Auto Center Avola Omdömen 

Arrivé à l'aéroport d'Agadir le monsieur nous amène hors de l'aéroport dans un garage douteux pour récupérer le véhicule. Sur le chemin, il essaie de sympathiser avec nous pour pouvoir mieux nous berner. Une fois arrivé au garage douteux, arrive le moment de payer la caution, il nous explique que notre carte ne fonctionne pas ( alors qu'elle fonctionne très bien et qu'elle a fonctionné tout de suite après lorsqu'on est passé par une autre agence ). Il nous demande donc de régler 100€ en cash pour éviter de payer la caution étant donné que notre carte ne fonctionne soi-disant pas. Il s'agit là d'un procédé malhonnête que plusieurs agences au Maroc utilisent pour nous faire payer +. PS : sur le site discovercars, l'agence s'appelle ACARent mais sur les papier de location l'agence s'appelle Montreal Auto... Vraiment à fuir cette agence et ces gens malhonnêtes qui font honte au Maroc

Location d’une voiture en bonne état, ponctualité du loueur à l’arrivée et au départ.
Mise à disposition immédiate d’un siège bebe que je n’avais pas réservé avec la voiture par le loueur.
Je recommande!

Youssef est un homme très professionnel il est honnête et très respectueux. Il m’a accueilli à l’aéroport d ‘agadir et tout était ok . Foncez sans hésiter !

Loueur très professionnel,j'ai louer pour 13 jours, voiture en bonne état est bien entretenu, directement présent à l'aéroport alors qu'on a eu de l'avance,super réactif et disponible,rien à dire Youssef est top 👌

ACARENT aéroport de Catane
Une société qui gâche tes vacances dés le début avec des méthodes de vol en bande organisée ATTENTION
ACARENT Aeroporto di Catania
Un'azienda che ti rovina la vacanza fin dall'inizio con metodi di furto di gruppo organizzati ATTENZIONE

Youssef nous a accueilli avec bonne humeur et nous a donné une voiture semblable à celle qui nous était décrite sur le site.
Aucun problème à signaler !! La voiture était très bien et la restitution du véhicule s’est passée sans problème
Merci à Youssef

Acarent does a great job in Morocco. My flight was earlier and they noticed that and brought my car earlier. Car was clean and everything worked smooth. Had a debit card and chose to pay the money necessary to rent the car. They returned the money next day. All and all great experience. Its the people of Morocco that make the company good there.

I booked via discovercars for a 6am pickup from Zurich Airport. The supplier was Acarent and the pickup instructions was to go to a location at Zurich airport and call a number.

I go to the pickup location at 5:30am and started calling the number at around 5:55am and the number keeps going to their voicemail. By 6:30 am, they still weren't picking up and I also called DiscoverCars who also didnt pickup.

Because I had an appointment at 9am, the reason for booking the car for 6am, I made the decision to take a taxi (costing around 32 CHF) to acarent office but when I got there they were not opened yet.

The lady finally arrived at around 6:50am and said they don't open until 8am. That it is DiscoverCars's fault for booking me for when they were not open. She got on her system and can't find my booking. Had to call her manager and looking at the booking details on my phone.

She finally told me around 7:30am (for a 6:00am booking), I could get the car. But they don't have the type of car I booked and I needed to wait for her to manually input my bookings.

So I accepted a different car type out of desperation and left around 8am (for a 6am booking). Getting on the motorway in Zurich, the car has low tyre pressureand low screen-wash warnings (first time driving in Switzerland thanks). To cut a long story short, I had to abort my trip and return the car.

On the drop-off to the airport, I asked what time they opened and the drop-off driver said normally 6am but they just didn't today.

I raised the complaints with DiscoverCars and they raised it with AcaRent who told them and I quote "Our representative was present at the airport trying to locate the customer. However, the mobile number provided to us was not reachable, which caused the delay. This was the reason for the problem.".

So they have essentially lied to cover the first lie and DiscoverCars have accepted this (despite me providing proof of calling both companies and sending email when still at the airport).

They have also failed to address other aspects of my complaints: not having the class of car I booked and having to accept a different one with safety issues and getting the car 2 hours late from my booking time?

So this company have no issues with lying and will gladly do it.

Safe to say I wont be booking them again.

Very good experience and everything went very good.
The car was ok with cheap price.
They said that they will come to AirPort before and after car rent but in that we need little help from locals that they call to acarent but after that the car was Quickly at the airport and when we return the car they came quickly.
So everything went smoothly 👌🏻

Poco seri ! Avevo prenotato un’auto tramite enjoytravel arrivato al banco mi dicono che non possono darmi l’auto perché necessita il volo di ritorno ( cosa ne richiesta in fase di prenotazione, ne mai accaduta con altri operatori )
Da premettere che a garanzia avevano la
Carta di credito oltre l’assicurazione ulteriore pagata sempre insieme alla prenotazione
Evitate questa gentaglia !
P.s. Dimenticavo di specificare che l’evento è successo all’aereoporto di Catania

State assolutamente lontani da questa agenzia: il loro scopo è rubare denaro. Per una dubbia scheggiatura di vernice grande meno di 1 cm pretendono di sottrarre 237 euro .... una follia. Ripeto dubbia in quanto la qualità delle foto non chiarisce a pieno. Non vi fidate assolutamente.

Belle expérience avec Acarent, voiture propre, enregistrement déconcertant car pas de bureau mais tout était OK, caution et contrat de location. Rendu du véhicule sans constat de l état et la caution annulée après rappel.

During my recent visit to Agadir, I had an exceptional car rental experience. The vehicle was in excellent condition—economical, reliable, and completely issue-free throughout my trip. What truly stood out was the seamless process of picking up and returning the car. The ACARent and Yusef provided on-airport service, ensuring I could receive and hand back the car right at the terminal, which was incredibly convenient and time-saving. Robbie

I am very satisfied 😌 with youssef customer service he was very professional and understandable guy .brand new car clean . The day off dropping off the car I was late at least 2 hours and youssef didn't complain at all I would recommend 👌 their services

Alors dès l'aéroport, Youssef ma accueillis, à vérifier avec moi le contrat de location. Il m'a également donner ses coordonnées en cas de problème ou de question. Une voiture propre et surtout sans aucun problème. Un personnel réactif et tres professionnelle.
Merci Mr Youssef

We rented through with aca rent in switzerland and they never returned our $1,500 euro deposit. Fortunately we contacted our credit card and after a few wks the credit card company credited us the money back. The associate at the company when we returned the car started inspecting it and looked like he was trying hard to find anything on it and then he started inspecting underneath the car and found some scratches there which he blamed on us. Unfortunately when we picked up the car and took a video of it we never even thought of checking underneath the car for any scratches. He initially blamed it on us but then said he would contact insurance company to resolve it and they would still return us the deposit but they never did. Stay away from this company as who knows if they're still using that scratch to scam other customers!

Sembrava all'inizio che avessero il costo piu' basso degli altri a fronte di buone auto, ma arrivati li' ci siamo trovati di fronte all'impiegato che ossessivamente insisteva x venderci anche la garanzia furto e casco, poiche' a Catania c'era molto rischio, ma noi non le abbiamo fatte poiche' la polizza ci sarebbe costata piu' del doppio di quello che avevamo già pagato. al momento della riconsegna nemmeno abbiamo fatto in tempo a scendere dalla macchina , eravamo ancora dentro che da una distanza di metri l'addetto indicava la presenza di graffi! poi gli abbiamo fatto notare che con la polvere che toglievamo in realta' i graffi erano inesistenti. ci dice di entrare nella stanza che avrebbe parcheggiato lui e nel frattempo avrebbe controllato se fosse tutto a posto, , e dopo 5 minuti ci chiama e ci fa presente che la serratura con le chiavi non si apriva e che sicuramente c'era stato un tentativo di furto e che ci sarebbe costato euro 365! abbiamo opposto che quando la macchina ci era stata consegnata , ci avevano solo detto di aprire l'auto con telecomando e non manualmente, e che quindi non avevano le prove che la serratura fosse stata manomessa proprio durante la ns settimana, anche perchè non c'era nessun segno di manomissione, ma insistevano che dovevamo pagare altre 365 euro, che ci sarebbero state addebitate sulla carta di credito, e abbiamo fatto loro presente che se fosse accaduto li avremmo denunciati con l'avvocato, e solo dopo oltre 2 mesi ci hanno sbloccato la carta senza addebitarci l'importo, ma il risultato è stato che ci hanno rovinato il viaggio in Sicilia che aspettavano da tanto tempo!

We've been renting cars in Greece for almost 20 years now. We never had such a bad experience as with Acarent.
Last september we rented a car from Acarent on Crete with full insurance.
During our holidays we drove extremely careful and we were sure we didn't make a single scratch.
When we returned the car the girl immediately lied down on the ground, looked under the car and said she found some damage.
She showed us a picture that was probably used before with another client and she couldn't show a picture without the damage from before we rented the car.
We had to pay 75 euro's administration fee for a damage we didn't cause.
We had the strong impression that the same scratch was used for a lot of clients to make money.

Sehr nette Mitarbeiter. Alles hat problemlos funktioniert. Vielen Dank für alles :)

CHARGED ME 5 MONTHS AFTER MY TRIP TO AMERICA.

We gave the car back with the tank filled to what it was when we collected it. Paid the toll charges when we were charged a week later. All fine.

5 MONTHS LATER I am being charged for tolls!?! and they're claiming the tank wasn't filled to what they had it at.

I WILL NEVER USE THIS COMPANY AGAIN AND WARN ANYONE ELSE TO NOT GO NEAR IT! This was booked through discovercars