Australian National Character Check (ANCC) Omdömen 

101
TrustScore 4 av 5

4,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

SCAMMERS BEWARE about 3 weeks ago I applied for a police check trusting this company with there false advertising and fake reviews There page says most cases 24 hours or 36 hours I waited 3 weeks... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Easy to understand, online process. Fill in your details, upload your selfie, pay. Then send to be processed. SMS and email sent to me, updating process.. so that I can see. Very well informed.... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

User friendly, Easy to follow instructions. Until I got to taking photos of documents, because of my disability taking a none blurry photo is difficult. The website couldn't handle it. I had to pay an... Se mer

Betygsatt 5 av 5 stjärnor

It was a bit involved as I had previously had issues with proving my name due to a change of name by deed poll in a different state and Qld Police Check would not accept my documentation from NSW. Th... Se mer

Företagsinformation

  1. Informationstjänster

Skrivet av företaget

National police checks online. Australian National Character Check® (ANCC®) is a 100% Australian owned and operated company. We support our local economy by employing all staff in Australia. We are an I.T. company that creates software as a service (SaaS) for employment background checks. ANCC's user friendly technology allows individuals and businesses to obtain employment background checks online. The ANCC® office is headquartered in Canberra, Australian Capital Territory.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

101 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 87 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(101)

44 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Police check

The entire process was efficient and well-coordinated. Although some of my documents were initially not accepted, the follow-up was prompt, and I was able to obtain my police check required for my job. I collected the certificate the following day.

25 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant!

It was a bit involved as I had previously had issues with proving my name due to a change of name by deed poll in a different state and Qld Police Check would not accept my documentation from NSW. Then I found ANCC. Everything was able to be done online and I had the Police Check by the next day. All very professional and very helpful throughout the whole process.

17 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ridiculous

Ridiculous, they want a document that doesn't exist.

Never had this issue with NCC for example, chose this mob for the Queue Jump. Pointless. I'm a student, doing placement, no one is paid in Australia for this type of placement, I supplied the only email I have confirming a placement with full name etc but still, thats not good enough and the live chat was about as helpful as a wet paperbag.

How these guys can be classed as a preferred vendor is beyond me. Couldn't organise a sesh in a brewery. Never again.

ADDICT: Nursing students are not paid for placements in Australia, my statement is not incorrect. They may receive some bursaries, ie rural, this is not payment for placement, plus in the coming months is not now and even then that is still a bursary and not a placement payment, ie a wage.
My issue seems to be resolved because I sent you the same document 3x times which clearly states, student and where the placement is. Again, how you're listed as a preferred vendor is ridiculous and this response to my review just proves it further. I will not respond any more so edit your response further if you wish, your basis of a defence is weak. I've had a terrible experience and will not be using you or endorsing you in the future in any capacity.

17 mars 2025
Omdöme utan inbjudan
Logotyp för Australian National Character Check (ANCC)

Svar från Australian National Character Check (ANCC)

Good Morning Rob,

Thanks for your feedback.

We note you have left two of the same reviews on two separate platforms.

The requirement to upload volunteering evidence is displayed to all applicants before they decide to proceed with the volunteer check category.

We must comply with strict federal government guidelines to ensure applicants applying for a 'volunteer check' and receiving a lower price for the check are doing so correctly and in a compliant manner. This includes collecting evidence of their volunteering (e.g. a volunteer confirmation letter). 

Whilst most 'student placements' are unpaid, it is incorrect that 'all' student placements are unpaid or do not receive entitlements. We must obtain reasonable assurance that a placement is unpaid before proceeding with a check.

We cannot speak on behalf of the processes of a different provider.

We understand that your issue was resolved after you provided compliant documentation, and your check was sent for a result.

We wish you the best.

Kind Regards,

ANCC Administration


Update:

Hi Rob,

Thanks again for your feedback.

In some circumstances, nursing students do get entitled to payments or benefits as part of their placement in Australia. Hence, compliant evidence needs to be provided by applicants to be eligible for a 'volunteer' check.

Payments or benefits as part of nursing placements will also become more frequent in the months to come:
Link: https://ministers.education.gov.au/clare/cost-living-support-teaching-nursing-and-social-work-students

If an applicant is required to provide a document more than once, then it generally means their initial upload was blurry or not legible; hence, it did not meet the upload criteria.

We wish you the best.

Kind Regards,

ANCC Administration

Betygsatt 5 av 5 stjärnor

Obtaining my National Police Clearane

The whole process of obtaining my National Police Clearance and Right To Work Certificates was an easy process. The only issue I did have was being abnle to access the progress of my Police Check but this was resolved in a matter of minutes by the agent i spoke with on the Online Chat. Very happy with the whole process and result.

10 mars 2025
Omdöme utan inbjudan
Logotyp för Australian National Character Check (ANCC)

Svar från Australian National Character Check (ANCC)

Good Morning Lyn,

Thank you for the feedback. We wish you a great day ahead.


Kind Regards,

ANCC Administration

Betygsatt 1 av 5 stjärnor

They are totally fake and…

They are totally fake and irresponsible. I am using them from 3 years. Last 2 years they give me clearance and this time some agent failed to identify the difference between 'o' '0' and ask me to contact immigration.

worst choice

12 mars 2025
Omdöme utan inbjudan
Logotyp för Australian National Character Check (ANCC)

Svar från Australian National Character Check (ANCC)

Good Morning Muhammad,

Thank you for your feedback, and we apologise for the inconvenience you faced.

Our service must comply with strict guidelines for reviewing application forms and ensuring all ID numbers are consistent and match their identification documents.

In your situation, the passport number seemed different from the number on your Visa due to the shape of the character ‘o’, and hence, it was initially deemed non-compliant with federal government guidelines. After another review, a manager determined that the character difference was due to the formatting of the place of origin of the passport and, hence, deemed compliant.

We understand that your issue was eventually resolved.

We wish you the best.

Kind regards,

ANCC Administration

Betygsatt 5 av 5 stjärnor

Very fast and exceptional service

Very fast service, got instant help when I made mistakes several times, no sress, friendly live help was reassuring and informative

26 februari 2025
Omdöme utan inbjudan
Logotyp för Australian National Character Check (ANCC)

Svar från Australian National Character Check (ANCC)

Good Morning Pauline,

Thank you for the feedback. We wish you a great day ahead.


Kind Regards,

ANCC Administration

Betygsatt 5 av 5 stjärnor

Easy to understand, value for your money

Easy to understand, online process. Fill in your details, upload your selfie, pay. Then send to be processed.
SMS and email sent to me, updating process.. so that I can see.
Very well informed. I didn’t pay for the express option, just standard rate.
Within 24 hours I had my Australian National Character Check!
Definitely highly recommend!

25 februari 2025
Omdöme utan inbjudan
Logotyp för Australian National Character Check (ANCC)

Svar från Australian National Character Check (ANCC)

Good Morning Lisa,

We are glad to hear this. Thank you for the feedback. We wish you a great day ahead.


Kind Regards,

ANCC Administration

Betygsatt 4 av 5 stjärnor

Police check for work complete!

I know I can trust your site to look into my history and give me a clearance which I needed to work in my industry although maybe more communication in text to know when my check was being sent ... thank you.

7 februari 2025
Omdöme utan inbjudan

Detta är Trustpilot

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