So far, I have dealt with submissions, production, finance and now marketing and ordering at AM. No problems with any department. All very helpful and professional. Due for publication in a few days a... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Save you're money and self publish. I reached out to them after writing a childrens book for the past year. I was really hoping for a traditional contract, rather than a large sum of £4,000 to publish... Se mer
Austin Macauley produced a beautiful book for me. Unfortunately, their contact with authors is quite impersonal. You can’t talk to anyone, because they insist on emailing. And responses are often slow... Se mer
I found Austin Macauley Publishers to be an ethical company in my experience. Sadly, I could not afford the fees to cover the publishing of my book. When I explained my health situation, the owners... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Austin Macauley Publishers is an independent publishing house with offices in the UK, USA and UAE. Since 2006, we have published authors in over 40 countries, with award-winning titles in fiction, non-fiction and children's. Our highly successful partnership publishing model provides underrepresented writers in the community with a bridge into the publishing world, combining the professionalism and reach of traditional publishing with the ease of access and flexibility of self-publishing. Committed to the accessibility of titles, we have long worked in all publishing formats (print, digital and audio), while our international distribution networks establish a connection to readers worldwide.
Kontaktuppgifter
1 Canada Square, E14 5AA, London, Storbritannien
- +44 (0) 207 038 8212
- mail@austinmacauley.com
- austinmacauley.com
3,4
Medel
653 omdömen
Ingen aktuell inbjudningshistorik
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I am happy with my book but given…
I am happy with my book but given instructions was hard work and not fully followed. Especially on the illustration stage. Overall I am happy with their service.
1 september 2024
Omdöme utan inbjudan
Svar från Austin Macauley Publishers Ltd.
Hi,
Thank you for your wonderful feedback.
We're glad to learn about your experience. We wish you all the best in your future endeavours.
Kind Regards,
Austin Macauley Publishers
I have just received my 6 month royalties letter
I have just received my 6 month royalties letter and yet again they have sold NONE. Please be warned, from my experience, they are a total waste of time and money.
2 september 2024
Omdöme utan inbjudan
Svar från Austin Macauley Publishers Ltd.
Hi Beverley,
Thank you for reaching out and sharing your concerns.
We are sorry to hear that your sales have not met expectations. At Austin Macauley Publishers, we strive to support our authors with marketing efforts that include distributing books to a variety of retailers and promoting them through different channels. However, the ultimate sales are influenced by reader interest and market trends, which can vary greatly and are beyond our direct control.
We understand the frustration that comes with this aspect of publishing and are continuously working on enhancing our marketing strategies to better support our authors. Please know that your feedback is important to us, and although your book is no longer published with us, we are here to answer any follow up questions you may have.
Warm regards,
Austin Macauley Publishers
I am a new writer and Austin Macauley…
I am a new writer and Austin Macauley decided my book was good enough for them to print. The process was easy and the help I got was second to none. Now I am to be published, the care and attention I have received again has been brilliant. A great team of professionals. Thanks.
29 augusti 2024
Omdöme utan inbjudan
Svar från Austin Macauley Publishers Ltd.
Hi,
Thank you for your wonderful feedback.
We're delighted to learn about your experience. Wishing you much luck in your future endeavours.
Kind Regards,
Austin Macauley Publishers
Austin Macauley
Austin Macauley, out of the blue, contacted me about publishing my book. They sounded professional but when they demanded $2900 up front, I really looked into them. The initial thing that popped up was SCAM. They were rated as Number 1. I read things like "once an author has signed with them and paid $ the service was horrible." BUYER BEWARE!!!!!
16 augusti 2024
Omdöme utan inbjudan
Svar från Austin Macauley Publishers Ltd.
Hi Steve,
Thank you for sharing your feedback. We want to clarify the process involved with submissions and contracts at Austin Macauley Publishers. As a partnership publisher, once we receive a manuscript, our editorial team carefully reviews it to determine the most suitable publishing route or kindly decline the offer to publish. Based on this evaluation, a tailored contract is proposed, which details all associated costs transparently.
We understand that every author has different expectations when it comes to publishing and our model may not be what you were looking for.
May we take this opportunity to wish you all the very best on your future publishing ventures.
I've had a mixed experience so far
I've had a mixed experience so far.
Pros -
* Accepted manuscript when regular publishing houses may not have
* Allowed total payment to be split into 10 equal payments
* Allowed manuscript to be edited after initial submission which vastly improved the final product
Cons -
* The ask for payment was a surprise - wish they would have been up-front about that - I was naive and did not know about vanity publishing - now I know - best for new authors to go in with eyes open
* Not much editing support - basic mistakes were overlooked even in the last stages - I had to spend hours and hours to edit in detail
* Basic instructions for cover illustration not followed in spite of repeated requests - finally, had to resort to AI image generation to provide detailed guidance (pretty much asked them to copy what AI did, quite brilliantly too I must say) - even then some aspects were missed - finally gave up and went with a 85% meeting of the vision
* Even at last stages such as creating a blurb for the back pages, a basic typo that was staring in the face was made - I caught that and rewrote the blurb
It took a lot of effort on my part to keep this project on track. I suppose I expected more support from the editing and cover illustration teams, andthis should not be the expectation for anyone engaging with such a vendor.
I'm still waiting to see how the rest of the process goes and will update if the end justifies the means!
Either way, I'm excited that this passion project is getting to fruition!
14 augusti 2024
Omdöme utan inbjudan
Svar från Austin Macauley Publishers Ltd.
Hi Shubho,
Thank you for taking the time to share your experience and feedback with us. We're glad to hear about the positive aspects of your journey with Austin Macauley Publishers, such as the flexibility in payment and the improvement of your manuscript through our editing process.
We strive to maintain clear communication with our authors from the outset. We always aim to improve our processes and appreciate your candid feedback, which is crucial for us.
If there are ongoing aspects of the publication process that you're waiting on, please contact us directly with your pen name and book title so we can ensure everything is progressing to your satisfaction. We are committed to making sure your project meets your expectations and that your overall experience with us justifies your passion and hard work.
Best regards,
Austin Macauley Publishers
Austin Macauley, good time management
Austin Macauley has managed the timeline of my publication superbly. The production team has made suggestions for improvements and has listened to my requests for change. Their responses to my questions have generally been prompt and accommodating.
I am very pleased with the results and especially the book cover, which required several iterations.
14 augusti 2024
Omdöme utan inbjudan
Svar från Austin Macauley Publishers Ltd.
Hi,
Thank you for your feedback.
We're glad to learn about your review. We wish you all the best in your future endeavours.
Kind Regards,
Austin Macauley Publishers
Hybrid publishing with Austin Macauley
I am in a hybrid publishing contract with Austin Macauley for my children’s book. That meant I paid £2,500 which apparently was one third of the total cost. I would just advise potential authors to be as informed as possible of royalty amounts. You may not realise that 25% of the net sales price roughly equates to £1 per book (with a retail book price of £8.99)
Also their policy is not to pay authors royalties under the sum of £50. Royalty statements are issued 6 monthly. I only had a small amount due to me and wasn’t happy to have to wait until it reached £50. If it doesn’t reach £50 then you have to wait until the book is discontinued before you receive it. I did contact the Chief Exec and they did then pay my royalty amount which I was grateful for.
30 april 2024
Omdöme utan inbjudan
Svar från Austin Macauley Publishers Ltd.
Hi,
Thank you for sharing your experience. We aim to be transparent about our royalty structure and payment thresholds, and we understand that the nuances of these agreements can sometimes be surprising.
We are pleased to hear that you were satisfied with the resolution once your royalties reached the threshold, and we are grateful for your patience with the process. We continually strive to improve our communication and support for our authors, ensuring that all aspects of our agreements are clear and comprehensively understood from the outset.
If you have any further questions or need additional information, please feel free to reach out to our team.
Kind regards,
Austin Macauley Publishers
Publishing with Austin Macauley
Communication and collaboration has been very good from the time of my agreement to accept publication with Austin Macauley. I had certain expectations when it came to quality of response and progress towards a publication date, and these have certainly been met. My publication date is now just one month away and I look forward to the marketing process going forward.
My supply of books arrived shortly after publication date and I was very impressed with the quality of production. The difficult part is waiting a full nine months before actual sales stats are available but I understand the issues in that regard. The time is being used to produce another book - just in case it's required!
13 augusti 2024
Omdöme utan inbjudan
Svar från Austin Macauley Publishers Ltd.
Hi,
Thank you for your wonderful feedback.
We're delighted to learn about your experience. We wish you every success with your book and hope it attains the desired success.
Kind Regards,
Austin Macauley Publishers
Austin Macauley Publishers are one hundred percent perfect!!!
Austin Macauley Publishers are absolutely brilliant.
If you are looking for a Publishing Company then do not go any further than The Austin Macauley London Publishing Company.
They have brought my manuscript to life and created an incredibly beautiful book - my book: The Adventures of Rupert and The Red Spectacles. It is delightfully colourful which shows you that everyone at the company follows instructions to detail. So, do not hesitate for one minute, send your manuscript to Austin Macauley, today! By Kerry Dinté
12 augusti 2024
Omdöme utan inbjudan
Svar från Austin Macauley Publishers Ltd.
Hi,
Thank you for your wonderful feedback and recommendation.
We're delighted to learn about your experience. We wish you every success with your book and hope it attains the desired success.
Kind Regards,
Austin Macauley Publishers
As a first time author I had no clue…
As a first time author I had no clue where to begin. Austin mc Cauley took me through the process with ease. They did the edits , the cover , the marketing and kept me in the loop at all times. I had complete autonomy.
There are payment plans to suit every budget and I’m so pleased with the final result.
9 augusti 2024
Omdöme utan inbjudan
Svar från Austin Macauley Publishers Ltd.
Hi,
Thank you for your wonderful feedback.
We're delighted to learn about your experience. Wishing you much luck in your future endeavours.
Kind Regards,
Austin Macauley Publishers
What’s in a name?
In spite of all their protestations to the contrary, Austin Mcauley is still what used to be referred to as a ‘vanity publisher’ - although they are now marketing themselves as a ‘hybrid publisher’. It’s the same difference. Either way, you pay THEM to publish your book. If you are tempted to sign a contract with them, make sure you read it carefully and fully understand what you’re signing. Also, be prepared for considerable delays before your book actually sees the light of day. Once you’ve signed a contract and handed over your money, there is no urgency to do anything further on their part. UPDATE The reply from Austin Macauley is a typical cut-and-paste response, both patronising and deflective. To get an insider’s view, take a look at Glassdoor. It’s a community hub/forum, where former and current employees of Austin Macauley can relate their experiences of working there. Common themes are ‘deceptive practices’ and ‘intense pressure’ to meet sales targets.
17 april 2024
Omdöme utan inbjudan
Svar från Austin Macauley Publishers Ltd.
Hi Jennifer,
Thank you for sharing your perspective.
At Austin Macauley Publishers, we operate as a hybrid publisher, which blends traditional and self-publishing elements. We understand the importance of transparency and encourage all our authors to thoroughly review their contracts to fully grasp the terms and conditions of our partnership.
The publishing process can indeed be lengthy, particularly as it often involves extensive collaboration between the author and our team. This process is designed to ensure the highest quality of work is achieved and may involve multiple rounds of edits and adjustments, depending on the feedback and specific needs of each publication.
We are committed to continuous communication and support throughout this process. While it can take time, each step is vital to ensuring that the final product meets both the author's and the publisher’s standards.
Please reach out to our marketing department so we can discuss your review and concerns. We appreciate your patience and understanding as we navigate these steps, and we are always striving to enhance our processes to better serve our authors.
Warm regards,
Austin Macauley Publishers
THE LAND OF NO FOOD! has been a long journey, listen, communicate, research and ENJOY the trip, it'll be worth it!
Producing a book was never going to be a quick process and that's what any budding author needs to remember.
Austin Macauley has been extremely supportive through my publishing journey, they've guided me through every step, listened to my concerns, made every requested amendment in a timely, professional manner and have always checked to make sure I have completely, 100% been happy before proceeding.
With just weeks before my children's book - THE LAND OF NO FOOD! goes on sale, they are now supporting me through the publicity process - they want you to succeed just as much as you do.
Remember, you are in a partnership with the publisher and need to put in just as much effort as they do, they do their job and you must do yours! Be patient, tell them what you want, read and re-read everything before you sign anything off, if a mistake is made, it's down to you. Remember, Austin Macauley is a business, but they are in the business to help you thrive as an author.
8 augusti 2024
Omdöme utan inbjudan
Svar från Austin Macauley Publishers Ltd.
Hi,
Thank you for your wonderful review.
We're glad to learn about your experience. We're proud to have been a part of your journey, and we wish you every success with your book. If you have any further queries, please don't hesitate to contact our marketing team, and we'll be more than happy to assist you.
Kind Regards,
Austin Macauley Publishers
New author speaks
Professional, friendly , helpful and non judgmental Austin Macauley made the process of publishing a book a very enjoyable and educational process.
7 augusti 2024
Omdöme utan inbjudan
Svar från Austin Macauley Publishers Ltd.
Hi,
Thank you for your wonderful feedback.
We're delighted to learn about your experience. We wish you every success with your book and hope it attains the desired success.
Kind Regards,
Austin Macauley Publishers
Highly recommend
As a first time author I couldn’t be happier with the service I received. Austin Macauley have walked me through every step and promptly answered my questions along the way. Would highly recommend them.
7 augusti 2024
Omdöme utan inbjudan
Svar från Austin Macauley Publishers Ltd.
Hi,
Thank you for your wonderful feedback.
We're glad to learn about your experience. We wish you all the best in your future endeavours.
Kind Regards,
Austin Macauley Publishers
This was a great support model for me…
This was a great support model for me as a first time author. I have been kept abreast of all steps in this route to being published. I value the help given to me when I needed it. The only niggle I have is the ," somewhat cold" approach by the departments involved. Recommended Gallery of employees as it would have enhanced the experience for me.
7 augusti 2024
Omdöme utan inbjudan
Svar från Austin Macauley Publishers Ltd.
Hi,
Thank you for your feedback and for recommending us.
We’re delighted to hear that you felt supported throughout your publishing journey. Your suggestion about enhancing the personal touch with a "gallery of employees" is insightful, and we’ll certainly consider it to improve the experience for our authors. We appreciate your valuable input and wish you continued success!
Warm Regards,
Austin Macauley Publishers
AM just a paid publisher
AM just a paid publisher. They don’t have a traditional contract. They only have share contracts where authors pay. Hybrid publish are just a gimmick to deceive people.
1 augusti 2024
Omdöme utan inbjudan
Svar från Austin Macauley Publishers Ltd.
Hi,
Thank you for sharing your thoughts.
We want to clarify that Austin Macauley Publishers is a hybrid publisher, which allows us to offer a variety of publishing models. This model includes both traditional and co-operative publishing options, tailored to suit the different needs and resources of our authors.
Our contracts are carefully structured to be transparent and fair, providing all the necessary details upfront. We believe hybrid publishing gives more authors the opportunity to see their work published and marketed. Our goal is to make publishing accessible while supporting authors with the professional resources they need to succeed.
We're committed to providing clear and honest information about our publishing model and ensuring our authors have a good understanding of our processes. If you have any further questions or need more detailed information, we encourage you to contact us directly.
Warm regards,
Austin Macauley Publishers
I Would Recommend This Publisher.
I have absolutely no complaints about this company at all, they are professional and efficient. Emails are all answered extremely promptly, the editors, marketing and IT couldn’t be more helpful. They are transparent and honest, and the contract is crystal clear with every tiny detail covered. I would recommend.
31 juli 2024
Omdöme utan inbjudan
Svar från Austin Macauley Publishers Ltd.
Hi,
Thank you for your wonderful review.
We're glad to learn about your experience. We wish you all the best with your book and hope it attains the desired success. Feel free to get in touch with our marketing team should you have any queries.
Kind Regards,
Austin Macauley Publishers
AM are professional, responsive and friendly.
I have had nothing but courteous, professional and super-responsive communications from AM throughout my publishing journey with them. Everyone I have dealt with has been friendly and helpful.
26 juli 2024
Omdöme utan inbjudan
Svar från Austin Macauley Publishers Ltd.
Hi,
Thank you for your encouraging feedback.
We're delighted to learn about your experience. We've had an equally pleasing experience working with you. We wish you all the best in your future endeavours.
Kind Regards,
Austin Macauley Publishers
First time novel being published
Its hard to say what made it great. What I can tell you is that Austin Macauley have been there every step of the way, and open and accountable and honest in their dealings. They have not created any grand expectations but they have explained to me every step of the way what actually happens. If you are prepared to work with AM in a project manner then this is the company for you.
19 juli 2024
Omdöme utan inbjudan
Svar från Austin Macauley Publishers Ltd.
Hi,
Thank you for your wonderful feedback.
We're delighted to learn about your experience. Wishing you much luck in your future endeavours.
Kind Regards,
Austin Macauley Publishers
I m a four book published author and…
I m a four book published author and don't need anyone to charge me to publish me book. A rip off!! Don't send them any money. If you want to be published by a real company who is not a vanity company, go elsewhere.
29 juni 2024
Omdöme utan inbjudan
Svar från Austin Macauley Publishers Ltd.
Hi Karen,
Thank you for sharing your perspective, and congratulations on your success as a four-book published author. At Austin Macauley Publishers, we respect the different paths authors choose to bring their work to the public.
We offer hybrid publishing options, which include both traditional and contributory contracts, depending on the manuscript and market viability. This model enables us to support a diverse range of authors, many of whom may not have the opportunity to publish traditionally. Our aim is to provide choices that accommodate the goals and circumstances of various authors.
We understand that every author's needs and preferences are different and urge authors to choose the best option that fits with their requirements.
As we are unable to locate you on our systems, we have requested further information through Trustpilot.
Best regards,
Austin Macauley Publishers
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