Auraglow Whitening Omdömen 153

TrustScore 3.5 av 5

3,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Followed directions and about 20 minutes into the treatment my roots of my teeth started throbbing and my gums felt like on fire! The top and bottom and even bottom in front of my teeth. I removed... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

So far I am happy with the whitening results from using Auraglow. My only issue is having to wear the device for 30 minutes. I'm guessing this is required in order to have a product that's safer for t... Se mer

Betygsatt 2 av 5 stjärnor

Useful for getting in-between the spaces of your teeth. It has helped a bit more in comparison to just strips alone. Overall, I didn’t see much of a difference, especially once I stopped. It does... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Once set up, AuraGlow is easy to use. The timer simplifies tracking application. The intense blue light makes professional grade whitening possible. The whitening gel is without strong flavor or irrit... Se mer

Företaget har svarat

Företagsinformation

  1. Kosmetika

Skrivet av företaget

Auraglow is an oral care brand that provides teeth whitening kits, teeth whitening pens, teeth whitening gel, toothpaste and more. Our products are effective at whitening the teeth, safe for enamel and sensitivity free.


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

153 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Works on the toughest stains

Support Rep, Dale, has answered my many questions about Auraglow, which was very valuable.This is the most effective teeth whitener I have experienced over many years of teeth whitening. I have tried so many, and they do not get the tough stains out. Auraglow does the best job!

23 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I love this product

I love this product! Ordered the 35%, the first 2 applications left a bit of my gum edge sore. So I went to every other day for a week. Perfect! No sensitivity and I can see the difference. I'm using the trays that I had, and tossed the gel that wasn't giving me the whitening that I wanted. So easy to use. Will definitely reorder!

1 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The customer service

The customer service, especially with Dale, was exceptional! As a new customer, I feel good that they will be there to answer my questions and give me the service I need!

16 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My teeth were getting shockingly stained

My teeth were getting shockingly stained from drinking tea. Getting your teeth whitened by a dentist is ridiculously expensive, so I decided to try Auraglow. I was amazed at how fast it works, after 2 days, the stains were much lighter. I have no doubt that with continued use, they will be gone.

The customer service is great, I had a question and they replied the next day.

14 mars 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Burned my gums top and bottom BAD

Followed directions and about 20 minutes into the treatment my roots of my teeth started throbbing and my gums felt like on fire! The top and bottom and even bottom in front of my teeth.

I removed the product and rinsed like crazy and have white burn marks on my gums. This product is dangerous or needs a recall. I took photos best I could and returning product- but think it needs MUCH MORE ATTENTION than that.

11 mars 2024
Omdöme utan inbjudan
Logotyp för Auraglow Whitening

Svar från Auraglow Whitening

Hello! We are so sorry to hear about this irritation issue - it occurs in less than 1% of all whitening users, but it can happen if you have sensitive gums.

We would like to work this out with you and provide you with a different product of ours to try free of charge, or ensure that you at least receive a full refund. Kindly email support@auraglow.com and we'll provide you with a prompt response.

-Auraglow Support

Betygsatt 5 av 5 stjärnor

Outstanding Customer Service

Had to interact with customer service after receiving my product and the representative that assisted me went above and beyond to help me. Their product is fantastic as well. Would definitely recommend this business and their products!

28 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

First off the product is amazing!!

First off the product is amazing!!! I have bought several pens and they work great!!! By chance I received a pen that leaked and they immediately send me a new one the next day!!! Keep up the great customer service and you have me as a customer for life!!!

31 januari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Service by the representative

It was great because the representative got back to me right away and offered to replace my product that was no longer working. He followed up even when I delayed my reply due to travel.

1 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent customer service support

I sent an email regarding my device not charging. I quickly received a response from Dale in Customer service support. He sent me the proper instructions on how to charge my device. Excellent customer service support and overall product satisfaction.

27 oktober 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service; friendly, prompt and resolved my issue quickly. It's nice to know if you have an issue that Auraglow has actual real people who solve it for you!

23 oktober 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service after product stopped working

I had a previous version of Auraglow's Deluxe Home Kit with the battery-operated light unit that stopped working. Despite being older, it hadn't been used very many times and battery replacement did not current the problem. I reached out to Auraglow and was promptly contacted back by Dale from their customer service. He requested a few pieces of information and by the next morning, he had one of their brand new rechargeable light units being shipped out to me as a replacement. Some companies would simply say it had been too long, here's the cost for a new unit, or "Sorry, that happens." It's nice to know some companies are still willing to improve and stand behind their products.

6 april 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

SUPERB!!!

SUPERB! EXCELLENT! A few terms that sum up my experience with customer service. My daughters cat destroyed her cable charger on a Friday… I sent email explaining the situation and honestly expecting no reply. MONDAY MORNING, not only had Dale replied, he said that a new cord will be in the way! It was already shipping by mid Monday morning!

This is the BEST service I’ve received in YEARS!!!!

Thank you and we are customers for life!

7 mars 2023
Omdöme utan inbjudan

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