I purchased a digital radio which came with the wrong plug (US, not Australian). I now have to go out and buy a local step-down adapter plug to make it work. Nowhere on this website, which clearly t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Don’t use them. I purchased a portable projector with the quality of a toy. I ask for return details and I had to justify and provide photo evidence of my purchase. Still no refund provided. Over $300... Se mer
The casing is of good quality and the touch screen works well even though the screen is soft. Adequate number of dampers are provided and good quality too. The only downside to it is that the power ca... Se mer
Hi I’ve started working in a way colder climate than I userly do and where I come from the temperature hardly gets below +10 degrees,now I’m working below -10 Degrees. One of the other lads showed me... Se mer
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 71 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Product provided with US plug, not Australian
I purchased a digital radio which came with the wrong plug (US, not Australian). I now have to go out and buy a local step-down adapter plug to make it work. Nowhere on this website, which clearly targets the Australian market, does it mention that it is only available with US plugs. According to their follow-up emails, this is the norm. I haven't been able to test the product itself yet, so cannot comment.
Don’t use them
Don’t use them. I purchased a portable projector with the quality of a toy. I ask for return details and I had to justify and provide photo evidence of my purchase. Still no refund provided. Over $300 lost.
Was a bit dubious at first but they…
Was a bit dubious at first but they answered any questions and got the goods to me in an acceptable timeframe.
Fast response and Delivery even though…
Fast response and Delivery even though the order was from the USA.
Great Service
Took a bit to get to me but was worth the wait. Product was exactly what it said and my love love it.
Everything from purchase to delivery…
Everything from purchase to delivery was excellent.
The product was good, customer service was bad
The product was good and everything. The only thing I didn't like or I'm not happy about it it's the customer service and on how long it took to actually package and ship the item. Like it took more than a week just to do that, I mean yeah it was over the holiday. But it doesn't take that much of effort to do just a simple packaging and shipping for a pair of sunglasses.

Svar från DirectNine Australia
The product aroved swiftly and easy to…
The product aroved swiftly and easy to install
The siren itself sounds a little choked up and crackly.. However it works well.
My order arrived quickly
My order arrived quickly and items were as I expected. I was surprised to learn it came from overseas though. I thought the store was in Australia.
Ordered some ram for pc only to be cancelled
Order some ram for pc. Tried chat to contact them the following Tuesday but had to email only to be told there was no stock and I will be getting a refund. I looked on the website and the product is still there able to be added to cart.
Poorly run site and not worth your time

Svar från DirectNine Australia
Nothing to complain about here
Nothing to complain about here, good honest reliable service.
Delivered what they described and good…
Delivered what they described and good communications prior to delivery.
Wrong product shipped, paid to return item, no refund provided. Stole my money.
DON'T USE THEM!! Order a Kholer Tap, waited 3 weeks for it to arrive, was shipped from USA. Tap was European standard fitting, not compliant nor suitable for Australia Standards. Contacted support, received return instructions, paid to have item delivered and returned. Still no refund after 10 weeks. They have stolen my money. Contacted Kholer Australia in Melbourne, they advised many customers have received the wrong items, lost there money. Order reference Order AU-DN#P847792400.

Svar från DirectNine Australia
Fast response and good customer service
Absolutely gorgeous make a difference…
Absolutely gorgeous make a difference in my Christmas tree luv it luv it ❤️
Easy to order without unnecessary up…
Easy to order without unnecessary up selling. Quick delivery.
My son meticulously researched which…
My son meticulously researched which player to buy having endured no success finding an all region one.when it arrived it would not play one of my box sets,contacted,asked for video which I provided and they washed their hands,saying it was outside of the return window. I have poor health and am not online daily,I am bitterly disappointed by this experience and now have to buy yet another device from elsewhere.poor customer service. DVD player it's off half subtitles on some DVDs.
Good Quality but an additional opening is required at the back to accommodate more cable types
The casing is of good quality and the touch screen works well even though the screen is soft. Adequate number of dampers are provided and good quality too. The only downside to it is that the power cable aperture is at the bottom of the casing which makes it difficult for my cable type to access. As my USB charging cable connects to the back of the Garmin Navigation Device, I'm unable to use the dampers as well without making DIY modifications to the dampers which I don't prefer as it risks damaging the dampers.
Excellent service and good product
Excellent service and good product
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.






