Bag2wear Omdömen 

Emerald was very helpful

Kevin helped me he resolved my problem.

I had a bad experience about not receiving my products or after knowing that I got done wrong about the money that was charged on my account without my approval and Kevin helped resolve and was going to reimburse my money if it's reimbursed

Didn't the services please refund my money

I joined this site through a deceptive and misleading fake link that falsely appeared to represent another platform, when in fact it redirected me here. After signing up, they activated a membership without my knowledge or consent and continuously deducted money from me.
I have submitted multiple complaints regarding this issue, yet instead of resolving it, I keep receiving empty promises from different representatives via email, each claiming that my refund will be processed soon. It has now been over two months, and despite all these assurances, no refund has been issued.
Today, the Medium Emerald and Escalation Team contacted me once again with the same promise that my refund will be processed. At this point, I am extremely disappointed and frustrated by the lack of action and professionalism.
If they finally honor their commitment and refund my money, I will appreciate it—but until then, my experience has been highly unsatisfactory and concerning.

Se dan tantas vueltas para llegar a lo mismo NO HAY NINGUNA DEVOLUCIÓN DEL DINERO. Para variar piden que ponga una excelente reseña y a cambio de eso según ellos van a devolverme el dinero.

Emerald helped me but help is not given until a review is left here which is frustrating.

I am OK with your service, this is a scam there keep on saying they are going to pay me back since February

No han solucionado mi problema, hice lo que indicaron para recuperar mi dinero y no ha sucedido.

They have charged my card multiple times without my permission and they have taken forever to process my refunds. They just keep giving me the run around and then request i do a review in order for them to proceed with processing my refund for money they should never have taken.

Prompt response for resolving cancellation.

Everything taken care of smoothly. Claire helped me.

It has been over a month and my refund hasn’t been paid.

The below is an email from bag2wear employee that was sent to me in the 19th of February 2026 asking that for my refund to be paid over I need to delete my initial review. Happy reading:

Hi Keabetswe,

My name is Anne, and I want to express our sincerest apologies for any trouble you’ve experienced.

Your feedback is essential to us, and we are working diligently to resolve the issue. After reviewing the details of your experience, it appears that there has been some misunderstanding regarding the concept of our website.

I can see that a subscription was made on 2026-02-10 and subsequently canceled on 2026-02-19 . You agreed to a limited access period, and if you did not cancel your membership within the trial period, you were automatically transitioned to our association. We have also sent you emails on 2026-02-10 regarding the membership charge for your reference.

As part of our commitment to you, we have initiated the process to issue a refund. We believe this is the best course of action at this time. We have also canceled your membership and proceeded to delete your account from our database.

To ensure a smooth and prompt resolution, we would appreciate it if you could consider deleting your review. Negative reviews can significantly impact our reputation despite our efforts to address your concerns.

Please click on the following link(s) to be directed to your review(s) so you can delete it.

Funds should be processed and received within 5-7 business days.

We truly appreciate your time and cooperation. Please feel free to reach out if you need any further assistance.

Best regards,
Anne 🧭
Guiding Quality with Clarity and Speed

Received an email. It said After carefully reviewing everything, I have approved crediting the charged amount back to the same account you used for your purchase. This is an exception made specifically for your situation, as I wanted to ensure you are completely satisfied with the resolution. Today paypal notified me that the seller never refunded me so they closed the case. Never do business with these people.

Edited: Since I posted this I have received 4 emails, all saying I will be refunded once I verufy info. I have not been refunded yet. This is what they say every time: Our Payments Department is ready to finalize your refund, and we just need a brief confirmation from your side that everything on your end is settled so we can close the case smoothly.

edit 2: Got this email today. This makes 4 emails stating basically the same thing.

I wanted to check in regarding your refund request and account deactivation. We understand this situation may have been frustrating, and I want to reassure you that our team remains fully committed to ensuring everything is resolved fairly.

Our Payments Department is ready to finalize your refund, and we just need a brief confirmation from your side that everything on your end is settled so we can close the case smoothlY

EDIT 3 Our Payments Department is ready to finalize your refund, and we just need a brief confirmation from your side that everything on your end is settled so we can close the case smoothly. lAST NIGHT, SO THIS MAKES 6 TIMES THEY HAVE SAID THE EXACT SAME THING.

So they have no intention of refunding me. BEWARE!

Muchas gracias Kevin me ayudo a resolver esto muy amables

Emily helped me with my problem it was very understanding and really made me feel like we were only personal level

Update: They are still stating they are going to refund the money however I have not seen movement on my end to support that. They are emailing me at least once a day asking me to remove this review. It's quite annoying. I told them I will remove the review once the refund is processed in my account.
I did not approve this website to charge my card. I didnt even know it existed until the charge popped up. Emily said she was going to refund the money, so hopefully with posting this (not umprompted) review she will.

Emily resolved my problem

Don’t charge people for stuff and then not come through with the product