No sure if I've got the exact date , but we paid for a door , Atlantic acknowledged that they couldn't provide it any more , they were going to provide an alternative but never did, also no refund..... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered some pine cornice and it arrived really well-packaged and protected. I was pleasantly surprised to find the pieces straight and knot-free at what I consider to be an excellent price compared... Se mer
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The service from Atlantic Timber is excellent. I was looking for some bead moulding of a specific size to replace a decorative feature on my wood front door and sourced it online from this company. I... Se mer
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Very Fast Delivery - Ordered Friday - Got Monday Well packaged (bubblewrap etc) ensuring no damage to wood on arrival
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Företagsinformation
Skrivet av företaget
Timber & DIY Merchants in Altrincham, Cheshire. Outdoor treated timber. We cut and machine almost anything on our high-tech CNC controlled machinery, usually while you wait. Order online Timber & Sheet Material, Doors & Joinery, Outdoor & Landscaping, Flooring, Screws, Nails & Hardware, Sealants & Adhesives, Tools. Our wide customer base includes DIY enthusiasts, tradesmen, builders, joiners, shop & office fitters, industrial, commercial, and manufacturing companies, schools & colleges, hospitals, utilities, interior designers.
Kontaktuppgifter
Atlantic Street, WA14 5BY, Altrincham, Storbritannien
- 0161 928 1696
- info@atlantictimber.co.uk
- atlantictimber.co.uk
4,6
Utmärkt
190 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ordering was straightforward
Ordering was straightforward, we were kept informed as to the progress of the order and the delivery date and time slot.
12 september 2026
Svar från Atlantic Timber
That's great to hear Maureen! Thank you for the feedback.
Svar från Atlantic Timber
Thanks for the 5 star review, Roger!
Professional and helpful staff
24 augusti 2026
Svar från Atlantic Timber
Thank you for taking the time to leave us a 5 star review, Roger!
Great quality products
Great quality products, easy online ordering and great communication throughout to delivery.
7 augusti 2026
Svar från Atlantic Timber
Thanks for a fantastic review Oliver!
Very helpful staff and also a good…
Very helpful staff and also a good price for 7 doors I bought
22 juli 2026
Svar från Atlantic Timber
Thanks Mr/Mrs Walters! We hope you are pleased with your doors. We really appreciate your custom.
We never received a door that we paid for , or a replacement even though Atlantic acknowledged they didn't get the door in
No sure if I've got the exact date , but we paid for a door , Atlantic acknowledged that they couldn't provide it any more , they were going to provide an alternative but never did, also no refund..
I think this is just a mistake, but we're still out of pocket
18 september 2025
Svar från Atlantic Timber
Hi Terry, we're really sorry to hear this. This is absolutely not the service we want to give our customers. It sounds like this order slipped through the net but we are committed to making it right for you. Our colleague, George, has emailed you for more information and to arrange your refund. Thanks.
Very speedy delivery of the item I…
Very speedy delivery of the item I ordered and excellently wrapped to ensure no damage in transit.
14 juli 2026
Svar från Atlantic Timber
That's great to hear, David! Thanks for the feedback.
Svar från Atlantic Timber
Thanks for the great review, Mr Harris!
Ok to buy wood
Ok to buy wood , but not very flexible . Waited in a queue for nearly an hour when I went there in person .
19 augusti 2026
Svar från Atlantic Timber
Hi Dr Swinhoe, we're sorry to hear you had to wait longer than you expected to get served. Our staff are highly experienced, and customers come to us for advice as well as our products. Sometimes this can mean customers wait a little longer than we would like, but our priority is to serve customers as quickly as possible without compromising on the customer service we are known for. We hope you were happy with your timber and hope to see you in store again.
The timber cornice was of good quality…
The timber cornice was of good quality and delivered to me in good order.
Only slight grumble is cost of delivery but at the same time understandable
1 september 2026
Svar från Atlantic Timber
Thanks for your review Aiden. We appreciate your feedback on the cost of delivery. We try our best to keep delivery costs as low as possible for our customers but the nature of the product, such as long lengths and heavy weights, can affect the cost. We are also bound by the current increase in fuel costs. We appreciate your understanding and look forward to serving you again.
So impressed
So impressed. Good quality finished product and really well packaged. It arrived on time and the communication prior to delivery was spot on.
13 september 2026
Svar från Atlantic Timber
Thank you for such a great review Ioan! We look forward to serving you on your next project!
Very simple to order
Very simple to order, delivery quick and product arrived in very good condition. Would recommend.
12 september 2026
Svar från Atlantic Timber
Thanks James, we're pleased to hear you happy with your order!
Svar från Atlantic Timber
Thanks Ronald, really pleased to hear you were happy with the quality of our timber.
Quality
The price and quality of the timber was excellent, they were packed well, very nice delivery driver too
9 september 2026
Svar från Atlantic Timber
Hi Harry, thank you for the great feedback!
Under Delivered order
Under Delivered order. shortage as driver said it was all a mess at collection.
Chased up and never ever heard back...
Never ordered again.. no trust
10 september 2025
Svar från Atlantic Timber
Hi Carl, we're sorry to hear there was a problem with your order. We do everything we can to rectify issues on the rare occasions they occur, and would really appreciate the opportunity to put this right for you. We've looked into this but as your order was over two years ago we are struggling to understand what happened. If you email us at info@atlantictimber.co.uk with further information we will look into this as a priority in the hope we can come to a resolution. Thanks.
Pleasantly Surprised.
I ordered some pine cornice and it arrived really well-packaged and protected. I was pleasantly surprised to find the pieces straight and knot-free at what I consider to be an excellent price compared with competitors. A company I feel I can highly recommend based on two past orders.
10 september 2026
Svar från Atlantic Timber
We are pleased to hear that you have been so impressed with our service, Alun! Thank you so much for the feedback, much appreciated.
Svar från Atlantic Timber
Thank you for taking the time to leave us a great review, Julie!
We ordered herringbone flooring &…
We ordered herringbone flooring & worktops [ cut to size ] , both were excellent quality & delivered on time.
7 februari 2026
Svar från Atlantic Timber
Thank you for a great review, Mark!
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