The company from the team on the phone to the people visiting your home to the contractor from start to finish amazing and has put my faith back into what a company should be like 100% recommend .. Th... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
What an amazing team who kindly fitted a new boiler for my grandmother. Absolutely exceptional service from all at Auraretrofit from start to finish. If I could give more 🌟 Stars I would. Thanks... Se mer
Företaget har svarat
Excellent service from start to finish! We recently had solar panels and electric fans installed to improve air circulation in our home. The team were professional, punctual, polite and efficient thro... Se mer
Företaget har svarat
Customer service is terrible. We recently moved into our new home and were told we needed to continue the care plan the previous owner had with Aura Retrofit, Aura retrofit confirmed with the prev... Se mer
Företagsinformation
- Uppvärmningstjänster
- också i
- Gasinstallation
- Leverantör av solenergiutrustning
- Leverantör av värmesystem
- Rörmokare
- Solenergientreprenör
Skrivet av företaget
Award-winning home heating and energy solutions, including boilers, air source heat pumps, solar PV, battery storage, insulation and retrofit services, with access to government-backed funding. Efficient Heating and Energy Solutions for Your Home! Established in 2005, and fully accredited, we provide Award-Winning Home Heating and Energy Solutions across the UK's South Central Region, including Dorset, Hampshire, Sussex, Surrey, Berkshire, Buckinghamshire and Hertfordshire. Looking for a reliable heating system, renewable energy and solar solutions, or better home insulation? We provide access to government funding and high-quality installations to make your home more energy-efficient and cost-effective to help lower your energy bills, reduce your carbon footprint and keep you warmer at home.
Kontaktuppgifter
Bridgwater House, Unit 2 Hayward Business Centre, New Lane,, PO9 2NL, Havant, Storbritannien
- 02392 252 171
- hello@auraretrofit.co.uk
- auraheating.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 20 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Within an hour of getting the ho ahead…
Within an hour of getting the ho ahead from the provider I was already booked in. There was an issue with the stopcock so had to be rescheduled as the Water Company needed to turn it off at main on the street. It was fitted in one morning the following week. Nice man. Very thorough. Great job. I was cosy straight away. Prior to this I was living in the dark ages with no hot water or heat in winter. Great job guys!!

Svar från Aura Retrofit
Technician arrived on time
Technician arrived on time. He was friendly and professional and knew his stuff.,

Svar från Aura Retrofit
My boiler replaced by engineer Gary
My boiler replaced by engineer Gary, and I am extremely pleased with the service. Gary was friendly but also efficient in completing the work. He ensured area was clean and tidy after the installation was finished to be excellent.

Svar från Aura Retrofit
Thank you
The last few months I have had a nightmare with my boiler eventually loosing all heating and hot water. Aura heating was fabulous they done their assessment and fitted my boiler within 3 days I could not praise them enough of how quick and efficient they are. Gary fitted our new boiler and he was brilliant he was polite and respected my property, he also cleaned up all the mess and left the area spotless. Thank you so much Aura heating for sorting this out for us and giving us back the luxury of heating and hot water.

Svar från Aura Retrofit
Polite and friendly engineer
For the last three years, I went through a hell of a nightmare, my old boiler was Breakdown every time in the middle of the cold and winter. It was a tough time for me and my family. after I found Aura they got in touch and arranged for it new boiler to be installed so finally getting over my nightmare. I’m so pleased everything went very smoothly. The engineer who sold the Boiler his name is Gary Steel, was such a wonderful person respectful left the property clean and tidy and did his job professionally. can't thank you enough 🙏

Svar från Aura Retrofit
Excellent Service Provider
A very friendly company to deal with. Excellent service. Good customer care.
No problems whatsoever with this company.

Svar från Aura Retrofit
Thank you for putting it all right.
Thank you for putting it all right.

Svar från Aura Retrofit
Excellent Service.
Very professional throughout. Gary the installer was great and nothing was to much trouble. Clean and tidy from start to finish.

Svar från Aura Retrofit
Efficient and Friendly Service
A very efficient and friendly service from start to finish. Thank you. Any obstacles with the installation were rectified without issue. Highly recommended....

Svar från Aura Retrofit
Friendly service efficient gas fitter
Friendly service efficient gas fitter. Very happy now I've got heating again

Svar från Aura Retrofit
Thank you Aura Heating…
Firstly I would like to thank Aura Heating for putting me forward for solar panels. I asked if someone could come to speak to me about the panels as I had heard lots of different things about solar panels. The man came and was really helpful, and once I had agreed to have the panels everything was done and dusted in just over a week. The people that installed everything were so polite, friendly and were really tidy workers, they worked really hard all day. I am truly pleased with the result
First class company.
Nothing was too much trouble & I found everyone professional & yet very friendly. If I had any questions, they would be answered clearly, precisely & in a friendly manner.
First class. I'm not very sure what date my Boiler was installed.

Svar från Aura Retrofit
A Heartfelt Thank You for Outstanding…
A Heartfelt Thank You for Outstanding Service
I wanted to extend my deepest gratitude for the exceptional service provided by your team in fitting our new boiler. From start to finish, the process was hassle-free and efficient, making what could have been a stressful experience remarkably smooth.
Your team's professionalism, expertise, and attention to detail were evident throughout the installation process. Not only did you deliver on time, but the quality of workmanship surpassed our expectations.
Having a reliable boiler is essential, especially during the colder months, and thanks to your efforts, we now have peace of mind knowing that our heating system is in top-notch condition.
Thank you once again for your outstanding service. We will certainly be recommending your company to family and friends in need of similar services.

Svar från Aura Retrofit
Professional
Professional, punctual and polite. Thankyou for the work fitting my new boiler.

Svar från Aura Retrofit
Really happy with the work carried out…
Really happy with the work carried out installing a fab new boiler. New thermostats fitted to the radiators and even the leak on my kitchen tap (which I’ve had for 8 years!) has stopped now! Really nice people to deal with too. Thank you!

Svar från Aura Retrofit
A great company to deal with
The team had an engineer visit within 24 hrs of my contacting them.
The engineer was friendly, professional and thorough. He explained everything he was doing.
I am very impressed with the service I received.

Svar från Aura Retrofit
Problems but they fixed them quickly
Great at first but the installation of our air source heat pump left some pretty significant damage to our flooring and the head office wasn't very good at responding to emails, fortunately the installer was on it and once he caught wind he made sure it was sorted, they sent out someone to repair the flooring after a couple of weeks and it's barely noticeable now.

Svar från Aura Retrofit
Aura heating and Gary was great
I was very pleased with aura heating. Gary the boiler fitter who arrived was very professional and always willing to help in anything we wanted to know. He explained thoroughly so we understood. After his work he left everything spotless. So would I recommend aura heating “definitely” I would.
Thank you aura heating and thank you Gary.

Svar från Aura Retrofit
Quick and simple no drama boiler…
Quick and simple no drama boiler replacement. My 15 year old boiler needed replacement and Aura delivered parts on Friday, replaced the boiler on Saturday. Also replaced the original controller a few days later. Comms were excellent at every stage. Thanks for a great service. Greg

Svar från Aura Retrofit
What can I say but I have experienced a…
What can I say but I have experienced a service par excellence, which is a rare find post COVID. From start to finish these guys ticked the boxes. Communication was bang on point throughout, and although a unforseen problem occured during the install, the engineer/ tech was quick to call HQ and remedy it without fuss. Get these guys in if you want a trouble free experience.

Svar från Aura Retrofit
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







