This place a piece of shit customer service don’t even respond back place the order on the 18th said it’ll be here the 28th and still not here reached out and haven’t got a response yet
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Absolutely beautiful jewellery. Best gift options , love the pricing range. Stunning gorgeous and fast delivery. I accidentally ordered the wrong birth stone. I contacted them and they amended my... Se mer
I received my orders (as I have purchased many items on different occasions) in a timely manner. I have not been disappointed with any purchases . They have all looked as in the photos, I don't have t... Se mer
I ordered 5 items on 15th July but still haven't received the order. I've received 2 different tracking links so far and there's been no progress on either links. I've given them too many chances an... Se mer
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 10 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The jewelry is beautiful including the packaging
The delivery took very long and I had to follow up a few times
Getting my order soon and quality Jewelry…
My experience with Aveline Jewelry company was amazing because they emailed me and communicated with what was going on with my order. I got next day responses on my order and they responded quickly when I had a question about my order. I bought a bracelet and it is lovely 😍
My earrings are beautiful
My earrings are beautiful, simple yet a touch of bling and I love them. A bit smaller than I thought they would be but perfect for everyday wear.
Is this website a scam?
Gorgeous bracelet and fab packaging
Gorgeous bracelet and fab packaging. Good communication throughout. Would love more jewellery
I love their jewelry pieces
I love their jewelry pieces! They also have a great customer support team which makes sure delivery great and quality products. I have recommended their jewelry products to all my friends and they are very happy with them.
Keep it up with your great work!
UOS.
Ordered on the 24th of August 2025 and…
Ordered on the 24th of August 2025 and still waiting "patiently" for my order to arrive.
Great communication
I placed by order on 06/08/25. My order was shipped the next day. I received my order today, 21/08/25 2 weeks after my order was shipped and 1 week later than stated on their website.
However during all this I communicated with them about my order and responded with gratitude and humility.
At first I thought it was a scam but to my surprise, and all praise and thanks to God, I received my order a few hours ago.
The actual item is very beautiful and I look forward to wearing and showing it off.
THANK YOU AVELINE JEWELLERY
I placed my order 30 July 2025
I placed my order 30 July 2025. I have not received it yet. I'm reading the reviews and I assume I'm also not going to get my order. There is no other way to contact them except via email. It's very hard to stay patient when they don't even respond. I also can't track my order.
Do not buy
Do not buy, it is just another Chinese seller, still waiting for delivery even though they are sending emails asking how did we do, no reply’s to emails
Will not purchase again
Purchased something as a gift which still hasn't arrived almost 3 weeks later. Poor communication and they will not offer a full refund even though they have not delivered.
Order placed on 15th July not received
I ordered 5 items on 15th July but still haven't received the order. I've received 2 different tracking links so far and there's been no progress on either links. I've given them too many chances and enough time to make amends. I expect a full refund if the order isn't received in good condition by 7th August.
Update: The order finally arrived on 11th August. I had issues with 2 of the items which customer service helped me resolve. I even placed another order with Aveline. It started off bumpy but I'm really pleased with the jewellery collection I have now.
Order not received
I ordered 3 items 12 days ago and no sign of them I have emailed but they just give excuses and say they are very busy. I was really surprised to see other reviews praising quick delivery. This has not been the case for me. I ordered the jewellery for my holiday. It is very unlikely I will receive it in time. Not a good first experience with this company.
Very poor quality
Good afternoon,
I have ordered 2 necklaces and earring from this company. One of the necklaces was a birthday present for my daughter. I am so disappointed as her necklace broke after 3 days of wearing it. The second necklace had clip broken(it won't close properly so I can't wear it) . The earrings didn't close properly and my daughter lost one on her fist day.
The quality of your jewellery is so poor.
I will never buy again.
Scammers
Scammers - they posted on Instagram a “closing down” sale so I purchased to help the business. Find out they are still active!
The range and quality are beautiful
The range and quality are beautiful
I’m very happy with my first purchases
I will definitely be getting more 🥰
Excellent service and quality
Excellent service! I was surprised at how quickly my order arrived. The items I ordered are well made and were beautifully packaged. Thank you, I will definitely be ordering again.
Lifetime jewellery
Was a bit sceptical when I ordered but when my jewellery arrived I was so impressed it really is lovely and the way it comes in lovely pouches and in a presentation box too with a lifetime guarantee you can't go wrong
Lovely easy website
Lovely easy website. Beautiful jewellery at amazing prices. Beautifully packaged
Not happy
I purchased an Elina gold necklace as a gift for my daughter however she cannot wear it due to hair, fabric from clothes being caught in the necklace and so tedious to untangle it. Very dissatisfied and disappointed as she really liked it but cannot wear. So beware of this situation.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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