The whole process went extremely smoothly. Great communication with super fast response time, the online consultation was also very easy to set up and the call only took 10-20 mins. Im glad I chose y’... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Balidoc was super helpful to us. The service was absolutely impeccable. Fast response to WhatsApp and very informative. 5 star service. For any tourists hesitant on using this service, don’t be. They... Se mer
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Was happy to come across this while traveling. Pharmacy required a prescription for my sinus infection and found this site. DR. spoke clear and very understandable English. Pharmacy followed up withi... Se mer
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Very quick and easy consultation organisation and booking process. Reply times quick. Doctor helpful and great English. Made me feel comfortable. No problem communicating. Final diagnosis and medicine... Se mer
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Företagsinformation
Skrivet av företaget
Company Description Balidoc.com is Bali’s leading digital healthcare platform, founded in 2023 to provide reliable medical services for tourists, expats, and digital nomads. Our mission is simple: to make healthcare in Bali safe, accessible, and stress-free. Whether you need a doctor consultation, prescription, medical certificate, or referral to trusted local providers, Balidoc.com connects you instantly with qualified professionals. By combining modern telemedicine with the rich tradition of Balinese care, we ensure every patient receives fast, convenient, and culturally sensitive medical support. Our partnerships with Bali’s best clinics, hospitals, and pharmacies guarantee that you get quality healthcare whenever you need it. What Makes Us Unique Balidoc.com stands out as the only platform in Bali designed specifically for international visitors and long-term residents. We bring together advanced technology and local expertise to deliver accurate diagnoses, ethical care, and transparent pricing. Our values—trust, professionalism, and patient-first service—are at the heart of everything we do. With Balidoc.com, you don’t just get medical help—you gain peace of mind, knowing that high-quality healthcare is only a click away, wherever you are in Bali.
Kontaktuppgifter
USA
- balidoc.com
4,7
Utmärkt
101 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
great service
great service. I lost a pack of my thyroid medication so needed to get a prescription authorized by a doctor who was very helpful and the prescription gets delivered to you.
16 april 2026
Omdöme utan inbjudan
Svar från Balidoc
Thank you for sharing your experience, Ellie. Losing essential medication while travelling can be really stressful, and we're so glad BaliDoc was able to help you get your thyroid prescription sorted quickly and without any hassle. Our doctors in Bali are here for exactly these situations, so you can get back to enjoying your trip with complete peace of mind. Take care and safe travels.
Perfect
Quick and easy to speak with someone, get a prescription, and have it delivered!
15 april 2026
Omdöme utan inbjudan
Svar från Balidoc
Thank you, Carolyn! That's exactly what we aim for every time — a quick and easy online consultation, a fast prescription, and medication delivered right to your door in Bali. We're so happy it all came together seamlessly for you. We hope you're feeling better and look forward to being here whenever you need us.
Fast trustworthy service
Needed to get 2 prescriptions for a recurring sickness for my son. Was able to get an appointment and the script within the hour. Highly recommend
7 april 2026
Omdöme utan inbjudan
Svar från Balidoc
Thank you for the kind words, Keryn! We know how stressful it is when a child falls ill, especially while away from home, so we're really pleased we could get the prescriptions sorted so quickly for your son. Getting an appointment and the script within the hour is exactly the kind of efficient, reliable service we work hard to provide. We hope he's feeling much better now.
Absolutely amazing and fist class…
Absolutely amazing and fist class experience! Used them several times. Dr Karina and staff made experience exceptional!! Was able to get a free online consultation within a couple hours, received excellent medical advice, excellent quick administrative coordination, then had seamless delivery of prescription needed to my home. Dr Karina even followed up with some further information a few days later without being asked. Just an excellent experience all the way around can’t recommend highly enough! 💯💯🙏🙏👩⚕️👩⚕️
3 april 2026
Omdöme utan inbjudan
Svar från Balidoc
Thank you so much, Isaac, and thank you for being a returning patient — that truly means a lot to us. It's wonderful to hear that Dr. Karina and the team have consistently delivered for you across multiple visits, from the consultation through to the prescription delivery. The fact that Dr. Karina followed up on her own initiative is a perfect example of the personal care our doctors bring to every patient. We really appreciate your recommendation.
Seeking an online Dcotor apportionment in Bali
It was so easy to seek an online appointment with one of your Doctors.
I made my appointment - got to talk ‘face to face’ with the doctor within 30 mins.
The Doctor was lovely. To my surprise I got the medication I needed delivered directly to my hotel. fantastic service.
28 mars 2026
Omdöme utan inbjudan
Svar från Balidoc
Thank you for the wonderful review, Melissa! We're glad the appointment process was so straightforward and that you got to speak with the doctor face to face within 30 minutes of booking. And having your medication delivered directly to your hotel is always a lovely surprise for our patients! We hope your stay in Bali was fantastic and that you're feeling well.
I had my first appointment with BaliDoc…
I had my first appointment with BaliDoc this morning and was totally satisfied. The Doctor was skilled and knowledgeable and the process was on time and efficient. He made his diagnosis and, after paying, gave me the prescriptions I needed which were easily filled at my local apotek. I will use the service for all my front line medical needs. Excellent!
Rob C.
26 mars 2026
Omdöme utan inbjudan
Svar från Balidoc
Thank you, Rob! It's great to hear that your first experience with BaliDoc was a positive one. A knowledgeable, punctual doctor and a clear diagnosis is exactly what we aim to deliver every time. We're also glad the prescriptions were easy to fill at your local apotek. We look forward to being your go-to for medical support during your time in Bali.
Incredible service
Incredible service. From requesting a booking to having the medication in hand was 3 hours - unthinkable turnaround in my home country.
17 mars 2026
Omdöme utan inbjudan
Svar från Balidoc
Thank you for the great review, Jennifer! From booking to having medication in hand in just 3 hours — that's the BaliDoc experience we strive for. We understand how frustrating it can be to wait days for care in some places, so we've built our entire service around making medical support in Bali fast, accessible, and reliable for every traveller. We hope you're feeling well and that the rest of your time in Bali was wonderful.
Very helpful Doctor. Would use again if needed
I woke up at 6am feeling sick today and made an appointment for a video call from a Dr here in Bali for 8am.
The process was easy and the Dr was very upbeat, friendly and really helpful.
Would recommend this service. Thank you Dr Michael.
21 mars 2026
Omdöme utan inbjudan
Svar från Balidoc
Thank you, Stacey! Waking up feeling unwell and having a video call with a doctor booked and done before 8am — that's exactly what BaliDoc is here for. We're so glad Dr. Michael was able to help you feel better and at ease. We hope you made a speedy recovery and enjoyed the rest of your time in Bali. Thank you for the recommendation.
Terrible service
I scheduled an online consultation with the doctor and waited in the conference for 20 minutes… but no one ever showed up.
My time was completely wasted — deeply unprofessional and incredibly disappointing. I cannot recommend this at all.
18 mars 2026
Omdöme utan inbjudan
Svar från Balidoc
Hi Vasilisa, thank you for your feedback, and we are truly sorry for this experience. We completely understand how frustrating it must have been to wait for your consultation and not have the doctor join. This is not the level of service we aim to provide, and situations like this are very rare for us.
As soon as we became aware of the issue, we tried reaching you via email and WhatsApp chat. We also called the number provided, which was picked up by your husband, as we were genuinely trying to reconnect and make things right for you as quickly as possible.
We would still very much like the opportunity to resolve this and support you properly. Please feel free to reach out to us directly, and we will prioritize your case and ensure you receive the care you expected.
Very professional and efficient
15 mars 2026
Omdöme utan inbjudan
Svar från Balidoc
Thank you, Billet. We really appreciate you taking the time to leave a review. We are glad the experience felt professional and efficient. Providing reliable medical care in Bali is something we take seriously.
Excellent service
9 mars 2026
Omdöme utan inbjudan
Svar från Balidoc
Thank you, Lee. We are happy to hear you had a good experience. We appreciate your support.
Svar från Balidoc
Thank you, Kieran. We are glad we could help and that your experience felt positive. Making it easy to access a doctor in Bali is something we care deeply about.
Dr K was prompt and organised my…
Dr Karina was prompt and organised my medication swiftly.
1 mars 2026
Omdöme utan inbjudan
Svar från Balidoc
Thank you, Dylan. We are really glad Dr Karina could help you quickly and get everything arranged without delay. Fast support and medication delivery in Bali is something we work hard to provide.
Svar från Balidoc
Thank you so much. We are really glad we could help you quickly. We appreciate your kind words.
What a fabulous service
What a fabulous service! Have a dental implant soon and was feeling extremely anxious. Took to Google to see if I could get medication prescribed and stumbled across this free 20 minute appointment so booked only 40 minutes before my chosen time. The Dr was understanding and went through a few questions. Sadly he could only recommend over the counter medication and sent me a list through whatsapp. Fabulous to be able to get a Dr's appointment so fast but also over the Internet.
20 februari 2026
Omdöme utan inbjudan
Svar från Balidoc
Thank you for sharing this. We are really glad you reached out, especially when you were feeling anxious about your upcoming procedure. Being able to speak with a doctor online in Bali and get clear guidance can make things feel a lot more manageable. We are happy we could support you in that moment.
I found it great I have not used such a…
I found it great I have not used such a service before. I could be open and I'm sure if they can help they will. A great service sitting in doctors offices is never fun and it takes so much time.
Thank you.
16 februari 2026
Omdöme utan inbjudan
Svar från Balidoc
Thank you so much, Fi. It truly means a lot that you gave our service a try, especially if it was your first time using something like this. Being able to speak openly with a doctor matters deeply to us. One of the things our service is trying to change is the experience of sitting anxiously in a doctor’s office and losing hours of your day. We are glad you felt supported and at ease. Thank you for trusting us.
Great!
Dr Karina was lovely.
Video call was seamless from first message to end of call.
Thank you x
13 februari 2026
Omdöme utan inbjudan
Svar från Balidoc
Thank you, Mandy. We are so happy your call with Dr Karina felt smooth and easy from start to finish. Knowing the experience felt seamless makes us smile. We truly appreciate you taking the time to leave a review.
Everything was fantastic
Everything was fantastic. Great customer service from the booking team, quick and easy to make a booking, the doctor was exactly on time and she was really professional and lovely. This is a great service.
3 februari 2026
Omdöme utan inbjudan
Svar från Balidoc
Thank you for your kind words, L Clarke. We are really pleased everything felt straightforward and professional, from booking through to the consultation. Our whole team puts a lot of care into making the process simple and supportive. We are grateful for your recommendation.
Excelences
29 januari 2026
Omdöme utan inbjudan
Svar från Balidoc
Thank you very much! We appreciate your feedback.
WHY CHARGING IN US DOLLARS and FEE SO HIGH?
My general practicioner doctor wasn't much help to provide me with a prescription for a common medication that i'm running out and instead told me that I needed to get a consultation with a psychiatrist for USD 75 just to get a prescription. Was quite annoyed that Balidoc is charging IN US DOLLARS in Indonesia AND USD 75 is about 1,250,000 Rupiah which is a very high / huge amount in Indonesia for a simple consultation (only around 250,000 to 400,000 Rupiah MAX for locals). For an online service, it's a big rip off the fact that Balidoc is charging in US DOLLARS and such a HIGH FEE just for a consultation which DOES NOT even include prices for the drugs.
28 januari 2026
Omdöme utan inbjudan
Svar från Balidoc
Thank you for sharing your experience.
For clarity, all patients at BaliDoc first receive a free initial online consultation with one of our general practitioners. In many cases, prescriptions can be issued directly at this stage.
In this situation, the medication involved falls under a regulated category in Indonesia that requires specialist oversight due to safety and interaction considerations. Under local medical regulations, this type of medication cannot be prescribed or renewed by a general practitioner, but is commonly prescribed after an online assessment by a licensed psychiatrist.
The psychiatrist consultation fee covers a fully compliant specialist evaluation in English, conducted entirely online, without the need to visit a clinic, wait in queues, or navigate the local healthcare system. Once a valid prescription is issued, we can also coordinate legal prescription handling and medication delivery directly to a hotel or villa, which many international travelers find especially helpful.
We display pricing in USD for transparency for international visitors; the full equivalent in Indonesian Rupiah is shown before payment. Medication costs are separate, as they depend on pharmacy pricing, dosage, and availability, and this is communicated in advance.
While we understand how stressful it can be to run low on medication while traveling, we cannot bypass medical safety standards or local regulations. Our role is to ensure care that is safe, appropriate, and legally valid in Indonesia.
We appreciate the feedback and hope this helps future travelers better understand how regulated prescriptions are handled in Bali.
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