Austen & Blake - Glasgow Omdömen 160

TrustScore 5 av 5

4,9

Argyll Arcade 52, G2 8BH Glasgow, Scotland, GB


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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Jodie & Bette in the Glasgow store have given us great customer experience & satisfaction during our choice of choosing a new engagement ring. The help & support has been brilliant since our 1st appoi... Se mer

Betygsatt 5 av 5 stjärnor

Met with Jodie who was very knowledgeable, patient and amenable to my requests. She demystified many preconceived notions and helped simplify this experience for me. I enjoyed our chat and I learnt so... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

What a great experience we had choosing my engagement ring. The store is beautiful and all the staff were so welcoming and friendly. We were kept informed all the way through our selection process to... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Popped into Argyll Arcade branch last week and had the pleasure of dealing with Jodie. She patiently listened to my thoughts and guided me through several options. She was extremely knowledgeable and... Se mer


Företagsinformation

  1. Smyckesbutik
  2. Butik för modeaccessoarer
  3. Juvelerare
  4. Smyckesdesigner
  5. Smyckestillverkare

Skrivet av företaget

Find Us You can find our Glasgow branch in the heart of the Argyll Arcade. Widely regarded as the diamond jewellery centre of the North, the covered shopping street, situated in the centre of Glasgow’s shopping metropolis on Buchanan Street, plays host to our intimate store. The shopping haven has been a part of Glasgow’s history since the early 19th century and is the most famous destination for diamond engagement rings across the entire country. Visit our shop where our experts are at hand in a no-pressure environment, offering customisable designs and personalised service, allowing you to find or create the design of your dreams.


Kontaktuppgifter

  • Argyll Arcade 52, G2 8BH, Glasgow, Scotland, Storbritannien

  • 0141 413 9197

4,9

Utmärkt

TrustScore 5 av 5

160 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 84 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Fantastic knowledgeable and friendly staff

Sophie at the Glasgow branch was very welcoming and friendly. She was very helpful and knowledgeable and chatty. I had already decided on all the details regarding the diamond I was looking for but not the setting. Sophie provided many different settings for me to try which helped make my decision easier. Thus is my 2nd purchase from A&B and I would recommend this company without any hesitation. Thank you Sophie for all your help.

24 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

New engagement ring

Jodie & Bette in the Glasgow store have given us great customer experience & satisfaction during our choice of choosing a new engagement ring. The help & support has been brilliant since our 1st appointment where they make you feel so important in store during the consultation. I would fully recommend family & freinds to use Austin & Blake in the future. Jamie & Tracey

19 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Professional and elegant…

Met with Jodie who was very knowledgeable, patient and amenable to my requests. She demystified many preconceived notions and helped simplify this experience for me. I enjoyed our chat and I learnt so much. The ring I got was well received and this was primarily due to her guidance and direction. Recommend.

9 april 2026
Omdöme utan inbjudan
Logotyp för Austen & Blake - Glasgow

Svar från Austen & Blake - Glasgow

Dear Mike,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Glasgow team, especially Jodie!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,



Austen & Blake Customer Service

Betygsatt 5 av 5 stjärnor

Amazing service

What a great experience we had choosing my engagement ring. The store is beautiful and all the staff were so welcoming and friendly. We were kept informed all the way through our selection process to ordering, the ring being crafted and then delivery. I would highly recommend Austen and Blake! I can’t wait to go back for our wedding bands.

17 mars 2026
Logotyp för Austen & Blake - Glasgow

Svar från Austen & Blake - Glasgow

Dear Gemma,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Glasgow team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,



Austen & Blake Customer Service

Betygsatt 5 av 5 stjärnor

Personable and efficient

Jack was extremely helpful when we were choosing our rings.

24 januari 2026
Logotyp för Austen & Blake - Glasgow

Svar från Austen & Blake - Glasgow

Dear Phil,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Glasgow team, especially Jack!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,



Austen & Blake Customer Service

Betygsatt 5 av 5 stjärnor

Great Service

Great service from start to finish. Jodie & Suzann were great.

13 mars 2026
Omdöme utan inbjudan
Logotyp för Austen & Blake - Glasgow

Svar från Austen & Blake - Glasgow

Dear Ross,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Glasgow team, especially Jodie & Suzann!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,



Austen & Blake Customer Service

Betygsatt 5 av 5 stjärnor

Diamond ring

We received a brilliant level of service from the Austen Blake team in Glasgow
Friendly & Helpful

19 februari 2026
Logotyp för Austen & Blake - Glasgow

Svar från Austen & Blake - Glasgow

Dear George,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Glasgow team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,



Austen & Blake Customer Service

Betygsatt 5 av 5 stjärnor

Simply Sparkling

I thoroughly enjoyed my recent consultation with Jodie, a knowledgeable, professional and engaging member of the team. With my thoughts and Jodie’s product knowledge, we quickly had a modest range of rings for me to view and I found exactly what I was looking for. Thank you, Jodie!

28 januari 2026
Omdöme utan inbjudan
Logotyp för Austen & Blake - Glasgow

Svar från Austen & Blake - Glasgow

Dear Valued Customer,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Glasgow team, especially Jodie!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,



Austen & Blake Customer Service

Betygsatt 5 av 5 stjärnor

Wonderful from start to finish!

Austen & Blake have been wonderful from start to finish with helping me decide on my wedding ring. The customisation service is excellent and Jodie at the Glasgow branch was so understanding and informative in helping me distill my ideas down into something more perfect and personal than I could have imagined! Absolutely delighted with the design rendered by the team, thank you thank you thank you!

12 februari 2026
Omdöme utan inbjudan
Logotyp för Austen & Blake - Glasgow

Svar från Austen & Blake - Glasgow

Dear Melissa,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Glasgow team, especially Jodie!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,



Austen & Blake Customer Service

Betygsatt 5 av 5 stjärnor

Jack was excellent

Jack was excellent - give him a raise

22 januari 2026
Logotyp för Austen & Blake - Glasgow

Svar från Austen & Blake - Glasgow

Dear Valued Customer,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Glasgow team, especially Jack!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,



Austen & Blake Customer Service

Betygsatt 5 av 5 stjärnor

Engagement ring purchase

I bought an engagement ring from the store in Glasgow. Customer service was excellent. I was able to finalise my order without repeat visits and was able to sort mostly everything via WhatsApp, Jack made the whole experience very easy! Ring is high quality (enough so she said yes!).

1 oktober 2025
Logotyp för Austen & Blake - Glasgow

Svar från Austen & Blake - Glasgow

Dear Aidan,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Glasgow team, especially Jack!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,



Austen & Blake Customer Service

Betygsatt 5 av 5 stjärnor

Absolutely amazing service

Absolutely amazing service! Made picking our wedding band much easier

25 december 2025
Logotyp för Austen & Blake - Glasgow

Svar från Austen & Blake - Glasgow

Dear Jo,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Glasgow team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.


Kindest regards,


Austen & Blake Customer Service

Betygsatt 5 av 5 stjärnor

100% recommend

100% recommend. Very helpful and experienced to guide you on choosing the perfect ring. Sophie from Austen & Blake glasgow was extremely helpful and kind

19 december 2025
Betygsatt 5 av 5 stjärnor

Brilliant experience

Very attentive and knowledgeable staff. Took time to fully explain and answer any queries. Communication in between appointments was excellent.

14 november 2025
Betygsatt 5 av 5 stjärnor

Great sales team, helpful, friendly and very knowledgeable

Jodie was very helpful, friendly and knowledgeable as she assisted us to make the right decision on clarity/colour on a pair of diamond earrings for our daughter. We were fortunate that there was still a sale on from Black Friday, therefore getting a great deal on our purchase. We were very happy with the earrings and appreciate all the advice and friendly service we received from Jodie. A thank you too to Sophie who helped with our enquiries also. I’m sure we will shop here again in the future and would certainly recommend Austen & Blake to friends and family. Merry Christmas & a Happy New Year to all. 🎅🏻🎄

15 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thank you Jodie!

Had a lovely visit to get our wedding rings after getting my engagement ring. We saw Jodie this time, she was fabulous, really made it all exciting and fussed over us,even gave us honeymoon advice. Was so pleased to get a deal they have online. Thanks Jodie x

15 november 2025
Omdöme utan inbjudan

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