Avanse Financial Services Omdömen 2 106

Abroad Study Loan at Finger Tips - I found the process of entire loan application very robust and quick. The assigned people were great in behaviour and assisted in every possible steps. Thank you for all your assist.

Such a nonsense staff noboday responds properly I have taken loan in 2022 trying to contact them but nobody picks calls nothing i Dont even know the repayment method sometimes they us it will get automatically deducted from the account sometimes they even dont inform us the payment options. And then we will have to pay EMI with penalty such an horrible people and staff.

I really had a bad experience with avanve the made ran alot and took alot of time in each and every process after taking all the required documents still they you make you wait and make delay every time and they hide alot of things and tell you later when you are stuck with them there is a person sashi mishra in avanve jaipur branch who lied alot to me and gide alot of things and they tell you diffrent things and shiw different things on papers and when i got my education loan they start to take the psi before i was able to use the money totally bad experience and disappointed with the avance and their employees.

This is the worst experience now I'm facing entire loan history. I completely depend on education loan but the amount disbursement is not done yet. There is no response from avanse team.

It is not that great of an experience. Very delayed process. On every single stage there has to be verification from operations. Efficiency of communication is very very poor. If we need money at a short time line target, we will not we have get it. Need to plan before 3 months. But their website says loan disbursement in 3 days. I have applied for loan before Christmas 2024 now it is Feb 5th. Still i have not received cash to my India account.

Very bad experience lagging process and first they will say the interest rate was low and we provide better rate of interest but it is absolutely wrong I and my friends was experienced a lot. They not at all Care about your words and your urgency and also they will recover the money very much. If we call manager also they won't reply to the call or messages I was experienced a lot from the Avance🙏🙏🙏how they will tocher you after paying of processing fee.and the Avanse have charged me nearly 1,70,000 any other banks are not charging this much amount of insuranc.
Loan number: CHEEE00962872

Thanks Avanse for providing me Educational loan for my Higher studies. Special Thanks to Sakthivel sir & Darshana mam Coimbatore Branch

Worst experience and the credit manager was rude and pathetic way of dealing with the customers

Good excellent

Very good experience with avance and very less documentation required

I have took a loan from Avanse two years back.
Currently my repayment is by auto debit from co borrowers account.
Last September 2024, after speaking with customer support, i have shared all documents required for swapping auto debit account from co borrowers to my account. As informed by the customer support team, i shared all documents to Bangalore branch. After a week when i enquired about the status they said that all documents to be send to Mumbai branch. As i have already submitted to Bangalore branch, they will contact Bangalore branch and take it forward. I have contacted the customer team more than 20 times in last few months and still my account swap is not completed. Even after completing nache request and all other requirements said by them. Now when I call to customer team, they are saying that still now they have not received any documents. I have to submit all documents again. I don’t know how careless are they. This is the worst service i have ever seen, even after explaining all the issues, they still say they are still working. Its been more than 5 months and still they are working. If i didn’t pay the eni for one month they will call me next day.

Loan number: MUMEE00529627

Insurance has been taking heavly 2 lakhs above .
One wordly said means waste of taking loan in avanse

I am compelled to share my frustrating experience with Avanse Financial Services, which has been incredibly disappointing, especially after the loan approval process.

Initially, the staff seemed supportive, but their demeanor changed drastically once the loan was disbursed. They advertise a 15-day response time on their website; however, I have never experienced them adhering to this timeline. It often takes months to resolve even minor issues, and the wait times for customer service are exceedingly long.

The competence of the staff is questionable; they appear to lack essential knowledge about their own services, which exacerbates the situation. I have been trying to retrieve my insurance money for over three months now, but their response has been negligible despite multiple follow-ups.

Additionally, the loan collectors are incredibly rude, contacting me relentlessly every month despite my payments being on time. This has only added to the stress of managing my finances.

I deeply regret choosing Avanse Financial Services for my financial needs, especially given my limited options due to my financial status. I strongly advise against using their services, as my experience has been nothing short of a nightmare. Please consider other providers for a more reliable and respectful service experience.

The process was smooth, and I found Mr. Rahul Raut, the sales representative, to be very polite and efficient. It took hardly two weeks for loan approval and disbursement. Mr. Khilesh Turkar's team was also very cooperative; they coordinated with my consultant regarding the admission fees and managed to get everything done within two days.

Thank you, Avanse and the entire team! Because of your support, I am finally going to fulfill my dream of studying abroad.

I have an employer apppointed to me he dosent do any work and reply to my calls or messages he didn’t even connect my account for installments yet and it fell in overdue and he says we won’t work it is Sunday but when i reached him out his phone was switched off on working days I am not at all pleased with their work and they didn’t even give me another person to contact to about my problems moreover he dosent even know English I need to try speaking with him in Hindi and that is not feasible.

the way you treat your customer is not good and i hope this is not the case with everyone i think you have the responsibility to call back a customer

Great experience very good service provide

I am happy with my loan