever you need us again.
Amazing service
Professional, great communication, amazing service (delivery of medicine to your hotel) - highly recommend
3 augusti 2025
Omdöme utan inbjudan
Svar från Balidoc
Thank you so much for your recommendation! We’re happy to hear that you felt supported and that the medication delivery service made things easier during your stay. Our team always aims to provide clear communication and professional care, so it’s wonderful to know this came through in your experience.
Michael was very helpful
Michael was very helpful, and couldn't do more to assist. His words put my mind at ease and gave me the next steps of what to do. Thanks!
31 juli 2025
Omdöme utan inbjudan
Svar från Balidoc
Thank you for your kind words! We’re so pleased to hear that Dr. Michael was able to reassure you and guide you through the next steps. Putting our patients at ease is always a priority, and it’s wonderful to know you felt supported. We’ll be sure to share your feedback with him.
Dr Karina was super helpful and gave me…
Dr Karina was super helpful and gave me lots of explanations and useful advice. The team had medication ready for me so quickly and were so friendly and helpful.
28 juli 2025
Omdöme utan inbjudan
Svar från Balidoc
Thank you for sharing your experience! We’re so glad Dr. Karina was able to give you the advice and clarity you needed. It’s also great to hear our team could prepare your medication quickly and make the process smooth for you. We know how important it is to feel cared for when you’re away from home, and we’re always here if you need us again.
Dr Tri - Excellent service
Dr. Tri was very helpful and diagnosed my eye infection promptly. He also arranged for the prescription to be delivered which was a great service!
23 juli 2025
Omdöme utan inbjudan
Svar från Balidoc
Thank you so much for your kind words! We’re really glad Dr. Tri could help and that the prescription delivery made things easier for you. Our goal is always to make healthcare in Bali simple and stress-free, so it’s wonderful to hear that you felt supported. If you ever need us again, our team is always just a quick online booking away.
Recommend 👍🏽
I used Balidoc.com 2x now and both times I had a great experience. The doctors were very helpful, friendly and spoke perfect English. I highly recommend.
11 juli 2025
Omdöme utan inbjudan
Svar från Balidoc
Hi Pamela, wow, thank you so much for your truly wonderful review! It honestly makes our day to hear you've used Balidoc twice and had such a positive experience, finding our doctors so helpful and speaking great English. We absolutely loved assisting you. If you happen to know anyone else heading to Bali who might need reliable medical care, we'd be incredibly grateful if you'd pass our name along!
Amazing service
Amazing service. My child had an eye infection was able to book a consultation within few hours and dr was on time and helpful. I wish this service existed in my country. Thanks a lot.
12 juli 2025
Omdöme utan inbjudan
Svar från Balidoc
Dear Aure, we're so incredibly pleased we could help your child quickly with their eye infection - getting a consultation within just a few hours is exactly what we aim for! It means a lot to us that you found our service "amazing" and even wished it existed in your home country. That's a huge compliment! If you ever chat with friends or family who might need a hand with medical issues here in Bali, please do tell them about us.
Dr Karina; Highly Professional
Dr Karina Puspitasari was highly professional and thorough. I felt safe and listened to and received excellent advice. Thank you, I will use this service when I return to Bali.
1 juli 2025
Omdöme utan inbjudan
Svar från Balidoc
Hello Wendy, thank you so much for your fantastic review! It's wonderful to hear that Dr. Karina Puspitasari provided such professional and thorough care, and that you felt truly safe and listened to. Knowing you'll use our service again when you're back in Bali is the best feedback we could ask for! Please, if you have anyone in your circle who might need reliable medical advice or care here, don't hesitate to recommend Balidoc.
I was very happy with the treatment…
I was very happy with the treatment provided by Dr. Irvan Rizki Fitri for gastroenteritis.
16 juni 2025
Omdöme utan inbjudan
Svar från Balidoc
Hi Brady, thanks for taking the time to leave a review! Ensuring you receive excellent care is what we're all about. If you or anyone you know ever finds themselves needing medical assistance in Bali down the road, please keep Balidoc in mind or simply share our name!
Dr Karina went above and beyond to…
Dr Karina went above and beyond to prescribe and help source my prescription, assisting delivery with no extra fee. Dr Karina arranged for delivery of my script directly to the hotel.
Great communication - quick, professional and helpful. Thanks Dr Karina 😊
10 juni 2025
Omdöme utan inbjudan
Svar från Balidoc
Hi Jess,
Thank you so much for your kind andthoughtful review. We're delighted to hear that Dr. Karina was able to support you so thoroughly - from the prescription to arranging hotel delivery. She's personally seen your message and was genuinely touched by your words.
It means a lot to us that you felt well cared for. We're always here when you need us.
Warmest regards,
The BaliDoc Team
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