I live in CT and for 40 years I’ve always wanted to visit and never made the time. I am very surprised with what an amazing experience it was. Pretty clean, going to the pedestal was easy and secure t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Line wait for "timed" entry was a cluster fck. People shoulder to shoulder in the direct sun/heat waiting to get into security building. That's were the fun really begins. Strip down worse than boa... Se mer
Guide was nice but unintelligible, very difficult to understand with his thick accent, and not very informative. All members of the family agreed. At a certain point we left the “tour”. It was unneces... Se mer
Marla was truly AMAZING ! She is so knowledgeable and engaging when discussing facts about the tour of the Statue of Liberty and Ellis Island. My wife and I enjoyed the entire experience. Thank... Se mer
Företagsinformation
Skrivet av företaget
Statue of Liberty Guide is a trusted New York-based ticket service helping visitors from around the world plan and book their Statue of Liberty ferry experience — simply, quickly, and without the stress.
Kontaktuppgifter
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 19 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Grat experience for the first time ever…
Grat experience for the first time ever visiting New York.
The ferry was always on time and the…
The ferry was always on time and the crew were so nice and helpful. The day started rainy but that didn’t ruin our plans at all! We really had an amazing day!
The guide had poor spoken English or a…
The guide had poor spoken English or a very heavy accent and was difficult to understand. The tour was supposed to be 4 hours. The guide was late to the meet up so we didn’t leave until around 10:00. The instructions said to be 30 minutes early. With the ride and visit to the Statue of Liberty it came to a total of maybe an hour. Then we were shuttled onto a boat that was over full with now near enough seats to go to Ellis island. Once at Ellis Island he basically said we are on our own and that the boat leaves in 20 minutes. My husband and I went and got an ice cream. We learned more about the island from a tour guide from another company while eating our ice cream. I would not recommend this tour. Just buy a ticket at on site and use the audio tour.
This is a scam
This is a scam. When getting to the actual tour I found out that I actually paid double the price of a ticket. Even the military price was double. That was insane. There should be an investigation into fraud and theft. This site should be shutdown.
This is the best experience i ever had…
This is the best experience i ever had for a cruise tour , highly recommended
I book a ticket for 3 pax
Hello, I booked a ticket for 3 pax and the payment was successfully charged to my account. However, I never received a booking confirmation or QR code, either by email or in my account.
Because I had no QR code or confirmation and was unable to use the booking, my friend had to make another booking for the same trip. As a result, I ended up paying twice and lost money due to an issue with the original booking.
I would like to request a full refund for the first booking. Please investigate the payment and booking record and confirm the status of my refund.
I also tried contacting customer service by phone, but unfortunately the agent named Alex was rude and did not explain the situation properly. I would appreciate it if this matter could be reviewed by someone who can properly assist me.
Please let me know if you need my transaction details, payment receipt, or any other information to process the refund.
Thank you.
The staff was very friendly and…
The staff was very friendly and helpfull.
It was fine. Hotter than Hades
It was fine. The boat was super hot inside!
BIG SCAMMER
First of all you charged double the price of a single regular ticket which normally costs $26 and you charged $45 for nothing more.
Second I waited more than 30 minutes to receive the e tickets and then I had to stand in line to check the tickets at the City Cruise booth inside the Clinton Castle to get my tickets.
You are a big scammer and someone should sue you. Will never buy tickets from this website again BIG SCAMMER
I was price gouged by your deceptive…
I was price gouged by your deceptive advertising charging me 84% more for the actual cost of ticket for no extra value whatsoever. Your website didn't mention at any time that you were a reseller and not an official website.
Unnecessary to pay xtra for this “skip the line” tour
Guide was nice but unintelligible, very difficult to understand with his thick accent, and not very informative. All members of the family agreed. At a certain point we left the “tour”. It was unnecessary to pay additional for this “skip the line” tour.
great tour recommended Jay did awesome!
great tour recommended Jay did awesome!
The guide Marla was great…
The guide Marla was great knowleadgeable and funny!
The ships were available and on time
The ships were available and on time. The crew was very helpful. It was easy to access the statue of liberty and Ellis island.
I live in CT and for 40 years I’ve…
I live in CT and for 40 years I’ve always wanted to visit and never made the time. I am very surprised with what an amazing experience it was. Pretty clean, going to the pedestal was easy and secure the only two problems I encountered was going into the park, a sales person kept harassing my partner and I to show the ticket we purchased and wouldn’t let us into the park, and the other was the check point to get into the boat. There was a very rude lady guard that wouldn’t let us pass even though our bags had passed and caused a big hold up and then allowed others to pass and kept screaming at us to not pass and stand in back of the yellow line. Other than that I love the lady liberty and the museum . My dream came true
Lost our booking
Lost our booking so it took ages to sort. No complaint about the agent wr dealt with she was really helpful but the affiliate link through whom we booked seemed to be the problem. Our guide was brilliant and gets 5 stars himself.
This was a great experience and very…
This was a great experience and very worthwhile. Ellis island really blew me away. I highly recommend!
The staff was helpful in making the…
The staff was helpful in making the experience safe and worthwhile!
" The Amazing Marla "
Marla was truly AMAZING !
She is so knowledgeable and engaging when discussing facts about the tour of the Statue of Liberty and Ellis Island.
My wife and I enjoyed the entire experience. Thank you again Marla !
- Byron and Sylvia Blair
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