AutoRentals.com Omdömen 

The site is helpful easy to navigate and I find a deal on rental often.

Great search features and prices are great

"Everything went well." The price paid was significantly lower than the brand website.

Car hire AutoRentals and U-SAVE Invoiced me £247.79,
knew I was in trouble when taken late in the day miles from Liberia airport. The vehicle was a disgrace and I let U-SAVE know what I felt, it got very angry, drove away parting with having to pay over $3500, fortunately I got $2500 only after very angry scenes at U-SAVE depot. I have had taken by Mastercard £460.01. I have complained to Mastercard and AutoRentals and surprise surprise got absolutely no where, AutoRentals and U-SAVE Costa Rice are a disgrace, the public have a right to be protected.

I regularly fly to US/Canada and have always used AutoRentals.com for car rental. They always seem to have the lowest prices. The website gives you the charges in the local currency and in GBP. I have never paid upfront allowing you to cancel without any penalty up to the day of rental. The conformation received is the actual price you pay in local currency. They represent a large range of rental companies with a wide choice of vehicle types.
However in cases for North America, the rates are only for the rental and generally does not include any vehicle insurance, CDW or excess. For that reason the rates remain low. So the renter must provide their own insurance or take out the Rental companies own insurance per day which then inflates the final price.

My suggestion for the renter is to purchase an annual rental excess insurance from the UK. They are not expensive and that will avoid having to take out expensive car rental insurance with the rental agency. Take two copies of the policy document showing the name of the Insurance company, insured name, policy number, coverage amounts and any excess. Many insurance companies also include CDW insurance for US and Canada. Hand one copy of the policy to the rental agency to keep with the rental agreement.
In case of damage to the vehicle, you do have to pay upfront and then claim back from the insurance and will involve lots of paperwork.

I have had to make a claim once, but for me I will most probably continue to use Autorentals.com

Rental rate was better than any other I could find. Rental worked out very well. Thank you AutoRentals.com!

great service and friendly managers and good cars

"It was good service, everything was served professionally, apart from some information missing during the intorsession. The car was very good, and I had the chance to select what I needed. The lady forgot to tell us how to return the car on a sunday, and she isnsisted scaring us to take insurance. !"

total rip-off, they doubled the price and did not honour the booking agreement. BE WEAR OF ANY DEALINGS WITH THIS RENTAL COMPANY

Here is the comment you left on our survey: "Been great
Only thing moan about not the rentals that’s great
Was having an electric car and charging stations prefer old way
But will rent again in 2024 on my next visit
Excellent service
Thanks
Ray Tudor"

Hastle free pick up and return, obliging receptionist, good rate

The deceptive practices trying to force you to purchase their insurance. I had my personal insurance card, but the clerk insisted she needed to see my policy. What insurance company requests the policy and who carries their policy. I had to call my insurance company, have them email. The clerk was rude the moment I declines their insurance and made my experience the worst EVER and I've rented vehicles, high end rental agencies and never had these issues. Then I look at the document to see they were about to charge me $1,000 deposit for a regular Camry and when I asked about it, I was told, "if I had purchased their insurance, it would have only been $250. Once again, trying to make you purchase their insurance. HORRIBLE and I'll be writing reviews to every outlet. I've already completed the BBB. Every Customer in the building was complaining about the how horrible Economy was. They have they right name, E-CON

Everything was easy, nicely done and with a good cost. I recommend them!

The rental process was simple and very affordable. I was pleased with the rental agencies available to us and the whole process was smooth and seamless! We will definitely use you again!!

Your company had the best variety of choices and prices.

It was a easy web site to use and I got exactly the same as I saw in the pictures.
No surprises and no extra charges.

It was easy, seamless and absolutely no problem and took a few minutes to pick up the car.

My experience with AutoRentals.com was extremely disappointing and frustrating. I used their service to book a rental car through a company called "Economy Rent a Car." However, this experience turned sour due to a number of issues.

First and foremost, I encountered hidden fees that were not included in the initial booking price. This lack of transparency was disheartening and misleading. When I arrived at the Toronto Pearson airport, I was shocked to discover that the rental location operating under the name "Economy Rent a Car" was actually "Jet Car Rental."

To make matters worse, the clerk at the rental desk pressured us into paying an additional $11.95 per day for extra insurance, claiming that it was mandatory. This abrupt demand caught us off guard, and the clerk failed to explain the situation clearly or provide any alternative options for resolving the issue.

In addition, we had already paid a deposit of $1000, had our own insurance, and were covered by credit card insurance. Despite having arrived at the airport late in the evening, with limited alternative options, we felt compelled to accept these additional charges. This experience left us feeling dissatisfied and thoroughly frustrated with the service provided by "Economy Rent a Car."

In summary, my experience with AutoRentals.com, facilitated through "Economy Rent a Car," was marred by hidden fees, a lack of transparency, poor service, and an overall unpleasant atmosphere. I would strongly caution others against using this service, as it significantly impacted the quality of my travel experience.

First class service and a brand new car was certainly an added bonus."