Auraglow Whitening Omdömen 153

TrustScore 3.5 av 5

3,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Followed directions and about 20 minutes into the treatment my roots of my teeth started throbbing and my gums felt like on fire! The top and bottom and even bottom in front of my teeth. I removed... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

So far I am happy with the whitening results from using Auraglow. My only issue is having to wear the device for 30 minutes. I'm guessing this is required in order to have a product that's safer for t... Se mer

Betygsatt 2 av 5 stjärnor

Useful for getting in-between the spaces of your teeth. It has helped a bit more in comparison to just strips alone. Overall, I didn’t see much of a difference, especially once I stopped. It does... Se mer

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Betygsatt 5 av 5 stjärnor

Once set up, AuraGlow is easy to use. The timer simplifies tracking application. The intense blue light makes professional grade whitening possible. The whitening gel is without strong flavor or irrit... Se mer

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Företagsinformation

  1. Kosmetika

Skrivet av företaget

Auraglow is an oral care brand that provides teeth whitening kits, teeth whitening pens, teeth whitening gel, toothpaste and more. Our products are effective at whitening the teeth, safe for enamel and sensitivity free.


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

153 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

This gives me SEVERE "zing" pain

This gives me SEVERE "zing" pain. Travels up my nose. VERY painful! A 10 on a 1 to 10 scale.
I do not recommend this product

6 januari 2026
Omdöme utan inbjudan
Logotyp för Auraglow Whitening

Svar från Auraglow Whitening

Hey Deborah! We're very sorry that you had this issue - this type of discomfort only occurs in less than 1% of all whitening users, and we have refunded you in full as promised.

-Auraglow Support

Betygsatt 2 av 5 stjärnor

Do not recommend …

I've used this crap for 14 days my teeth got 1/2 a shade whiter.It seemed like it stopped working.The light does not work for 30 mins.You have to charge it after every use.it shuts off sometimes during treatment.Would not recommend buyer beware.Very disappointing no clue what happened what's wrong I just think the system sucks sorry but I hate to leave reviews like this but it's getting to be BS

22 oktober 2025
Omdöme utan inbjudan
Logotyp för Auraglow Whitening

Svar från Auraglow Whitening

Hi there! We're so sorry to hear about this issue - if you reach out to us at support@auraglow.com, we would be happy to replace the full kit ASAP. We look forward to speaking with you.

-Auraglow Support

Betygsatt 5 av 5 stjärnor

It actually works well

It actually works well! I have never used anything before this product so I was hesitant but the results were instant. I have used it for the last 3 days and I can definitely see a difference. I have sensitive teeth but it has not bothered me at all.

25 september 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Opened the new box to see...

Opened the new box to see...
Half the gel has squirted out in the box.

19 september 2025
Omdöme utan inbjudan
Logotyp för Auraglow Whitening

Svar från Auraglow Whitening

Hey Greg! We're so sorry to hear about this issue - if you reach out to us at support@auraglow.com, we would be happy to replace the full kit ASAP. We look forward to speaking with you.

-Auraglow Support

Betygsatt 1 av 5 stjärnor

Didn't work…

I bought the Auraglow Complete Whitening Kit on Amazon. Unfortunately, it didn't bleach my teeth at all.

12 augusti 2025
Omdöme utan inbjudan
Logotyp för Auraglow Whitening

Svar från Auraglow Whitening

Hey Jill! We're very sorry to hear that you felt our product didn't work for you. If you would kindly reach out to us at support@auraglow.com, we would be happy to offer a replacement, alternative product or full refund under our Smile Guarantee.

We look forward to chatting!

Betygsatt 5 av 5 stjärnor

I had a very positive experience…

I had a very positive experience recently with Auraglow. The customer service is exceptional. Chi responded to the issue I was having with my new unit not charging quickly and professionally. I received my replacement within two days completely hassle free. Thank you Chi for restoring my faith on customer service. Well done

14 juni 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

It works ok but not an incredible…

It works ok but not an incredible improvement in whiteness. And it doesn't hold a charge. They need to fix that issue

31 maj 2025
Omdöme utan inbjudan
Logotyp för Auraglow Whitening

Svar från Auraglow Whitening

Hey EF! We're sorry to hear that you were not 100% satisfied with your Auraglow product. If you would kindly reach out to us at support@auraglow.com, we would love to hear more about about the issues you had, and offer a full refund.

-Auraglow Support

Betygsatt 5 av 5 stjärnor

I ordered this teeth whitening product…

I ordered this teeth whitening product after reviewing other teeth whitening products. The reviews were very positive online so I decided to order one. Well pleased with the results of the product. Very simple to use in your own home after brushing your teeth for the last time of each day. Would definitely recommend this product to others.

15 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Product worked once

Product worked once! Customer support non existent- stay away!

13 maj 2025
Omdöme utan inbjudan
Logotyp för Auraglow Whitening

Svar från Auraglow Whitening

Mazz, it appears you left this review for the *wrong* Auraglow. We make teeth whitening items, not lighting. You are looking for Auraglow.co.uk here: https://www.trustpilot.com/review/auraglow.co.uk

Betygsatt 5 av 5 stjärnor

Excellent product and customer service.

Customer service went above and beyond to make things right with my order. We discussed my issue on Monday and I received replacement by Friday. I thank you for the quick response. I also appreciate that you gave me the opportunity to try another one of your products and look forward to that experience. I will definitely purchase from Auraglow again in the future.

9 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing Customer Service

So I received the Auraglow Whitening Kit and was eager to try it. Unfortunately, the unit would not shut off after my first use (which did whiten my teeth a bit). I contacted the company and they immediately suggested ways to fix this issue. When that did not work, they sent me another kit - no questions asked. They were incredibly responsive and sorry that this was happening. I can't say enough good things about their customer service!

14 april 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

A rocky start, but great customer service in the end

I initially had a frustrating experience with the AuraGlow battery powered LED whitening light. After some time, the device began making a loud buzzing noise, and a bit of research revealed that many other customers had experienced the same issue, clearly pointing to a potential product defect.

When I first contacted customer support, I was disappointed by their response. They informed me the product had been discontinued and only offered a 30% discount on a new kit, which didn’t feel like a fair solution for a faulty product.

However, I want to give credit where it’s due. About two months later, AuraGlow’s customer service reached out again and really turned things around. They sent me a brand new model (this one rechargeable instead of battery powered), along with a free whitening pen as a thank you for my patience. I truly appreciate the follow up and their effort to make things right.

In the end, while my experience started off on the wrong foot, I’m grateful for the resolution and the upgraded product. It’s good to see that they do care about customer satisfaction, even if it took some time. Just make sure you’re aware of warranty or support policies before purchasing.

22 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Customer Support!

I have recently been supported by Dale from AuraGlow. His Customer Service is outstanding, professional, responsive and so pleasant. It’s rare to receive this level of service anymore. I will continue to use AuraGlow knowing that the company cares about its customers.

5 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service! I’ve used the whitener three days now and have noticed a difference. Looking forward to the final results!

25 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This product does cause sensitivity to…

This product does cause sensitivity to your teeth. Buyers beware!!

7 februari 2025
Omdöme utan inbjudan
Logotyp för Auraglow Whitening

Svar från Auraglow Whitening

Hey Dennis - we're so sorry to hear that this sensitivity occurred, and we would be happy to refund you in full or even send a different product from our line that would not have this same issue. Kindly reach out directly to us at support@auraglow.com and we'll work to resolve this for you.

-Auraglow Support

Betygsatt 5 av 5 stjärnor

Amazing

Package came slightly damaged but customer service was extremely quick and got me a replacement part within 24 hours. Awesome product and company.

6 februari 2025
Omdöme utan inbjudan

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