Never thought we would move from our original home loan provider but you made it so hard to stay with them. From the knowledge and attentiveness of the staff walking us through selling one home and mo... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Friendly staff guided me through the process ... perhaps not as straight forward as some lenders might suggest ( more like a roast than a stir fry) but the support from the Athena guys pushed the pr... Se mer
Athena staff walked me through the process of switching lenders from how to complete documents to bank valuation and settlement. They were really responsive to questions via email and text. There was... Se mer
Changing home loans was made easier knowing that Athena was easy to contact quickly and easily if needed. I appreciate their email and messaging services for this. I love their product that gives a re... Se mer
Företagsinformation
Kontaktuppgifter
347 Kent Street, 2000, Sydney, Australien
- 133535
- hello@athena.com.au
- athena.com.au
4,5
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good but was co fusing totalling or…
Good but was co fusing totalling or amazing so many many different people prior to settlement
29 september 2023
Efficient and quick settlement
Efficient and quick settlement. Staff were friendly and helpful.
26 september 2023
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
6 months post Athena
As promised, I am updating my refinancing away from Athena. It’s been 6 months refinancing to a new bank, and the world hasn’t collapsed as Athena suggest. We still have a competitive rate 5.74%, and yes the rates have gone up but only in line with the RBA. We got $4000 also to transfer over. I am really surprised at all the 5 star Athena reviews, I hope they are genuine. So we are really happy with our refinancing to a ‘big bank’ so far. Will post again in 6 months.
1 oktober 2023
Omdöme utan inbjudan
Svar från Athena Home Loans
Hey Jimmy,
As we mentioned to you in your previous review, we’re sorry to see you leave Athena.
We’re glad that your rate hasn’t creeped up beyond the RBA interest rate increases. As we mentioned to you previously, the latest RBA data available showed that the average loyalty tax sits at 50bp, which costs the typical customer over $52,000 over the life of their loan 😡 As a previous Athenian, you’d know that we ditched the loyalty tax at the very start and were one of the only Aussie lenders to do so.
When comparing lenders in the market, make sure other lenders aren’t charging fees, existing customers are getting the same rate as new ones and the lender is rewarding you for your loyalty.
At Athena, we don’t charge fees on Straight Up and Power Up products, existing customers get the same rates as new ones on like-for-like loans, and with our AcceleRATES, we discount your rate as you pay it down!
We want to reassure you that all reviews here are genuine. We’re proud of our transparency and all feedback, good and bad, is taken seriously here.
We wish you all the best with your current lender. If you’d ever like to chat to one of our Loan Experts again to compare our product features with other lenders, give us a buzz on 13 35 35 and one of our Loan Experts will be in touch.
Super Product 4 the Little Peeps
Changing home loans was made easier knowing that Athena was easy to contact quickly and easily if needed. I appreciate their email and messaging services for this. I love their product that gives a reduction in interest rate charged, the more my loan is paid off. The offset account will help me achieve my goal sooner too. Because of their awesome home loan I’m looking forward to loving and leaving them sooner 😆
21 september 2023
Very helpful and efficient.
21 september 2023
This has been a stress free prompt…
This has been a stress free prompt transaction with great communication
26 september 2023
Accepting our home loan quickly
Accepting our home loan quickly, always getting back to us promptly. Making us feel so welcome not a number. 🌟🌟🌟🌟🌟
22 september 2023
The most easy application to complete…
The most easy application to complete and staff were all friendly and professional. Nothing was too much trouble and the application process went very smoothly. Very easy to deal with.
3 augusti 2023
Very efficient and organised
29 augusti 2023
We had a great experience and highly recommend Athena Home loans. Our application was approved in a timely manner with settlement a few weeks later.
We had a great experience. From application to settlement Athena can not be faulted.
17 augusti 2023
Super easy process and great service
2 augusti 2023
Home loan refinance quick easy & professional.
I found the website easy to use for my initial loan request. Athena staff got in touch quickly & were efficient & friendly to deal with. Documents were emailed & whole experience was smooth and hassle free. Quick approval and settlement process. I recommend Athena for their professionalism and service.
13 juli 2023
I now have 2 of my refinanced mortgages…
I now have 2 of my refinanced mortgages with Athena. I really like the App & the functionality to see what your loan details are.
Athena is very easy to communicate with - especially via text & email - they make it easy, step by step & its quick.
This is of course in addition to good rates. I like the flexibility to make additional payments.
11 juli 2023
Lighting fast approval and settlement
From approval to settlement was lightning fast. Their support team seems to be very prompt and you don't really need to get on the phone to speak to anyone which is I really like. They promptly follow up on sms/emails. If you are looking to get on a home loan quickly Athena is hands down the best!
5 juli 2023
I do not have anything bad to say about…
I do not have anything bad to say about my amazing experience with Athena, love you guys. Keep up the humour, nothing better than a good laugh. Keep up the great work.
5 juli 2023
Easy
Easy, friendly, great communication by email, phone and txt.
Very good after settlement communication of repayments.
I'm self employed and my loans usually take a long time to be reviewed before they settle. This has been the bestoan experience I've ever had. I'm an Accountant, do I help clients with loans all the time.
3 juli 2023
Transparency
Transparency, straight forward, easy to work with. I look forward to working with the Athena Team.
2 juli 2023
Welcome to the 21st Century
I've tried for home loans in the past with mortgage brokers and banks. All were horrible, inefficient, and one failed due to incompetence.
Not so with Athena. Start to finish, it was no muss, no fuss. It actually felt like we might finally be in the 21st Century. Thanks Athena!
29 juni 2023
So easy to deal with
So easy to deal with. Kept me up to date at all times. Highly recommended!!
22 juni 2023
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.