C'est une honte, Ils proclament "envoi rapide CH". Je découvre maintenant, 10 jours après, que l'article est envoyé de Chine, et qu'il va mettre 3 semaines à arriver. Ils ne répondent pas aux mess... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Wish I'd read reviews here before ordering. Delivery to Ireland was always gonna take a few weeks, which I accepted. According to tracking, goods cleared Customs in Ireland on 30th August. Ireland is... Se mer
Scam. I ordered item with expected delivery within a week. Received multiple updates saying item was repeatedly delayed. At first, trusted there was a logistical issue. Then started digging. Their "sh... Se mer
Företaget har svarat
I recently purchased the double electric breast pump from baby bubble store, While it gets the job done, the suction power feels a bit underwhelming and might not be ideal for frequent use. Additio... Se mer
Företagsinformation
Skrivet av företaget
We’re the world’s trusted destination for baby essentials, offering exceptional quality and fostering genuine connections with families everywhere. Wherever you are, everything you need is right here, ready to make parenting easier and more joyful!
Kontaktuppgifter
Förenade Arabemiraten
- contact@babybubblestore.com
- babybubblestore.com
1,3
Mycket dålig
164 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
poor communication
seller has poor communication. Package was returned to seller as it was missing postage. I emailed them to share a tracking as they mentioned they will ship again but they never replied. Followed up multiple times. They are now sharing my tracking on this website in reply to this review. Why couldn’t they reply to my email?
11 november 2024
Omdöme utan inbjudan
Svar från Baby Bubble
Dear Mary Li,
Thank you for your feedback. It's surprising to hear your concerns, as you've successfully ordered from us twice. One order has been delivered, and the other is on its way. Here is the tracking link for your reference: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9405536206248858694884. If you have any issues, please let us know.
Best,
Jane Williams
Owner at Baby Bubble
Baby Bubble Store
Long delivery time
Long delivery time. Not arrived after 3 weeks. Cannot cancel order. Nothing saying obviously length of delivery. Clearly a regular issue as automatic response goes through this in detail, stating you cannot cancel order.
12 november 2024
Omdöme utan inbjudan
Svar från Baby Bubble
Dear Katie,
Thank you for your feedback. Our delivery times are clearly outlined in our policies, which you agreed to upon purchase. I understand your concern, but the order has already been delivered. If you have any further questions, feel free to reach out.
Best regards,
Jane Williams
Owner at Baby Bubble
Baby Bubble Store
I've got flat head pillow from baby…
I've got flat head pillow from baby bubble and is really helping the shape of my baby's head thats why I am doing this review to help out other mother that are looking for same solution.
12 november 2024
Omdöme utan inbjudan
Svar från Baby Bubble
We truly appreciate your wonderful review! It’s always great to know our customers are happy. Thank you for choosing us, and we hope to see you again soon!
Warm regards,
Jane Williams
Owner, Baby Bubble Store
Product took 10 days to be delivered…
Product took 10 days to be delivered and baby love it! I needed to talk to Costumer Service and it was great. Jane was helpful when I needed to change mt shipping address. Overall, I recommend Baby Bubble
12 november 2024
Omdöme utan inbjudan
Svar från Baby Bubble
Thank you for your lovely feedback! We're so glad you had a positive experience with us. Your support is greatly appreciated, and we look forward to serving you again soon.
Best regards,
Jane Williams
Owner, Baby Bubble Store
Ordered a baby pillow and cot bumpers…
Ordered a baby pillow and cot bumpers at the end of August,I'm still waiting they keep responding I have to wait and they can't refund me as they have send the items.
Absolutely ridiculous.
I will keep emailing until I get a decent answer, refund or replace
28 augusti 2024
Omdöme utan inbjudan
Svar från Baby Bubble
Dear Carly Milne,
Thank you for reaching out. I have looked into our database using both your first and last name but couldn’t locate any order. Could you please confirm that the purchase was made with Baby Bubble Store?
If you need further assistance, feel free to contact us at contact@babybubblestore.com. I’d be happy to help resolve this for you.
Jane Williams
Owner at Baby Bubble
Baby Bubble Store
Do not order from Australia
Do not order from Australia.
I ordered a pram fan, and it has been 1.5 months and I have not received it yet. The tracking system seems like a joke. It says it is in Transit for more than a month with no updates or estimate arrival date.
5 november 2024
Omdöme utan inbjudan
Svar från Baby Bubble
Dear Bianca Andrade,
Thank you for your message. According to the tracking information Tracking Number: https://www.babybubblestore.com.au/apps/parcelpanel?nums=LM107524787CN , your order has been delivered. Delivery was delayed because no one was available to receive the package, and it had to be rescheduled.
If you have further questions or concerns, feel free to contact me directly at contact@babybubblestore.com.
Best regards,
Jane Williams
Owner
Baby Bubble Store
Amazing customer support
I just want to thank you Rahul for an amazing customer service. He helped me with my order that was sending to wrong address. I just got my order and I am more than satisfied.
4 november 2024
Omdöme utan inbjudan
Svar från Baby Bubble
Thank you for sharing your experience with us. We’re grateful for your support and hope to welcome you back soon.
Best,
Jane Williams
Owner, Baby Bubble Store
Absolutely rubbish
Absolutely rubbish ! Im sorry not to check the reviews before i made a order the clothes are cheap looking nothing like on a photo ,i was waiting 22 days for delivery and now i cant return as they system is saying that im out of return window ,i literally received the item today . Dont shop here!
22 oktober 2024
Omdöme utan inbjudan
Svar från Baby Bubble
Dear Katarina,
I’m sorry to hear about your experience. At Baby Bubble Store, we want every purchase to be risk-free, which is why we have clear return, refund, and change-of-mind policies in place. Please share your order number, and I’ll review this for you to resolve it promptly.
Your satisfaction is our priority, and I’ll do my best to make things right.
Best regards,
Jane Williams
Owner, Baby Bubble Store
contact@babybubblestore.com
Svar från Baby Bubble
We are not scammers!!!!
I’m sorry to hear about your concerns. We take feedback seriously and are committed to addressing any issues promptly. Please share your order number so I can assist you and resolve this matter as quickly as possible.
Your satisfaction is our priority, and I’m here to help.
Best regards,
Jane Williams
Owner, Baby Bubble Store
contact@babybubblestore.com
This is a Scam
This is a Scam! You will never get that you buy, it will never be delivered and if it does, it will be way different from what is shown on the website.
9 september 2024
Omdöme utan inbjudan
Svar från Baby Bubble
Dear Carlos,
I’m sorry to hear about your dissatisfaction. Please note that all purchases made on our website require agreement with the policies clearly outlined in the footer. May I ask if you had a chance to review them before placing your order?
According to our records, your item was delivered earlier than the estimated timeframe, and I personally emailed you to confirm receipt, but I never received a reply. It's disappointing to see this review, especially since our team made every effort to assist you.
We remain committed to resolving any issues you have. Please reply to this email if you’d like further assistance.
Best regards,
Jane Williams
Owner, Baby Bubble Store
contact@babybubblestore.com
No customer service
I ordered the Breathing Otter which was a total waste of time. It is a knock-off from the original. It is supposed to play music, have white noise and different light settings. There was only one button to on the teddy which only played music and turned the light on at the same time. You could not adjust the volume or change any of the sounds. Really disappointed as I was looking forward to this for my baby. Still waiting for my return to be processed a week later.
7 september 2024
Omdöme utan inbjudan
Svar från Baby Bubble
Dear Michelle,
I’m surprised to hear your feedback about "no customer service," especially as you reported the issue, requested a refund, and received a full refund for the faulty product. Could you please clarify if there’s anything else you needed assistance with?
We aim to provide the best support possible, so your feedback is important to us.
Best regards,
Jane Williams
Owner, Baby Bubble Store
contact@babybubblestore.com
TOTAL SCAMMERS
Wish I'd read reviews here before ordering. Delivery to Ireland was always gonna take a few weeks, which I accepted. According to tracking, goods cleared Customs in Ireland on 30th August. Ireland is such a small country, from then it should be only 24 hours til delivery, even by normal local post. But tracking shows multiple midway points on 2nd, 3rd, 4th and 7th Sep, and almost a week later nothing more! Last step was Transit to Next Facility 6 days ago. I've messaged the store, and also who I thought may be the courier company but have had no response. It does indeed appear to be a SCAM!!
13 september 2024
Omdöme utan inbjudan
I had a great experience with Baby…
I had a great experience with Baby Bubble Store. My product delayed but Jane the owner contacted me and she was very lovely and help helpful. I have got my product and my baby loved it so much!
Thanks Jane and the team
14 juni 2024
Omdöme utan inbjudan
Svar från Baby Bubble
We truly appreciate your wonderful review! It’s customers like you who make our work so rewarding. Thank you for your trust, and we hope to serve you again in the future.
Warm regards,
Jane Williams
Owner, Baby Bubble Store
scam scam scam
I purchased one piece of crib cushion, took 1 month to arrive, but quality was okay.
I ordered the rest of the parts, arrived 1 month later, horrible packaging, horrible quality. I started the return process, I was given the option to keep the item and Get a partial refund. Waited for the next step, no one reached out. Emailed customer service, they told me that if i want a refund, i have to ship my item back to their headquarters in AUSTRALIA, on my own expense because they “ don’t work with shipping labels”
So far, the worst experience with online shopping!
11 maj 2024
Omdöme utan inbjudan
Svar från Baby Bubble
Dear Pamela,
Thank you for your feedback, and we’re sorry to hear that your experience with us hasn't been as expected. However, we’d like to address your concerns.
You mentioned being scammed, but we want to clarify that your order was delivered successfully, and we provided you with options for returning the items based on our return and refund policy. We understand that the process might not have been perfect, but we do follow clear guidelines for refunds and returns.
We value your feedback and would like to ensure we address any further concerns. Please feel free to reach out for further assistance.
Best regards,
Jane Williams
Owner, Baby Bubble Store
Svar från Baby Bubble
Dear Lari,
You mentioned not receiving your order yet, but how can you comment on the quality if it hasn’t arrived?
Let us know if we can help with anything.
Best regards,
Jane Williams
Owner, Baby Bubble Store
Anti mossi bands product for a baby…
Anti mossi bands product for a baby arrived after 21 days. All packaging in Chinese, no instructions or ingredients. Very poor
22 mars 2024
Omdöme utan inbjudan
SCAM Item hasn’t Shipped
This website is a scam and I’ll go out of my way to make sure it stops scamming people. I placed an order three weeks ago and the tracking information that appears on their website defers from what shows on USPS’ in which they state they are still waiting for the item. You place an order, they create a label and that is where it stops. Customer service is unresponsive. I’ll be putting a claim in my CC company and will go to the BBB.
5 mars 2024
Omdöme utan inbjudan
Svar från Baby Bubble
We understand your frustration, but please be more patient and review the shipping policy next time. Not all companies offer next-day delivery, and delays can happen.
We can confirm that your order was delivered on time, despite tracking discrepancies. If you have concerns, feel free to reach out, but we’re following standard procedures.
Best regards,
Jane Williams
Owner, Baby Bubble Store
TOTAL SCAM
Total scam. I ordered products over 5 week ago. I have tried contacting them but they just send the same email saying it has been shipped but when I enter the tracking number they gave me it says it doesn’t exist. I have asked for a refund but they just ignore it and say it’s been sent. I have no products and I can’t seem to get a refund. Disappointing.
17 januari 2024
Omdöme utan inbjudan
Is this a scam company? Where is my stuff??
Hi. I have not received my order! I ordered 1 month ago. Please get back to me as soon as possible.
Order Number: 16398
Tracking Number: 92055903669678126515348383
2 februari 2024
Omdöme utan inbjudan
Svar från Baby Bubble
Thank you for reaching out. Upon reviewing your order, I can confirm that it is still within the expected delivery timeframe according to our shipping policies. Based on the tracking number you provided, your order is in transit and should arrive soon.
I hope that once your order arrives, you'll reconsider your feedback and share a more positive review, as this negative review seems to be based on a misunderstanding, as the order is still on its way and within the expected delivery period.
Thank you for your patience, and please feel free to contact us if you need further assistance.
Kind regards,
Jane Williams
Ordered my item 4 weeks ago
Ordered my item 4 weeks ago - still has not arrived, they have not responded to my numerous emails, avoid at all cost.
1 januari 2024
Omdöme utan inbjudan
Svar från Baby Bubble
Thank you for reaching out. I’ve checked our system, and your order was delivered within the expected timeframe based on our shipping policies. We take pride in providing clear delivery timelines, and our policies are always available for customers to review before purchasing.
It’s unfortunate that you've left a negative review, as this could impact a business that is working hard to provide transparent and timely service. I kindly suggest reviewing our shipping policies before making a purchase to avoid future frustration.
Thank you for your understanding, and I hope you'll reconsider your feedback based on the accurate delivery information.
Kind regards,
Jane Williams
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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