Great prompt service from Aurus Australia and a very easy process to order car parts online and at very competitive prices too. Thankyou.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Web site was good. Price was good. Delivery was good. 2 sets of windscreen wipers bought. Suppled were different sizes to those stated on web site and order and on original cars. They only just fit... Se mer
Företaget har svarat
Required spare part for my car. Aurus was the only place I could locate it and buy it. Placing the order was simple on their secure website and so was payment, as it confirmed payment quickly. Recei... Se mer
Företaget har svarat
Great service, Fast transaction... Happy to help when and contacted Aus Post for me after my parcel went Via Western Australia... Chased it up quck smart thank you!!!
Företagsinformation
- Bildelar
- Biltillbehörsåterförsäljare
- Tillverkare av bildelar
- Bildelsmarknad
- Biltillbehör
- Butik med biltillbehör
Skrivet av företaget
AURUS Australia is your trusted online auto parts store, offering high-quality car parts and wiper blades with fast and free delivery across Australia. Our Sydney-based warehouse ensures quick order processing and nationwide shipping. We specialize in OEM and aftermarket auto parts, providing a perfect fit for your vehicle. Whether you're looking for wiper blades, sensors, car keys, or electric or engine components, we offer a wide range of products at competitive prices. Our easy-to-use online store makes finding and ordering the right car parts simple and hassle-free. With secure payments, reliable customer support, and speedy dispatch, we guarantee a smooth shopping experience. No matter where you are in Australia, we deliver fast so you can get your car back on the road.
Kontaktuppgifter
169 Port Hacking Rd, 2228, Miranda, Australien
- ace@aurus.com.au
- aurus.com.au
4,6
Utmärkt
193 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från AURUS Australia
Dear Michael, Thank you for your feedback, we strive to find the best delivery methods for you and will work to improve them.
Best regards, AURUS Australia team
Svar från AURUS Australia
Dear Frank, Thank you for your positive feedback, We are always glad to see you in our online auto parts store
Best regards, AURUS Australia team
Very quick delivery 👍
18 februari 2024
Svar från AURUS Australia
Dear Tracie, Thank you for your positive feedback, We are always glad to see you in our online auto parts store
Best regards, AURUS Australia team
Svar från AURUS Australia
Dear Jeff, Thank you for your positive feedback, We are always glad to see you in our online auto parts store
Best regards, AURUS Australia team
great overall service
23 februari 2024
Svar från AURUS Australia
Dear Zane, Thank you for your positive feedback, We are always glad to see you in our online auto parts store
Best regards, AURUS Australia team
Svar från AURUS Australia
Dear Michael, Thank you for your positive feedback, We are always glad to see you in our online auto parts store
Best regards, AURUS Australia team
Delivery was within the expected time.
8 februari 2024
Svar från AURUS Australia
Dear Joe, Thank you for your positive feedback, We are always glad to see you in our online auto parts store
Best regards, AURUS Australia team
Svar från AURUS Australia
Dear Glen, Thank you for your positive feedback, We are always glad to see you in our online auto parts store
Best regards, AURUS Australia team
Fast shipping and easy to use website👍
6 februari 2024
Svar från AURUS Australia
Dear Sam, Thank you for your positive feedback, We are always glad to see you in our online auto parts store
Best regards, AURUS Australia team
Very easy to make a secure purchase and…
Very easy to make a secure purchase and the communication throughout the transaction was great. Product was packaged well and arrived in new condition.
1 februari 2024
Svar från AURUS Australia
Thank you so much, Michael!
We're thrilled to hear that your purchasing experience was smooth and secure. We always strive to provide excellent communication and ensure your satisfaction.
Best regards, AURUS Australia team
Svar från AURUS Australia
Thank you for your feedback, Wayne! We're glad to hear that the parts met your expectations and were delivered promptly. Thanks for choosing our auto parts store, and we look forward to future collaboration!
Best regards, AURUS Australia team
Svar från AURUS Australia
Hello, thank you for your positive feedback, we are glad that you are satisfied with your purchase.
Best regards, AURUS Australia team
Very good quality product
Very good quality product, value for money, very communication
23 januari 2024
Svar från AURUS Australia
Thank you, Gareth, for your review! We're glad you found our product to be of good quality and value for money. We strive to maintain excellent communication with our customers and appreciate your feedback. Thanks for choosing our auto parts store, and we look forward to future collaboration!
Best regards, AURUS Australia team
Good washer pump
The washer pump fitted with slight modification.
Part was not expensive.
18 januari 2024
Svar från AURUS Australia
Dear Andrew, Thank you for your positive feedback, We are always glad to see you in our online auto parts store
Best regards, AURUS Australia team
Svar från AURUS Australia
Thank you for your feedback, We are very pleased that the spare part purchased from us fits your car perfectly. We are always glad to see you in our online auto parts store.
Best regards, AURUS Australia team
Svar från AURUS Australia
Dear Trevor,
Thank you for your feedback, we are glad that your products were dispatched quickly. We are always glad to see you in our online auto parts store.
Best regards, AURUS Australia team
Incorrectly advertised part, resolved in the end.
I purchased a new air filter for my Mitsubishi Magna and the advertised product clearly stated it suited my vehicle type and year of manufacturer. Unfortunately when the mechanic tried to fit this product I was informed it was incorrect. I have since left Aurus two e-mails requesting a follow up to see what we can do about this yet over a week later no-one has bothered to even respond.
EDIT: After over a week, Aurus did get in contact with me. They acknowledged the wording of the description did in fact need to be changed and are working on this. To their credit they did refund the money once I returned the unused component.
13 januari 2024
Svar från AURUS Australia
Good afternoon Andrew,
We sincerely apologize for the inconvenience you've experienced with the auto part's incompatibility with your car. Our team members tried to contact you but had no success. Please kindly get in touch via email: ace@aurus.com.au.
We are continuously working to update our information by adding additional characteristics for each car.
We understand that the delay in our email response, which was influenced by holidays and increased support team workload, may have added to your frustration. We sincerely apologize for any inconvenience caused.
We aim to change your perception of us, and we appreciate your feedback. We assure you that we are taking steps to improve the quality of our services to ensure your satisfaction in the future.
We hope that we have at least somehow changed your experience with us. Thank you for your understanding!
Best regards, AURUS Australia team
My purchase item arrived early than i…
My purchase item arrived early than i expected.
11 januari 2024
Svar från AURUS Australia
Dear Fernando Jr. Desder,
Thank you for your feedback, we are glad that your order arrived earlier than you expected. We are always glad to see you in our online auto parts store.
Best regards, Aurus team
Excellent service
28 december 2023
Svar från AURUS Australia
Dear Peter, thank you for your feedback, we are pleased to provide our customers with the highest quality services and always welcome you to our online auto parts store, Yours sincerely, AURUS Australia Team.
Ease of correct vehicle item selection
Ease of correct vehicle item selection. Prompt delivery
16 december 2023
Svar från AURUS Australia
Dear David, Thank you for your positive review, we're thrilled to hear that. We always look forward to having you back at our auto parts and wiper blades online store. Best regards, Team AURUS Australia.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
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