Easy to order and delivery. Only problem is with the Libre 2 sensors have had 6 that do not work just says to apply new sensor. Received last Friday and the 1st one doesn't work. Have phoned Abbott... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
There was a delay before my order was processed. I had to contact you before the order was processed. You need to improve your order processing. It took longer to receive my order than expected. Order... Se mer
Experience was better than expected. They followed up quickly on emails and checks. Packaging and delivery excellent. Website not as intuitive as it could be but overall glad I went with them
There were no issues with the order. It arrived quickly and without any problems. Shopping at AYP Healthcare is highly recommended.
Företagsinformation
- Apotekshandel
- också i
- Apotek
- Försäljare av receptbelagd medicin online
- Hälsa- och skönhetsbutik
- Onlineapotek
- Viktminskning
Skrivet av företaget
AYP Healthcare is an online pharmacy store offering medicine from top brands and delivering services to your doorstep. AYP Healthcare is a dedicated, family-owned pharmacy operating in a highly competitive environment and working with compassion. It aims to provide customers with hassle-free, on-time service. The company is run by a team of highly trained professional pharmacists with all the required clinical knowledge of the medicines.
Kontaktuppgifter
160-164 Lancaster Road North, PR1 2PZ, Preston, Storbritannien
- 0800 048 7211
- sales@ayphealthcare.co.uk
- ayp.healthcare
4,0
Bra
28 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 28 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från AYP Healthcare
We’re sorry to hear that you received the wrong item. Please contact our customer service team with your order details so we can review what was sent and arrange the appropriate resolution. We apologise for the inconvenience caused.
Svar från AYP Healthcare
We’re very sorry to hear that you have neither received your order nor your refund. We understand how frustrating this must be.
Please contact our customer service team with your order details so we can investigate this urgently and make sure the matter is resolved. We sincerely apologise for the inconvenience caused.
Awful
Awful! Ordered a product over 2 weeks ago which never arrived so I emailed them. They responded to apologise it would be delayed and would I prefer a refund. I advised that I still wanted them to send the product but they have now cancelled the order! Waste of my time,
8 september 2026
Omdöme utan inbjudan
Svar från AYP Healthcare
We’re very sorry for the frustration caused. We understand that you had already waited over two weeks and specifically confirmed that you still wanted the product, so having the order cancelled afterwards was understandably disappointing.
We apologise for the delay, the confusion around your request and the inconvenience this has caused. We appreciate you taking the time to share your experience and will use your feedback to help improve how situations like this are handled.
I never received my order or refund on…
I never received my order or refund on request when I contacted them telling them I never received my order
18 augusti 2026
Svar från AYP Healthcare
We’re very sorry to hear that you did not receive your order and that your requested refund has also not been received. We understand how frustrating this must be, especially after you had already contacted us to report the issue.
Please contact our customer service team again with your order details so this can be investigated and escalated as a priority. We sincerely apologise for the inconvenience and the experience you’ve had.
Don’t believe the 5 star reviews at…
Don’t believe the 5 star reviews at all, weeks after I ordered still said processing, contacted twice got an automated excuse saying they’ve got a backlog, another week later they cancelled my order saying as requested by customer, which I didn’t. Absolute time wasters.
7 september 2026
Omdöme utan inbjudan
Svar från AYP Healthcare
We’re very sorry for the experience you’ve had. We understand how frustrating it is to wait several weeks for an order, receive limited updates, and then see it cancelled with a reason you did not request.
That is not how we want orders or customer communications to be handled. We apologise for the delay, the incorrect cancellation reason and the time you spent chasing this. Your feedback has been noted and will be used to help improve both our order handling and communication.
Always great service & quick delivery…
Always great service & quick delivery from this company, never had any problems 🙂
17 augusti 2026
Svar från AYP Healthcare
Thank you so much for your 5-star review! We really appreciate your support and are delighted to hear you had a great experience with us. We look forward to serving you again soon.
Svar från AYP Healthcare
Thank you for your 5-star review! We’re delighted to hear everything arrived quickly and smoothly. We really appreciate your custom and look forward to helping you again.
Svar från AYP Healthcare
Thank you for your 5-star review! We’re delighted to hear everything arrived quickly and smoothly. We really appreciate your custom and look forward to helping you again.
Best price best post & packaging…
Best price best post & packaging delivered swiftly too - good service
28 augusti 2026
Svar från AYP Healthcare
Thank you for your 5-star review! We’re delighted to hear everything arrived quickly and smoothly. We really appreciate your custom and look forward to helping you again.
Svar från AYP Healthcare
We really appreciate you taking the time to leave us a 5-star review. It’s always great to hear when our customers are happy with the service they’ve received. Thank you for your support!
AYP offer the best price on most…
AYP offer the best price on most products and have a good delivery timescale
27 augusti 2026
Svar från AYP Healthcare
We really appreciate you taking the time to leave us a 5-star review. It’s always great to hear when our customers are happy with the service they’ve received. Thank you for your support!
Highly questionable 5 star reviews
Highly questionable 5 star reviews. I am still waiting for fairly straightforward pain medication ordered 10 days ago. Delivery states 2 to 5 days. Take off 4 days (generously) for weekend & bank holiday. Still outside the time frame with no dispatch imminent. All contact I have made via contact form has received an AI response saying they have a back log but with no time frame. You get the same response regardless of message. Please prove me wrong! I don’t think they give a damn, they’ve got my money & I’ve still got got unresolved pain. Poor & looking rather untrustworthy. I would seriously question the wording of the reviews. Fascinating AI response to my review! Here is my update….the order was cancelled after 14 days by AYP & I did receive a refund 4 days later but….the reason given for cancellation was that I had cancelled. At no point did I ask to cancel the order AT NO POINT! So more lies & time wasting! DONT ORDER FROM THESE PEOPLE THEY ARE NOT TRUSTWORTHY …IF THEY EVEN EXIST OUTSIDE OF THEIR AI WORLD.
4 september 2026
Omdöme utan inbjudan
Svar från AYP Healthcare
We’re very sorry for the delay and for the frustration caused by receiving repeated automated responses without a clear update on your order.
We understand that this is particularly concerning when you are waiting for medication and the stated delivery timeframe has already passed. You should have received a clearer update and a realistic indication of when your order would be dispatched.
Please reply to your existing email conversation with your order details so this can be escalated for a proper review by our team. We sincerely apologise for the poor communication and the experience you’ve had.
Svar från AYP Healthcare
We really appreciate you taking the time to leave us a 5-star review. It’s always great to hear when our customers are happy with the service they’ve received. Thank you for your support!
Order was processed and delivered…
Order was processed and delivered quickly. Good communication as well.
27 augusti 2026
Svar från AYP Healthcare
Thank you so much for your 5-star review! We really appreciate your support and are delighted to hear you had a great experience with us. We look forward to serving you again soon.
I highly recommend AYP Healthcare
I highly recommend AYP Healthcare! They are a trustworthy and professional company that truly cares about their customers. I had an issue with my delivery, and they resolved it immediately and very efficiently. Excellent customer service and great respect for their customers!
25 augusti 2026
Svar från AYP Healthcare
Thank you for your 5-star review! We’re delighted to hear everything arrived quickly and smoothly. We really appreciate your custom and look forward to helping you again.
Still expensive but good price within…
Still expensive but good price within the Libre 2 community.
26 augusti 2026
Svar från AYP Healthcare
We really appreciate you taking the time to leave us a 5-star review. It’s always great to hear when our customers are happy with the service they’ve received. Thank you for your support!
Very bad service
Sadly I made an order since 23rd August and upon till today i’ve still not received my order. It is very disappointing because i ordered this medication to help with a recent breakout but i didn’t even use it. I had to buy from somewhere else and thankfully got my order in a day from them.
Be sure I won’t be using there services next time.
23 augusti 2026
Svar från AYP Healthcare
We’re very sorry to hear that your order from 23rd August still hadn’t arrived and that you had to purchase the medication elsewhere.
We completely understand how disappointing and frustrating this must have been, particularly when you needed the treatment for a recent breakout. This is not the experience we want our customers to have, and we apologise for the delay and inconvenience caused.
If your order or refund remains unresolved, please contact our customer service team with your order details so we can investigate this as a priority.
Not impressed.
Not impressed.
Ordered in good faith. After confirmation e mail I heard nothing until 10 days later I messaged them to ask where my order was.
I then got a question from the pharmacist re my symptoms to which I replied to. Again no response. I asked again 2 days later, no response. Tried to ring them but automated message said they weren't open till 9 ( it was 10 AM)
I tried a live chat but no response.
Then this morning I get an e mail cancelling the order ! It said I hadn't filled in the questionnaire, which I had.
Shocking.
2 september 2026
Omdöme utan inbjudan
Svar från AYP Healthcare
We’re very sorry for the experience you’ve had. We understand how frustrating it must have been to wait for an update, respond to the pharmacist’s questions, then receive no further communication before your order was cancelled.
If the questionnaire was completed, you should not have been told otherwise without the matter being properly reviewed. We also apologise for the difficulty you experienced trying to contact us by phone, live chat and email.
Please contact our customer service team with your order details so we can investigate what happened and review the cancellation. We sincerely apologise for the poor communication and inconvenience caused.
Svar från AYP Healthcare
Thank you for your review! We’re pleased to hear you were happy with the service. We really appreciate your support and hope to serve you again soon.
Very discreet and well packaged
Very discreet and well packaged. Simple questionnaire and value for money. Fast delivery and dispatch.
11 augusti 2026
Svar från AYP Healthcare
Thank you for your 5-star review! We’re delighted to hear everything arrived quickly and smoothly. We really appreciate your custom and look forward to helping you again.
Detta är Trustpilot
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