Kimberly is not friendly at all. Did not want to make simple Changes to our reservation. Extremely contentious! The guy next to her was better and seems to not mind to be at work. Kimberly did not wa... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Kimberly is not friendly at all. Did not want to make simple Changes to our reservation. Extremely contentious! The guy next to her was better and seems to not mind to be at work. Kimberly did not wa... Se mer
Företaget har svarat
...wspaniałe to będzie wtedy gdy odbiorę klucze do auta i je zwrócę wedle zawartej umowy. Na chwilę obecną rejestracja jak i rezerwacja przebiegła bez zastrzeżeń. Dziękuję i pozdrawiam... Se mer
Quick and professional service. The gentleman who took care of me was friendly, courteous and professional when explaining everything and up front about the price.
Booking the rental was indeed quite easy but, Id like to reserve my comments until I pick up the car, drive it and return it. I have a good feeling that my experience will be favorable as will my com... Se mer
AutoRentals.com puts the Renter First in Car Rentals. By presenting the most comprehensive search results for your car rental search in innovative and easy to view results, renters can quickly choose the perfect car at the best price!
PO Box 1696, 11050, Port Washington, NY, USA
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I really like the grid that shows all the rates for various companies. It is so helpful and easy to read to make an efficient decision.
Everything went perfect.
The person that helped us was awesome
Great search engine for best price and selection choices.
This company has worst car rental companies on their site like Rent a Car 4less. Also there is no way to contact Autorentals when the rental car company booked through their site scams you and you are helpless. We had such an experience with Rent a Car 4Less. Stay away from their website, their rents are cheaper because they use scammers who would increase your rental cost with absurd charges.
This company are robbers, they offer you various insurances and add ons which I declined, fuel top up I was charged although I topped up, airport transfer charge not told of etc all of a sudden the respectable initial charge roughly doubled, avoid this company at all costs
"Everything was great except the insurance price from Hertz which was no relevant !"
My experience with Autorentals was 5 stars across the board. Easy booking process, good selection of quality cars from top name rental company, fast pick-up and return. Will look to using Autorentals for my future needs.
Picking up the car late in the evening was no problem at all. Staff was extremely helpful and friendly, getting the car and driving off was very simple and easy.
Everything was wonderful, from the customer service to the car itself! Absolutely no complaints here!
Good variety of rental options, everything was according to expectations.
Chris was amazing. Responsive and a true advocate for an overcharge (blamed on the exchange rates). His follow-up was prompt and on-point. Well done. Very rare these days.
Awful experience. If you need to contact them for customer service, they won’t answer and you need to leave a voice mail. They won’t call you back for 3 weeks. Even then, your issue won’t be solved. They will fraudulently charge your credit card for services not received. You will be stuck fighting with a company that won’t answer you.
As an update: I did in fact provide proof of my auto liability coverage to the rental agent at EasiRent. In fact, he spoke with my insurance company that says I’m covered for both collision and liability and this coverage is in Canada and extends to USA car rentals. He refused to accept this and discriminated against me as I’m Canadian even after showing my proof of insurance and verifying with my insurance company. Your company (AutoRentals.com) charged me the fees for a rental that was refused by the vendor, not by myself. It is therefore a fact that your company is unethical in charging and handling customer complaints with respect and courtesy. I find it funny that you would rather reply to customers on online review forums and not even call them back to handle the issue directly with the people you have incorrectly charged. This goes to show how you hide from customers. No customer service rep will answer calls. Just a voice mail box that is never answered. To get any attention you must write a review OR order a stop payment on your credit card. Look up OCPF 27 and you will see that residents of Ontario that have car insurance extends to car rentals in both Canada and the USA. The proof of my liability insurance has been submitted to my credit card company who is disputing this charge. They have the full evidence that I did in fact have liability coverage and was wrongfully denied my car rental in an effort to force me to buy their insurance. This company just wants to take advantage of customers!! I showed proof of my liability insurance and was still denied my rental as they said it was Canadian, despite it covering me in both countries. If you want your money stolen, and aggravation then book with this company!! When you’re at the rental counter and there is an issue, no one will answer or help you from autorentals.com!

Svar från AutoRentals.com
I have great experience as the response to my new request for extension of rental was fast and easy.

Svar från AutoRentals.com
Booked a rental for our holiday in Orlando. Very good price. The Rental company whom we got the car from charged us extra and it turned out we were the victims of fraud, the agent at the rental charged us for things we didn’t ask for or need. We contacted AutoRentals after returning home and Chris from AutoRentals sorted the whole thing out form us gaining us a full refund of all overcharged monies. Excellent service and customer care. Not their fault certain rental agents are not to honest.

Svar från AutoRentals.com
The car was perfect. The price was reasonable, Made our trip very enjoyable. Knowing that the car was kept in a good condition. Very clean car no complaints

Svar från AutoRentals.com
Cheapest rental guaranteed with all vendors under 1 location. Do remember to experiment with different rental period to get the best deal
HE EFECTUADO UNA RESERVA CON USTEDES PARA RECOGER UN VEHICULO EN LA ISLA DE MADEIRA ( FUNCHAL ), CON LA COMPAÑIA EUROPCAR Y AL LLEGAR ME INDICAN QUE NO ME DAN EL VEHÍCULO PUESTO QUE LA RESERVA CARECE DE SEGURO OBLIGATORIO PARA CIRCULAR. EN LAS CONDICIONES DE LA RESERVA NO LO MENCIONA. UN ENGAÑO AL TURISMO PARA COBRARLE EN EL LUGAR UN IMPORTE MAS ELEVADO. SON USTEDES POCO SERIOS.
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