Aura Retrofit Omdömen 

891
•
TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The company from the team on the phone to the people visiting your home to the contractor from start to finish amazing and has put my faith back into what a company should be like 100% recommend .. Th... Se mer

Betygsatt 5 av 5 stjärnor

What an amazing team who kindly fitted a new boiler for my grandmother. Absolutely exceptional service from all at Auraretrofit from start to finish. If I could give more 🌟 Stars I would. Thanks... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Excellent service from start to finish! We recently had solar panels and electric fans installed to improve air circulation in our home. The team were professional, punctual, polite and efficient thro... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Customer service is terrible. We recently moved into our new home and were told we needed to continue the care plan the previous owner had with Aura Retrofit, Aura retrofit confirmed with the prev... Se mer

Företagsinformation

  1. Uppvärmningstjänster
  2. också i
  3. Gasinstallation
  4. Leverantör av solenergiutrustning
  5. Leverantör av värmesystem
  6. Rörmokare
  7. Solenergientreprenör

Skrivet av företaget

Award-winning home heating and energy solutions, including boilers, air source heat pumps, solar PV, battery storage, insulation and retrofit services, with access to government-backed funding. Efficient Heating and Energy Solutions for Your Home! Established in 2005, and fully accredited, we provide Award-Winning Home Heating and Energy Solutions across the UK's South Central Region, including Dorset, Hampshire, Sussex, Surrey, Berkshire, Buckinghamshire and Hertfordshire. Looking for a reliable heating system, renewable energy and solar solutions, or better home insulation? We provide access to government funding and high-quality installations to make your home more energy-efficient and cost-effective to help lower your energy bills, reduce your carbon footprint and keep you warmer at home.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

891 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 20 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(891)

26 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Alan Sutherland arrived on time

Alan Sutherland arrived on time. Did a great service including checking that the outside flu was still in the correct position. Service took 45 minutes. Great job, thank you Alan.

18 juli 2024
Omdöme utan inbjudan
Logotyp för Aura Retrofit

Svar från Aura Retrofit

We are so glad to hear you had a wonderful experience with Alan. Thank you for the review :)

Betygsatt 5 av 5 stjärnor

Annual boiler service

Annual boiler service, Alan the Aura engineer was punctual, professional and simply a nice guy. Would definitely recommend.

17 juli 2024
Omdöme utan inbjudan
Logotyp för Aura Retrofit

Svar från Aura Retrofit

I will be sure to pass on your great feedback to Alan, Thank you!

Betygsatt 5 av 5 stjärnor

More than a Satisfied Customer …

When we had a new boiler fitted a few years ago by Aura Heating we also set up a service contract with them, this covered the boiler for breakdowns and the cost of the yearly service.
As usual we received a call a couple of weeks before the service was due to arrange a suitable date.
Aura’s engineer arrived at the agreed time and after asking us about any issues we had, set about the service checks. Once completed the engineer left leaving the area clean and tidy.
With our experiences dealing with Aura Heating we are more than happy to recommend them to anyone.

29 maj 2024
Omdöme utan inbjudan
Logotyp för Aura Retrofit

Svar från Aura Retrofit

Thank you for taking the time to leave us such amazing feedback, Chris. We are so glad to hear you have had a great experience with us!

Betygsatt 5 av 5 stjärnor

Great efficient service

They were referred from Leap and did a great job at improving my heating system by servicing the boiler and replacing my radiator valves and thermostat. Arrived on time and cleaned up after themselves.

19 juni 2024
Omdöme utan inbjudan
Logotyp för Aura Retrofit

Svar från Aura Retrofit

I'm so glad to hear we could help! Thank you for the positive feedback.

Betygsatt 5 av 5 stjärnor

First annual service for ASHP

First annual service for ASHP. Covered by service contract. Engineer was on time ,well equipped and efficient. Very satisfied with Mitsubishi machine which has worked well.

28 maj 2024
Omdöme utan inbjudan
Logotyp för Aura Retrofit

Svar från Aura Retrofit

Thank you for the great feedback Mike!

Betygsatt 3 av 5 stjärnor

The engineer did not arrive between the…

The engineer did not arrive between the specified times we had to phone to be told he would be with us about 4pm when we had a morning appointment it would have been nice to let us know that he was going to be late, as we had to stay in all day

14 juni 2024
Omdöme utan inbjudan
Logotyp för Aura Retrofit

Svar från Aura Retrofit

Thank you for taking the time to leave us some feedback. I am sorry to hear your appointment was delayed without notification. I will be sure to pass on your feedback to the team.

Betygsatt 5 av 5 stjärnor

Thank you Aura gas

Thank you Aura gas. Re the boiler service, the engineer arrived promptly and everything was fine, neat and tidy at the end.

11 juni 2024
Omdöme utan inbjudan
Logotyp för Aura Retrofit

Svar från Aura Retrofit

Thank you for taking the time to leave us such a great review!

Betygsatt 5 av 5 stjärnor

Really good communication from start to…

Really good communication from start to finish. Professional service and very respectful when working in the home. The work was completed to a high standard and no mess or disruption to the home.

7 juni 2024
Omdöme utan inbjudan
Logotyp för Aura Retrofit

Svar från Aura Retrofit

We are so glad to hear you had a great experience!

Betygsatt 5 av 5 stjärnor

Mannie - Gas Engineer.

I thought Mannie was a very friendly and polite young man. He was efficient at his work and was respectful of my property. It was lovely to see tha Aura Gas employed such an honest and caring employee who takes pride in the work he carries out for the customer. 10/10. Thank you Aura Gas.

11 juni 2024
Omdöme utan inbjudan
Logotyp för Aura Retrofit

Svar från Aura Retrofit

Thank you for taking the time to leave us such wonderful feedback! Mannie is an asset to the team and will be so pleased to hear your kind words.

Betygsatt 5 av 5 stjärnor

So reliable.

As the last two years, arrived within time slot. Polite, clean, tidy and very personable. Follow up calls to check on visit. No complaints.

7 juni 2024
Omdöme utan inbjudan
Logotyp för Aura Retrofit

Svar från Aura Retrofit

Thank you for the great review Debra! We are so glad you've had a positive experience.

Betygsatt 5 av 5 stjärnor

I'm with this people last 6 years they…

I'm with this people last 6 years they are provide very good service especially the engineer who came for the recent service very good guy.
Thanks Aura heating

3 juni 2024
Omdöme utan inbjudan
Logotyp för Aura Retrofit

Svar från Aura Retrofit

We are so glad to hear you've had a great experience, I will be sure to pass on your kind words to the engineer.

Betygsatt 4 av 5 stjärnor

Have had boiler replaced and serviced

Have had boiler replaced and serviced. Excellent service and been out at the earliest opportunity for any issues and also very informative. Really positive

3 juni 2024
Omdöme utan inbjudan
Logotyp för Aura Retrofit

Svar från Aura Retrofit

Thank you for taking the time to leave us such wonderful feedback.

Betygsatt 5 av 5 stjärnor

Boiler Service

Arrived in the given time window. Undertook the boiler service, friendly and polite engineer. Would recommend.

23 maj 2024
Omdöme utan inbjudan
Logotyp för Aura Retrofit

Svar från Aura Retrofit

Thank you, Gareth; we are glad your boiler service went well, and thank you for your recommendation.

Betygsatt 5 av 5 stjärnor

The person turn up at the right time

The person turn up at the right time
( I’m so sorry, I forgot his name ), He was very professional , Polite , friendly and knowledgeable .
He had changed my Radiator checked it was up and running and cleaned up any mess that was made .

23 maj 2024
Omdöme utan inbjudan
Logotyp för Aura Retrofit

Svar från Aura Retrofit

Thank you for sharing your experience with us. We are glad your new radiator installation went well.

Betygsatt 5 av 5 stjärnor

Aura annual boiler service

The engineer arrived at the appointed time, carried out the boiler service without any fuss and appears to have done a good job.

23 maj 2024
Omdöme utan inbjudan
Logotyp för Aura Retrofit

Svar från Aura Retrofit

Thank you, Peter, for your kind words, and we look forward to seeing you next year for your next service.

Betygsatt 5 av 5 stjärnor

Good service

Good service. Very reliable.

21 maj 2024
Omdöme utan inbjudan
Logotyp för Aura Retrofit

Svar från Aura Retrofit

Thank you so much, Bella, for sharing your feedback about our service.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer