Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Can anybody tell me were to get a phone number for avaris so I can actually speak to a person as I'm trying to get my ebike fixed but the only communication is through email and I'm getting nowhere fast awful company
I bought Avaris Odysey from ecobikecompany.com
Delivery took 3 weeks, when it was delivered I assembled it and gears 2;3;4;5 wasn't working, motor power (assistance) 30-40% less powerful than in carrera vengeance bike (I have 3 yeras old vengeance ebike) . When I contacted seller to return the bike, they started demanding to bring bike to qualified ebike mechanics and then they will pay 30£ for repairs. They treated me like I work for them, like I am obligated to cancel my plans my job, and do work for them. Also they sad that I wipl not going to get full refund, because they have ridiculous t&c, like I need to pay for collection, need to pay for restock etc. In the end I got full refund, because I opened a case against them and won. Week after I went to Halfords and bought new model of Carrera Vengeance ebike. So do not recommended Avaris nor ecobikecompany.com
What a bunch of liars, I provided a video, where clearly you can see that gears aren't shifting, also I got witnesses that bike has gear shifting issues. It's a shame I can't upload a vidro here. Pathetic liars, karma will get you.
Bought my bike on the 27th April. They tried to deliver the next day! Was quite impressed.
Got on the bike once I got it and I had assembled it.
There was some clicking whilst cycling that was a bit infuriating (will get back to this later). There was some difficulty peddling in some gears no matter how much I tuned them or how many guides I followed.
The website advertised the bike would last 40miles~ per a charge. Finding it’s more like 20-25 miles but I understand different conditions will effect that.
Charges pretty quickly.
5 days ago I wouldn’t have recommended the bike due to the infuriating clicking and issues with peddling in some gears.
The back tyre inner tube popped 5 days ago. 1 1/2 months after having the bike. I’m clueless about bikes and didn’t want to break it so took it to a specialist.
He informed me there was a tabbed washer that should have been on the inside of the drop out and was put on the outside instead. This should have caused peddling to be very hard but they didn’t tighten the nut on the wheel to combat this, which meant eventually the wheel would have worked loose and could have been a danger.
Correcting the order of washers and tightening the nut has stopped the clicking I was experiencing. The bike rides smoother than ever and I can finally use all the gears on the bike.
I don’t know if it’s a good or bad thing that the inner tube popped this early. I wouldn’t have found out about the tabbed washer if it hadn’t but you expect when you pay the cost of a cheap car on a bike that it would be assembled correctly and the inner tube last a bit longer.
Riding the bike post being fixed I’d recommend it. It’s a good price compared to many other e-bikes out there.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
