DO NOT USE THIS COMPANY UNDER ANY CIRCUMTANCES, CORRUPT! I placed an order from Australia in mid-May for a Margaret Keene poster that's still not arrived now late July. After several emails, I've ask... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
These glass blown pitchers are absolutely stunning & their size is amazing. Postage took a little while but well worth the wait. If you’re looking for a pitcher that has thick glass, holds 2 litres ve... Se mer
Found exactly what I needed and although shipped from overseas the updates were frequent and the item was delivered on time.The sheets are top quality and even better no plastic wrapping , delivered i... Se mer
I have been impressed with Homeloft. I had a problem with a devise I had purchased from them. They could not have been more helpful. Communication was great and the item was replaced without a fuss.... Se mer
3,7
Medel
140 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 58 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The item I ordered was perfect and…
The item I ordered was perfect and arrived on time
9 mars 2023
Omdöme utan inbjudan
Not telling the truth in advertising and not refunding
I received the sheets I ordered & they were washed then put on 2 beds. To say I am disappointed is an understatement.
1. You call yourself Homeloft Australia yet the sheets were shipped from US. I would not have purchased them if this was clear
2. They are supposedly 1200 thread count yet the sheets are so thin they will tear easily
3. The pillow cases are not Australian size so are useless
4. What is worst is that after 3 sleeps on the sheets they are prilling. This is totally unacceptable.
I ask for a refund and i am expected to send the sheets back in the condition they arrived.Clearly this is not possible as i no longer have the packaging, the sheets have been washed & are prilling. Also i have to pay return postage BACK TO the US!! & then wait to see if i get a refund. This is NOT acceptable. a very very poor experience. i would not even give 1 star if i could have used this review with no stars
Don’t expect me to pay to send the sheets back. That is an unfair ask given I didn’t know they were coming from US in the first place.
I expect a full refund or I will place a very negative review ion any social media applicable to your business.
Please do the right thing & refund my money
31 januari 2023
Omdöme utan inbjudan
Svar från HomeLoft Australia
Hi Caroline,
We understand that you were not happy with the product delivered to you. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions taken. We do hope you will give us another chance in the near future.
Regards,
Swapnil
Easy ordering process
Easy ordering process, good communication, timely delivery considering it was over the Christmas period. Product arrived in perfect condition.
9 januari 2023
Omdöme utan inbjudan
Extremely easy to order lots pf quality…
Extremely easy to order lots pf quality products to choose from and super fast delivery.
11 december 2022
Omdöme utan inbjudan
I appreciate the constant tracking…
I appreciate the constant tracking information whilst my package was coming from overseas, the delivery was very efficient for the amount of kilometres the packaged travel, happy with my product, packaged well
11 oktober 2022
Omdöme utan inbjudan
Safe and Sound
I ordered an Eclume pot rack from HomeLoftGlobal and was very satisfied with the service. The product had to come from the US and it was great to be in the in the hands of an Australian company that made the whole process, including shipping, comfortable and without problem, with the product arriving on time via Australia Post. I have no hesitation in recommending HomeLoftGlobal and I will use them again.
19 juli 2022
Omdöme utan inbjudan
Svar från HomeLoft Australia
Hello,
Thank you for such kind words. Your appreciation means a lot to us. It helps our team to work with courage and sincerity. Even this encourages them to bring variation and improve the quality of work.
Regards,
Swapnil
Good product
Good product, not available locally. Quick delivery at predicted time with high visibility of process.
19 juli 2022
Omdöme utan inbjudan
Svar från HomeLoft Australia
Hi Nick,
Thank you, for such kind words. Your appreciation means a lot to us. It encourages & motivates our team to improve the quality of work.
Everyone needs encouragement and your way of responding to us is very nice.
Regards,
Swapnil
i was supplied with a tracking number…
i was supplied with a tracking number from the beginning which enable me to track my delivery all the way from depot to home
19 juli 2022
Omdöme utan inbjudan
Svar från HomeLoft Australia
Hi Anthony,
We thank you for your valuable feedback. It's always a pleasure serving you and we certainly look forward to doing that in the future.
Regards,
Swapnil
Svar från HomeLoft Australia
Hello,
Thank you so much for your positive feedback on the product. We value your thoughts and strive to provide you with the best products & customer service experience.
Regards,
Swapnil
I expected some delay in delivery as it…
I expected some delay in delivery as it came from overseas- however I was kept informed as to delivery times
29 april 2022
Omdöme utan inbjudan
Svar från HomeLoft Australia
Hi Max,
We appreciate your valuable feedback. We value your thoughts and strive to provide you with the best products and customer service experience possible.
Regards,
Swapnil
Super easy process & quick delivery
Super easy process & quick delivery. 10/10 recommend!
23 april 2022
Omdöme utan inbjudan
Svar från HomeLoft Australia
Hi Cecilia
Thank you, for such kind words. Your appreciation means a lot to us. It encourages & motivates our team to improve the quality of work.
Everyone needs encouragement and your way of responding to us is very nice.
Regards,
Swapnil
My parcel arrived in tact
My parcel arrived in tact! it was what I ordered! But it did seem to take quite sometime. The tracking number didn’t work but it arrived safely and when you buy online from an unknown source it is a plus it turns up!
21 april 2022
Omdöme utan inbjudan
Svar från HomeLoft Australia
Hi Pamela,
Thank you so much for the kind words and encouragement. Your words really made our day. Our whole team sends you warm regards and looks forward to serving you again soon :)
Regards,
Lavina
Table topper. Came early. Good quality. Thankyou. Pleased with my purchase
Came early. Good quality. Am pleased with my purchase. Thankyou. I would recommend this company
26 mars 2022
Omdöme utan inbjudan
Svar från HomeLoft Australia
Hi Christine,
We thank you for your valuable feedback. It's always a pleasure serving you and we certainly look forward to doing that in the future.
Regards,
Lavina
The experience was great and I received…
The experience was great and I received my parcel
26 mars 2022
Omdöme utan inbjudan
Svar från HomeLoft Australia
Hi Maryanne,
We appreciate your valuable feedback. We value your thoughts and strive to provide you with the best products and customer service experience possible.
Regards,
Lavina
As described, very happy with it
The shower fitting was exactly as described & easy to install, and works great. Delivered very fast. Thank you.
15 mars 2022
Omdöme utan inbjudan
Svar från HomeLoft Australia
Hi,
Hi
Thank you so much for your positive feedback on the product. We value your thoughts and strive to provide you with the best products & customer service experience.
Regards,
Lavina
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.