The delivery system and order management is not like other online providers. 1. Delivery has left parcel in front of the door. Where as there were some other safe places were available to leave the... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’m really happy with the company and its quality of goods. The times I was ever unsure there’s great description info plus an online ai bot who is smarter than the normal ai dummies I’ve used. I fin... Se mer
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Got 2kg of protein with an expiry of less than 3 months. I'm still trying to finish the almost expiried myprotein sent last time so there's no way I'm going to be able to have this. Return was an abso... Se mer
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Great range and quality products delivered within days of ordering. Products are always packed well and promotional offers are generous! Good range of flavours and products to support my needs and bud... Se mer
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Företagsinformation
Kontaktuppgifter
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, USA
- au.myprotein.com
3,4
Medel
8 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very disappointed with my purchase
Very disappointed with my purchase. The actual colour of the product is completely different from what was shown online, with a very significant colour difference. It looks nothing like the colour I saw when I ordered it.
I understand that colours can sometimes vary slightly between screens and real life, but this is far beyond a slight difference. I’m very disappointed with the product and the inaccurate colour representation online.
10 augusti 2026
Svar från Au Myprotein
Hi Winnie,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the return of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Product is great, delivery is slow
Product is great. Can't fault it. Delivery dates always push out. If you need it in a hurry, go in store somewhere.
10 augusti 2026
Svar från Au Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Fast delivery and taste good.
3 augusti 2026
Svar från Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Svar från Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Quality products and delivered fast
8 augusti 2026
Svar från Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Svar från Au Myprotein
Hi,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Always love my purchases!
Always love my purchases from myprotein and always arrives quickly
9 augusti 2026
Svar från Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Svar från Au Myprotein
Hi,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the taste of your item. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
customer support is worse than useless
The delivery service and customer support were atrocious. Said the package was delivered at 6am with no evidence and it wasn't there. Took 3 weeks to get customer service to investigate and send a replacement
29 juli 2026
Svar från Au Myprotein
Hi,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
It is the 15 of August and I still…
It is the 15 of August and I still receive the order from 31/07/2026 horrible shipping times
31 juli 2026
Svar från Au Myprotein
Hi Hassan,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Svar från Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Absolutely atrocious delivery service
Absolutely atrocious delivery service. I have waited three weeks for an order with very little communication on progress. A refund has now been refused as they are still trying to find the package. I don't care about their shoddy internal logistics, that's a them problem. I want my money back.
14 augusti 2026
Omdöme utan inbjudan
Svar från Au Myprotein
Hi,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?
We look forward to getting this resolved.
Kind Regards,
Ben
Very fast in shipping!
Very fast in shipping!! the clear protein is the best protein which I every had
30 juli 2026
Svar från Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Even if all of the donuts and cakes in…
Even if all of the donuts and cakes in the world were 0 calories, I'd still have the strawberry shortcake protein powder
6 augusti 2026
Svar från Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Undelivered purchase
I still haven’t received what I purchased and it has been over a month now. The delivery company appears at fault here.
12 juli 2026
Omdöme utan inbjudan
Svar från Au Myprotein
Hi,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your Trustpilot account?
We look forward to getting this resolved.
Kind Regards,
Sam
the package was meant to be delivered…
the package was meant to be delivered to a post office to be collected. it was returned back to the owner stupid as f. This is the second time it happened.
29 juli 2026
Svar från Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Website bug and delivery issues
First thing first.
When i tried to pay i could not and there was hold and the website is just bullocks very confusing.
Another thing the delivery is shit as takes ages to come and no option for express 2-3 days delivery
5 augusti 2026
Svar från Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Svar från Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
I LOVE the protein drops!!!
I LOVE the protein drops. I use them every day in my coffee (the strawberry and banana are my faves followed closely by toffee and white chocolate) and like genuinely would cease to have a good day without them. 10/10 if ur like me and would love to be buying specialty coffees every day but can’t afford it. Also incredible customer service AND the app is super easy to use. Was my favourite protein too (before I had to start avoiding gluten) so honestly just don’t bother looking anywhere else.
28 juli 2026
Svar från Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Svar från Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.