DirectNine Australia Omdömen 

189
TrustScore 4 av 5

3,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

I purchased a digital radio which came with the wrong plug (US, not Australian). I now have to go out and buy a local step-down adapter plug to make it work. Nowhere on this website, which clearly t... Se mer

Betygsatt 1 av 5 stjärnor

Don’t use them. I purchased a portable projector with the quality of a toy. I ask for return details and I had to justify and provide photo evidence of my purchase. Still no refund provided. Over $300... Se mer

Betygsatt 5 av 5 stjärnor

The casing is of good quality and the touch screen works well even though the screen is soft. Adequate number of dampers are provided and good quality too. The only downside to it is that the power ca... Se mer

Betygsatt 5 av 5 stjärnor

Hi I’ve started working in a way colder climate than I userly do and where I come from the temperature hardly gets below +10 degrees,now I’m working below -10 Degrees. One of the other lads showed me... Se mer

3,9

Bra

TrustScore 4 av 5

189 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 71 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,9

Alla omdömen

(189)

29 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 3 av 5 stjärnor

Product provided with US plug, not Australian

I purchased a digital radio which came with the wrong plug (US, not Australian). I now have to go out and buy a local step-down adapter plug to make it work. Nowhere on this website, which clearly targets the Australian market, does it mention that it is only available with US plugs. According to their follow-up emails, this is the norm. I haven't been able to test the product itself yet, so cannot comment.

15 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Don’t use them

Don’t use them. I purchased a portable projector with the quality of a toy. I ask for return details and I had to justify and provide photo evidence of my purchase. Still no refund provided. Over $300 lost.

17 juli 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

The product was good, customer service was bad

The product was good and everything. The only thing I didn't like or I'm not happy about it it's the customer service and on how long it took to actually package and ship the item. Like it took more than a week just to do that, I mean yeah it was over the holiday. But it doesn't take that much of effort to do just a simple packaging and shipping for a pair of sunglasses.

27 december 2025
Omdöme utan inbjudan
Logotyp för DirectNine Australia

Svar från DirectNine Australia

Hi Nayen,

We regret the inconvenience caused.

However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly.

Regards
DirectNine

Betygsatt 5 av 5 stjärnor

My order arrived quickly

My order arrived quickly and items were as I expected. I was surprised to learn it came from overseas though. I thought the store was in Australia.

8 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ordered some ram for pc only to be cancelled

Order some ram for pc. Tried chat to contact them the following Tuesday but had to email only to be told there was no stock and I will be getting a refund. I looked on the website and the product is still there able to be added to cart.

Poorly run site and not worth your time

2 december 2025
Omdöme utan inbjudan
Logotyp för DirectNine Australia

Svar från DirectNine Australia

Dear Customer,

We apologise for the inconvenience. It has caused this, and we appreciate your understanding.

Regards,
DirectNine

Betygsatt 1 av 5 stjärnor

Wrong product shipped, paid to return item, no refund provided. Stole my money.

DON'T USE THEM!! Order a Kholer Tap, waited 3 weeks for it to arrive, was shipped from USA. Tap was European standard fitting, not compliant nor suitable for Australia Standards. Contacted support, received return instructions, paid to have item delivered and returned. Still no refund after 10 weeks. They have stolen my money. Contacted Kholer Australia in Melbourne, they advised many customers have received the wrong items, lost there money. Order reference Order AU-DN#P847792400.

30 augusti 2025
Omdöme utan inbjudan
Logotyp för DirectNine Australia

Svar från DirectNine Australia

Hi Cameron,

We apologise for the delay in your refund. We understand that you are unhappy with the services provided to you, and assure you that this will be checked thoroughly and corrective measures will be taken.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
DirectNine

Betygsatt 1 av 5 stjärnor

My son meticulously researched which…

My son meticulously researched which player to buy having endured no success finding an all region one.when it arrived it would not play one of my box sets,contacted,asked for video which I provided and they washed their hands,saying it was outside of the return window. I have poor health and am not online daily,I am bitterly disappointed by this experience and now have to buy yet another device from elsewhere.poor customer service. DVD player it's off half subtitles on some DVDs.

20 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good Quality but an additional opening is required at the back to accommodate more cable types

The casing is of good quality and the touch screen works well even though the screen is soft. Adequate number of dampers are provided and good quality too. The only downside to it is that the power cable aperture is at the bottom of the casing which makes it difficult for my cable type to access. As my USB charging cable connects to the back of the Garmin Navigation Device, I'm unable to use the dampers as well without making DIY modifications to the dampers which I don't prefer as it risks damaging the dampers.

21 september 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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