Austin Macauley Publishers Ltd. Omdömen 

653
•
TrustScore 3.5 av 5

3,4

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

So far, I have dealt with submissions, production, finance and now marketing and ordering at AM. No problems with any department. All very helpful and professional. Due for publication in a few days a... Se mer

Betygsatt 1 av 5 stjärnor

Save you're money and self publish. I reached out to them after writing a childrens book for the past year. I was really hoping for a traditional contract, rather than a large sum of £4,000 to publish... Se mer

Betygsatt 2 av 5 stjärnor

Austin Macauley produced a beautiful book for me. Unfortunately, their contact with authors is quite impersonal. You can’t talk to anyone, because they insist on emailing. And responses are often slow... Se mer

Betygsatt 4 av 5 stjärnor

I found Austin Macauley Publishers to be an ethical company in my experience. Sadly, I could not afford the fees to cover the publishing of my book. When I explained my health situation, the owners... Se mer

Företaget har svarat

Företagsinformation

  1. Bokförläggare

Skrivet av företaget

Austin Macauley Publishers is an independent publishing house with offices in the UK, USA and UAE. Since 2006, we have published authors in over 40 countries, with award-winning titles in fiction, non-fiction and children's. Our highly successful partnership publishing model provides underrepresented writers in the community with a bridge into the publishing world, combining the professionalism and reach of traditional publishing with the ease of access and flexibility of self-publishing. Committed to the accessibility of titles, we have long worked in all publishing formats (print, digital and audio), while our international distribution networks establish a connection to readers worldwide.


Kontaktuppgifter

3,4

Medel

TrustScore 3.5 av 5

653 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

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3,4

Alla omdömen

(653)

49 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Professional, helpful, dedicated and polite.

From the start Austin Macauley have been very professional, helpful, dedicated and polite.
They've kept me a part of the process from start to finish, which helped me to feel like they truly cared how I felt about how it was going and turning out.
I definitely would recommend using them and will likely use them again in the future to publish my next book.

12 november 2024
Omdöme utan inbjudan
Logotyp för Austin Macauley Publishers Ltd.

Svar från Austin Macauley Publishers Ltd.

Hi,

Thank you for your wonderful review.

We're glad to learn about your experience. We're proud to have been a part of your journey, and we wish you every success with your book. If you have any further queries, please don't hesitate to contact our marketing team, and we'll be more than happy to assist you.
Looking forward to working with you again.

Kind Regards,
Austin Macauley Publishers

Betygsatt 5 av 5 stjärnor

I'm happy with the support provided by…

I'm happy with the support provided by you. The contract was very clear and objective and everything so far has been moving smoothly. I'm about to share with you another manuscript for a new book.

12 november 2024
Omdöme utan inbjudan
Logotyp för Austin Macauley Publishers Ltd.

Svar från Austin Macauley Publishers Ltd.

Hi,

Thank you for your encouraging feedback.

We're delighted to learn about your experience. We've had an equally pleasing experience working with you. We wish you all the best in your future endeavours.

Kind Regards,
Austin Macauley Publishers

Betygsatt 5 av 5 stjärnor

Hello Austin Macauley Publishers,

Hello Austin Macauley Publishers,

Together we had a wonderful experience. The public may or may not like my book. But the encouragement and feedback received from you were for me, the author of this novel, an extraordinary moral support. With every department I had contact with, the same politeness, the same encouragement, the same positive attitude. I can't wait to have my book in my hands. I don't have much to wait and for that I thank you from the bottom of my heart to the wonderful Austin Macauley Publishing House.
With all my love and consideration,
Niculina Panghe - (Nina Koman)

12 november 2024
Omdöme utan inbjudan
Logotyp för Austin Macauley Publishers Ltd.

Svar från Austin Macauley Publishers Ltd.

Hi,

Thank you for your wonderful review.

We're glad to learn about your experience. We're proud to have been a part of your journey, and we wish you every success with your book. If you have any further queries, please don't hesitate to contact our marketing team, and we'll be more than happy to assist you.

Kind Regards,
Austin Macauley Publishers

Betygsatt 1 av 5 stjärnor

Terminated by Publisher Austin Macaulay

Austin Macauley Publisher only sent an updated letter 'Terminating me using clause 22' giving me 2 days notice of ceasing being my 'publisher!!
They said they emailed me giving me notice of 3 weeks+/-
Gutted after what I paid them!!! I asked for a 3 month extension to try and promote by book with Christmas coming. But no!

6 november 2024
Omdöme utan inbjudan
Logotyp för Austin Macauley Publishers Ltd.

Svar från Austin Macauley Publishers Ltd.

Hi Julian,

We're sorry to hear about your experience. At Austin Macauley Publishers, we aim to maintain transparent and respectful communication with all our authors throughout the publishing process.

Please reach out to us directly at your earliest convenience with your pen name or book title so we can look into the specifics of your case.

Kind regards,
Austin Macauley Publishers

Betygsatt 5 av 5 stjärnor

They took my rough draft and…

They took my rough draft and transformed it into a polished, well-written book.

31 oktober 2024
Omdöme utan inbjudan
Logotyp för Austin Macauley Publishers Ltd.

Svar från Austin Macauley Publishers Ltd.

Hi,

Thank you for your wonderful feedback.

We're delighted to learn about your experience. Wishing you much luck in your future endeavours.

Kind Regards,
Austin Macauley Publishers

Betygsatt 2 av 5 stjärnor

I may as well have self published

I may as well have self published. Little support and zero sales. The few books sold received 5/5 ratings on Amazon so I know it’s not my book failing, it’s them. I email them and now I get no response whatsoever.

31 oktober 2024
Omdöme utan inbjudan
Logotyp för Austin Macauley Publishers Ltd.

Svar från Austin Macauley Publishers Ltd.

Hi,

Thank you for your feedback.

Please share your pen name or book title with us so we can look into your issues, and our team will get in touch with you shortly.

Kind Regards,
Austin Macauley Publishers

Betygsatt 5 av 5 stjärnor

I had such a great experience with…

I had such a great experience with Austin Macauley when I published my first children's book, their team is professional and efficient and made the creation process enjoyable and stress free. I would definitely recommend them!

15 augusti 2024
Omdöme utan inbjudan
Logotyp för Austin Macauley Publishers Ltd.

Svar från Austin Macauley Publishers Ltd.

Hi,

Thank you for your encouraging feedback.

We're delighted to learn about your experience. We've had an equally pleasing experience working with you. We wish you all the best in your future endeavours.

Kind Regards,
Austin Macauley Publishers

Betygsatt 5 av 5 stjärnor

The memo diarys written by Michaela…

The memo diarys written by Michaela Cummings Was a beautifully written account of her difficult journey through the
menopause.
I found it interesting how women have their own unique journeys with the menopause, so would highly recommend this book.

7 oktober 2024
Omdöme utan inbjudan
Logotyp för Austin Macauley Publishers Ltd.

Svar från Austin Macauley Publishers Ltd.

Hi,

Thank you for your review. We wish you all the best in your future endeavours.

Kind Regards,
Austin Macauley Publishers

Betygsatt 5 av 5 stjärnor

Super professional and friendly team to work with.From start to finish the Austin…

From start to finish the Austin Macauley team were super professional and friendly. They made the complicated process of publishing my first children's book, "Little Simon, Stop that Climbing" easy for me. Since books for toddlers are heavily illustrated I was consulted by the Art Dept on a weekly basis regarding each page and they genuinely valued my input as the author. Their illustrations turned out far better than I imagined and I am thrilled with how my book turned out. I highly recommend Austin Macauley Publishers.

11 oktober 2024
Omdöme utan inbjudan
Logotyp för Austin Macauley Publishers Ltd.

Svar från Austin Macauley Publishers Ltd.

Hi,

Thank you for your wonderful feedback.

We're delighted to learn about your experience. We wish you every success with your book and hope it attains the desired success.

Kind Regards,
Austin Macauley Publishers

Betygsatt 5 av 5 stjärnor

An enlightening experience

As a first time writer, having finished my rough draft, I was very much in need of guidance through the publishing process. Austin Macauley has given me what I was looking for, a thorough editing of the text which although a long and slow process, was always a collaborative effort. We communicated by email and this was effective, our exchanges were frequent and business-like, but sometimes I would have preferred face-to-face contact to discuss the overall progression of my writing.
Presently I am working with the marketing team to promote my book. I was surprised to learn that this publishing firm contributes so enthusiastically, and that I too am being encouraged to explore venues for advertising with their assistance.
The telephone contact I have had with customer service has always been positive. In production, the staff have been friendly and professional. In marketing I have found them helpful, answering my queries patiently, and emailing me relevant information.
As a first time writer I have been impressed by Austin Macauley's commitment, and I would certainly recommend their services.
Samantha Lewis

11 oktober 2024
Omdöme utan inbjudan
Logotyp för Austin Macauley Publishers Ltd.

Svar från Austin Macauley Publishers Ltd.

Hi,

Thank you for your positive feedback.

We're glad to learn about your experience as a first-time author with us, especially your positive interactions with our team.

We appreciate your feedback regarding face-to-face contact, and we’ll certainly keep this in mind as we work to enhance the authors' experience. Your recommendation means a lot to us, and we’re excited to continue supporting you in your publishing journey.

If you have any questions or concerns in the future, feel free to contact our marketing team.

Kind Regards,
Austin Macauley Publishers

Betygsatt 5 av 5 stjärnor

For brand New and ,ahem, older writers... Apex Publishing!

I have been published by 4 other publishers for my Gothic Poetry, and had moderate success. Austin Macauley Publishers are now going to publish my first book based on my life as a Schizophrenic, with some information and a lot of humour and Hope. Friendly, efficient, professional staff that guide you without pushing; and publish without prejudice. A kinder publisher that's with you through the whole publishing interest.

11 oktober 2024
Omdöme utan inbjudan
Logotyp för Austin Macauley Publishers Ltd.

Svar från Austin Macauley Publishers Ltd.

Hi,

Thank you for your wonderful feedback.

We're delighted to learn about your experience. We wish you every success with your book and hope it attains the desired success.

Kind Regards,
Austin Macauley Publishers

Betygsatt 5 av 5 stjärnor

Publish and not be damned

When dealing online as opposed to face-to-face, it is extremely important that communication is clear & timely. It has been with Austin Macauley (AM)

1 oktober 2024
Omdöme utan inbjudan
Logotyp för Austin Macauley Publishers Ltd.

Svar från Austin Macauley Publishers Ltd.

Hi,

Thank you for your wonderful feedback.

We're glad to learn about your experience. We wish you all the best in your future endeavours.

Kind Regards,
Austin Macauley Publishers

Betygsatt 5 av 5 stjärnor

My first novel in English

They are publishing my first ever novel in English. I sent the manuscript last November, they accepted it with enthusiasm and we started a shared journey towards publication. They have been professional and supportive at all different stages.

11 oktober 2024
Omdöme utan inbjudan
Logotyp för Austin Macauley Publishers Ltd.

Svar från Austin Macauley Publishers Ltd.

Hi,

Thank you for your feedback.

We're glad to learn about your review. We wish you all the best in your future endeavours.

Kind Regards,
Austin Macauley Publishers

Betygsatt 1 av 5 stjärnor

I was promised the world and received nothing!

I was promised the world and received nothing! They did not even proof read my book, I had to do all of the editing myself. Throughout the whole process I did not have one specific person to assist me. They did not respond to the messages that I left regarding questions I had. The marketing and publicity department is non-existent. This was a major mistake signing with them. Don't make the same mistake!

8 oktober 2024
Omdöme utan inbjudan
Logotyp för Austin Macauley Publishers Ltd.

Svar från Austin Macauley Publishers Ltd.

Hi Bill,

Thank you for sharing your concerns.

We regret to hear that your experience did not meet your expectations. We take the feedback from our authors seriously and are committed to improving our processes. All of our teams including Production & Marketing are available to respond to any questions you may have. Please let us know which emails were not responded to so we can look in to this. Your comments have been forwarded to the relevant department, and a member of our team will be in touch with you shortly to discuss this further.

Kind regards,
Austin Macauley Publishers

Betygsatt 1 av 5 stjärnor

I had high expectations.

As an author, I had high hopes for the launch and promotion of my work, but I must admit that I feel disappointed by the overall effort put forth by the team. It appears that the book was not given a genuine push to ensure its success, leading me to feel that there was a lack of belief in the potential of my work.

One of my key expectations, as outlined in our contract, was to have media interviews and promotional events that would showcase "Notice Me" to a wider audience. Unfortunately, these opportunities have not materialised. There has been no mention of media engagements, book launches, or signings, which has left me feeling neglected and frustrated. After investing both financially and emotionally into this project, I anticipated more than just the publication of my book.

The absence of communication or updates regarding its progress further exacerbates my concerns. It appears to me that Austin Macauley has, in fact, turned out to be more of a vanity publisher, which I regret falling for.

30 september 2024
Omdöme utan inbjudan
Logotyp för Austin Macauley Publishers Ltd.

Svar från Austin Macauley Publishers Ltd.

Hi Raymond,

Thank you for sharing your concerns.

We understand your disappointment and appreciate your feedback. However, please note that at Austin Macauley Publishers, we develop tailored marketing plans for each title, collaborating closely with distributors, trade press, media, and influencers to enhance visibility and success. Much of this work is on a business-to-business level and may not always be directly visible to our authors. Whilst our contract stipulates that our Marketing department outreach to various contacts, as you can appreciate, we cannot guarantee they will secure coverage of your book as this is down to each specific retailer or journalist.

We apologize if our communication did not meet your expectations. Your feedback is crucial for us to improve our services. We have forwarded your concerns to the relevant department, and a member of our team will be in touch with you shortly to discuss the marketing of your book.

Kind regards,
Austin Macauley Publishers

Betygsatt 5 av 5 stjärnor

They made my dream come true - publish a book

Working with the Austin Macauley publishing house was a great experience.
They read my story and liked it, patiently and professionally helping me realize my dream of publishing a book.

I am very grateful to them for that.

30 juli 2024
Omdöme utan inbjudan
Logotyp för Austin Macauley Publishers Ltd.

Svar från Austin Macauley Publishers Ltd.

Hi,

Thank you for your wonderful feedback.

We're delighted to learn about your experience. We wish you every success with your book and hope it attains the desired success.

Kind Regards,
Austin Macauley Publishers

Betygsatt 1 av 5 stjärnor

Throw your cash down the toilet

You might as well throw your hard earned cash down the toilet. I paid £5k to publish one book, assuming that this company would be promoting the book - how wrong I was! As far as I can see, AM simply put it on Amazon - no promotions, no adverts, nothing! After a year of waiting for sales figures I was finally told that there weren't any apart from my friends and family.
AM is simply a Vanity Publisher and do not get involved in promoting your books so you would be better off self-publishing - in fact you might even do it cheaper.
My advice? Avoid Austin Macauley and go to a real publisher.

18 september 2024
Omdöme utan inbjudan
Logotyp för Austin Macauley Publishers Ltd.

Svar från Austin Macauley Publishers Ltd.

Hi Mike,

Thank you for your feedback, and we're sorry to hear about your experience.

At Austin Macauley Publishers, we strive to support our authors throughout the publishing process, from manuscript submission to post-publication marketing. We understand the importance of visibility and actively work with a network of distributors, trade press, media, and influencers to give our books the best chance of success.

We are not a vanity publisher; we are a hybrid publishing company that offers a variety of publishing models to suit different author needs and investment levels. Our marketing efforts are extensive, and since much of this work is on a business-to-business level, it may not be immediately apparent but is vital in the competitive book market.

We would like the opportunity to address your concerns directly and review the marketing activities related to your book. Please provide us with your pen name or the title of your book so that we can investigate further and update you on the marketing efforts done for your book thus far.

Kind regards,
Austin Macauley Publishers

Betygsatt 5 av 5 stjärnor

It has been a privilige!

All of the team at AM Publishers have been really supportive and they are always on hand if you have any queries or concerns. It has been a pleasure so far to work with them and I would recommend AM Publishers to any writer seeking to actualize their dream.

17 september 2024
Omdöme utan inbjudan
Logotyp för Austin Macauley Publishers Ltd.

Svar från Austin Macauley Publishers Ltd.

Hi,

Thank you for your encouraging feedback.

We're delighted to learn about your experience. We've had an equally pleasing experience working with you. We wish you all the best in your future endeavours.

Kind Regards,
Austin Macauley Publishers

Betygsatt 5 av 5 stjärnor

The instructions was clear

The instructions was clear, the communication was professional and friendly, the feedback did not take too long,

17 september 2024
Omdöme utan inbjudan
Logotyp för Austin Macauley Publishers Ltd.

Svar från Austin Macauley Publishers Ltd.

Hi,

Thank you for your wonderful feedback.

We're delighted to learn about your experience. Wishing you much luck in your future endeavours.

Kind Regards,
Austin Macauley Publishers

Betygsatt 1 av 5 stjärnor

SCAM!

SCAM!! Got my 6 month royalty check and it was for £50!!!! They said I only sold a handful of books!!! And I know this is not the case, because my friends bought over 100 books. Please stay away from them!!!

13 september 2024
Omdöme utan inbjudan
Logotyp för Austin Macauley Publishers Ltd.

Svar från Austin Macauley Publishers Ltd.

Hi,

Thank you for your feedback.

At Austin Macauley Publishers, we take the accuracy of our reporting and financial dealings very seriously. As royalties are reported in specific periods, this may have fallen in the next cycle of royalties.

To help resolve this issue promptly and look in to this matter, please provide us with your pen name or the title of your book, so we can review the sales records, alternatively please reach out to our teams with your concerns so we can look in to this. Our team is dedicated to transparency and will work diligently to verify the sales figures and adjust any discrepancies in your royalties.

We appreciate your patience and look forward to resolving this matter to your satisfaction.

Kind regards,
Austin Macauley Publishers

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