My daughter had reason to use Attic Storage at Bow and during the course of the move into storage and also out of storage, Kapil, Sonny and Joel were all extremely helpful and went beyond normal cust... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The staff were very helpful, professional,friendly and thorough. I felt looked after and confident with the choice of storage place. Special thank you to Sonnie who went above and beyond.
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Stephen was really helpful and very patient throughout the process . I bombarded him with questions every now and then but he was always quick to respond. He understood my requirements and suggested... Se mer
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Great customer service. Karl was really helpful, friendly, well informed and patient with the signing up process and getting us into our unit. We organised it very last minute and he made it simple an... Se mer
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Företagsinformation
Om Attic Self Storage - Bow
Skrivet av företaget
Make room for the things you love
Attic Self Storage is a London-based self-storage company that is committed to providing best-in-class personal & business storage solutions. They offer:
• Safe & secure storage • Modern, clean and bright facilities • Free 24-hour access • Award-winning customer service • Flexible storage solutions • Best value for your money • 100% online check-in • Discounted packaging material • Delivery receipt and more Additionally, Attic Self Storage sees itself as part of the communities in which it operates and believes in supporting and being actively involved in the local area. They support a range of charities and initiatives, local to each of their sites, and are always looking for new ways to become involved. visit site get a quoteKontaktuppgifter
500 Wick Lane, Bow, E3 2TB, London, England, Storbritannien
- 02039579888
4,1
Bra
50 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
All works really well!
Really helpful staff and everything is easy to use. Access is good and units work well. Will definitely use again.
11 augusti 2023
Omdöme utan inbjudan
Svar från Attic Self Storage - Bow
Thank you for your review, Karen! We're thrilled to hear that you are satisfied with our service and facility. Thanks again for choosing Attic.
all good!
Great and helpful experience at the Bow branch. Steven was very helpful and also made me laugh which was great as I was a bit stressed. Gave me lots of information and tips and overall a nice person.
11 juli 2023
Omdöme utan inbjudan
Svar från Attic Self Storage - Bow
Thank you for taking the time to review us, Chi! We're pleased to hear that you were satisfied with your experience. Stephen will be thrilled to know that he was able to make your experience a little less stressful. Thanks again for choosing Attic.
Very east
Very east. Kat was very helpful. The whole team was great :)
17 juni 2023
Omdöme utan inbjudan
Svar från Attic Self Storage - Bow
Thank you for your review, Hajar! Kat and the team will be pleased to hear that they were able to help you with everything you needed. Thanks again for choosing Attic.
Attic storage went above and beyond…
Attic storage went above and beyond today to help me move into my unit. 2nd time using the Bow team and always very helpful and lovely! Daniel and Bernardo thank you especially!
16 juni 2023
Omdöme utan inbjudan
Svar från Attic Self Storage - Bow
Thank you for your review, Olivia! We strive to provide our customers with a best-in-class self-storage experience, so we're pleased to hear your feedback. Thanks again for choosing Attic.
Excellent service excellent security
Excellent service excellent security, very friendly and trustworthy, great team at Bow, will recommend to friends & family, thank Q
11 juni 2023
Omdöme utan inbjudan
Svar från Attic Self Storage - Bow
Thank you for your kind words! Our team will be thrilled to hear that they were able to help provide you with a best-in-class self-storage experience. Thanks again for choosing and recommending Attic.
Sorted my unit last week and was helped…
Sorted my unit last week and was helped by Kat. Wonderful and seamless experience, answering all my questions. Had a follow up call from Daniel today to make sure everything was good.
26 maj 2023
Omdöme utan inbjudan
Svar från Attic Self Storage - Bow
Your 5-star review is much appreciated, Maddie! Thank you for choosing us.
Very Smooth move all the staff were…
Very Smooth move all the staff were very helpful and friendly.
Daniel was the staff member who assisted my hiccup ~free move. Only thing is he didn’t share his grilled sandwich! Ah well!!
12 maj 2023
Omdöme utan inbjudan
Svar från Attic Self Storage - Bow
Thank you for your review, Aina! Daniel and the team will be pleased to hear that they were able to help you with everything you needed. Thanks again for choosing Attic.
P.S. We will offer our help wherever possible but we don't share our food :P
Very helpful and price was most…
Very helpful and price was most competitive.
26 april 2023
Omdöme utan inbjudan
Svar från Attic Self Storage - Bow
Thank you for your 5-star review, Nadia! We're thrilled to hear your feedback. Thanks again for choosing Attic.
It's my first experience
It's my first experience. I'll rate the staff's nine and half over ten because in a dynamic world like ours there's always room for improvement otherwise it should've been ten over ten.
They worn my heart when they were directing me to other storage houses within the vicinity Incase i wasn't satisfied with their policies and facility which is very rare with most businesses.
Twenty four hours access, internet network, staff's friendliness are some of the side attractions.
I'll recommend Attic, bow to be specific, any day.
Date of experience: 13th April, 2023
13 april 2023
Omdöme utan inbjudan
Svar från Attic Self Storage - Bow
Thank you for taking the time to leave us this lovely review, Kutsa! We agree with you, there is always room for improvement and we're continuously looking for ways to better our service. But we're extremely pleased to hear that you were satisfied with your experience with us. Thanks again for choosing and recommending Attic.
Avoid
The admin is all over the place. One thing is said one day, something else the next. Some things are written in a contract, others in an email. And then no one knows what has been agreed anymore. Attic are also deliberately trying to squeeze money out of you - you get a quote for 8 weeks including 4 weeks' rental for free, then suddenly you need to sign up for 2 months min. Either you charge weekly or monthly, but not both. The system is designed to mislead. The actual storage facility is furthermore freezing.
11 mars 2023
Omdöme utan inbjudan
Svar från Attic Self Storage - Bow
We're sorry to hear that your experience with our storage facility didn't meet your expectations. We take all feedback seriously and are committed to providing a high level of service to our customers. We apologise for any confusion or miscommunication that may have occurred with our rental policies and fees. We understand that it's important to provide clear and transparent information, and we will take steps to ensure that our policies are communicated more effectively in the future. Regarding the temperature of the storage facility, we appreciate your feedback and will do our best to address this issue. Thank you for taking the time to share your experience with us, and we will work to improve our service based on your feedback.
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