autovia.it - Napoli Aeroporto Omdömen 

Tutto è andato liscio e senza alcun problema. Il personale non ha insistito per l'acquisto di assicurazioni aggiuntive. Ho avuto un'esperienza positiva e prenoterei di nuovo con loro.

ottime auto in condizioni perfette e pari a nuovo, anche per due giorni esperienza eccellente, riutilizzerò autovia ad ogni necessità futura, personale disponibile e gentilissimo, nonostante la mancata prenotazione e il noleggio direttamente in aereoporto veloci, disponibili e super professionali

I don’t know how people put one star and bring the rating low. I would recommend to book your car there.
1. The people at the counter in the airport are super friendly.
2. The car was super clean.
3. We requested for a Volkswagen Polo, but we got an MG3 that was not bad and it was the same thing basically.
4. I booked it from booking and it was really easy to do everything.
5. We got a free shuttle to the parking from and to the airport.
6. People at the parking were super helpful and checked the car with us.
I would recommend it 100%

Le autovetture sono nuovissime la prima che noleggiato aveva 150 km ed era una Kia la seconda cannoli oggi è una B Wilde serie due avevo 800 km la nota negativa è la franchigia di 2000 € che è un costo eccessivo in caso di qualsiasi danno quindi la persona si deve accollare una casco giornaliera o con un prezzo alto grazie

Personale molto qualificato

Affidabilità, professionalità, trasparenza

Eccezionale

Accoglienza ottima, automobile perfetta per le nostre esigenze, tempi di accettazione e consegna più che accettabili.

I booked and paid for a Volkswagen Tiguan through Discover Cars, but upon arrival I was given an Audi Q2, a significantly smaller vehicle. No compensation or alternative solution was offered.

The vehicle itself was already covered in an extensive list of pre-existing damages. The damage report ran over multiple years and included scratches, dents, damaged wheels, bumper damage, mirror damage and more. Given the sheer amount of existing damage, it was practically impossible to verify every single defect before departure.

After returning the vehicle, I was charged €132 for a minor scratch on a wheel. I immediately disputed the charge and repeatedly asked for objective evidence proving that the damage was not already present before my rental. Instead of providing dated photographs from before the rental period, Autovia simply referred to their paperwork and insisted the charge was due.

What is most disappointing is the complete lack of consideration for the fact that:

* a smaller vehicle than the one booked was supplied;
* the vehicle was already in heavily used and damaged condition;
* reasonable questions regarding evidence were repeatedly ignored.

The amount itself is not the issue. The principle is. Customers should not be expected to accept damage charges without clear proof, especially when renting vehicles that already have an extensive damage history.

Unfortunately, based on this experience, I cannot recommend Autovia.

I have rented dozens of vehicles across Europe over the years and this is the first time I have felt treated this way

Correctness, accuracy and good prices!

Cosa posso dire che la professionalità del personale è alta .... il dispiacere di aver depositato 100 euro 💶 per il deposito carburante ispezionato dal personale competente non mancava nulla... e attualmente è passato circa un mese non è stato accreditato ancora nulla sulla mia carta di credito..... così non può andare bene....la vostra società perde di credibilità......nel momento che bisogna dare i soldi 💰 lì pretendete subito e penso che sia anche giusto.... però quando il cliente deve ricevere la somma versata dovrà attendere quasi un mese.... viaggio spesso e sono cliente di altre società, non mi è mai capitato una situazione di questo genere....vi consiglio di interfacciarvi con altre società per farvi consigliare come risolvere questo disagio con i clienti.... distinti saluti....👊

All great
All fine
All good

Beh . L addetto al controllo dei documenti e stato molto scortese quando non ho voluto fare la polizza extra con voi .

I recently reserved a Polo for a 10-day rental. However, upon pickup, I was only offered a Seat with a 4m90 length (compared to the Polo’s 4m) as an alternative, despite my reservation being made a month in advance. No other similar vehicle options were provided.
I was disappointed that no comparable vehicle was available, as this limited my choices and did not meet my original expectations. I believe it would be beneficial to review your policy to ensure customers are offered suitable alternatives when their reserved vehicle is unavailable, especially for bookings made well in advance.
Thank you for your attention to this matter.

Great staff, great car, easy process, no hassles!

I am extremely satisfied with Autovia car rental. The car was in great condition and I had absolutely no complaints—everything was simply perfect. It’s actually hard to write a detailed review when everything goes so smoothly and you can’t find a single fault! This was my second time using this company; the first time was in Rome and everything was great there as well (I even got the specific car I requested). Now, after my second experience in Naples, I can confirm they are excellent. Perfect service all around!

Auto in buone condizioni e pulita.
Personale cordiale e gentile

Gianmarco Venditore top

Uno dei pochi già aperto alle ore 7. Burocrazia veloce e ritiro auto immediato a un buon prezzo.

Have used Autovia on several occasions over the last 12 months. Efficient service with friendly staff and great value for money.