Asteria Hair Omdömen 417

I accidentally ordered the wrong unit with just one week to correct it before I left the country. I reached out to their customer service and they offered a seamless solution. I was sent a new invoice to pay the difference for the correct unit and given a shipping address to return my mistake. Within 5 days I had my new correct wig and it is absolutely beautiful! I’m so thankful their customer service representative was so responsive and helpful. 10/10 minus nothing ❤️

Received my wig,looked nice till I washed it and the hair sheds when combing aswell.

Ok so this is my 3rd wig with Asteria hair and let me tell you, I have never experienced such good customer service and such good hair. I learned about this company throw influencers on YouTube and I was a bit scared at first because sometimes the hair that the influencers receive is not the same that regular customers do. But honestly Asteria proved me wrong. Like I said this is my third time ordering, the hair has been soft and full EVERY SINGLE TIME. The lace is REAL HD lace and bleached, pre plucked. I also had special requests every time, which I was able to communicate throw WHATSAPP seamlessly, and the shipping is fast. I will definitely be ordering more. If you are on the fence about this company, this is your sign to go ahead and order!

Great quality bought water wave and in love with the curls. Seller was responsive and very friendly already put in another order with them again!!

I brought a customized upart wig from this company and I absolutely love it. I reccomend everyone to buy from this company. The customer service is awesome too

I have ordered a 250% density 28 inch body wave wig which came with a 6 inch wig free. I laughed when I looked at that 6 inch wig anyway the 28 inch wig wig is not full. It looks more like 180% density I paid $447.00 after discount. I did not like the quality of the wig so I complained to the company to do an exchange/refund I just received it 11-15-2023 which was Wednesday. It now Thursday they to me to buy 1 bundle of hair to make the wig fuller. Heck Nawh!… I’m not trying to spend any more money. I told them today 11-16-3023 which is Thursday now they want me to take picture of every angle of the wig. That’s too much doing. I just got the wig all I did was take the wig out of the bag and put it back in the package and contact Asteria Hair. A very bad company to deal with. I have purchased 3 wigs from them. They have been different type of hair from curly, loose wavy, water wavy that I have purchased from them. Please chose 250% density for wavy, and deep wavy if you choose 250% density for curly hair it will be very big hair. Beware of body wavy and straight hair it’s really not that full @ 250% density.
They give you a hard time trying to do a return or exchange asking you to buy more bundles for the wig or why do you want a refund? It’s your money you should be able to do what you want if you don’t like something it wasn’t a customize wig. Lol

From all the way from Rowlett, Texas

Tookie

Asteria hair where do I start ? This company has the best amazing hair . Delivery is fast these wigs last for years extremely good quality have bought 8 wigs already and more wigs to come . Thank you because this hair make me look like a princess !

I was well satisfied when my product reached me i gave a 5star because it is great for the value of the price, affordable,and also looks real. I dipped a shade of my foundation just to make it look more realistic i also cut the tips to which gave me a bouncier and fooler look

The unit is gorgeous. I appreciate their excellent customer service and shipping was quick! Thank you Asteria Hair!

Asteria is the best hair company yet. I have been purchasing hair from them for years and they never disappoint. The communication and customer service just keeps getting better. I love the company and love the customized hair and it's affordability, not to mention the super fast shipping! ⭐️⭐️⭐️⭐️⭐️

I've been buying from Asteria Hair since 2020. Really no real issues..this company is EXCELLENT when it comes to communication, they were even willing to change things to make my experience better..i think I'm on my 4th wig from Asteria, i will definitely continue purchasing, the hair quality is nice, human, can be dyed, takes dye/bleach well, affordable, density is usually around 150%
NOT AT ALL PLZ'D WITH THE COLORED HAIR i took the bullet on that one, but the natural blk, i enjoy working with Asteria Hair.

Customer service was 10/10.. my wig was way too small, they processed my return with just some minor issues, however they did not ignore me . Communication was extremely great. The issue was resolved and I received my hair . Love the wig, hair is soft and very lightweight, some shedding but manageable .I am Having some issues with the lace when gluing it with lace melt spray but I think that’s my wrong doing .I will order from them again base of the wonderful customer service experience.

I have ordered from Asteria over a dozen times and each time they go above and beyond to ensure your hair is received in a timely manner and that you are satisfied. Most recent I ordered a V part wig but later realized the texture originally chosen was not my favorite. I notified Asteria following them reaching out to confirm my shipping address and to my delight they provided me with their stock list in their local warehouse and allowed me to swap my hair which I received within 2-3 days. Amazing people with good hair that actually care!

I Love everything about the products. No shedding, very little tangling, Lace is truly HD. After many disappointments with other wig dealers. I am so happy with Asteria Hair. I am now a permanent customer.

Thank you for the Hair. Haven’t tried it yet but it’s really true to length and lace is really good !

Customer service was amazing and my kinky straight wig was perfect! I went through 2 companies and 3 wigs before landing here. I’m in love with my wig. It’s better than I could imagine. I was scared about the cap not turning out correctly, but I was sent videos from the warehouse of the cap. They did everything to ease my mind. Will definitely shop again!

Asteria hair has great customer service. They walk me through the whole process until my package was delivered. My curly wig was 200 density and it was just that! Very full very bouncy. lace melts into your skin. I will definitely be ordering again.

PLEASE DO NOT WASTE YOUR MONEY. Esp if your from the UK..They only give the good hair to influencers. The curly hair sheds & tangles like CRAZY. I had to cut the wefts out because they were seriously matted & trust me I know how to handle curly hair. Nothing like described and the hair had brown & grey strands all over! This will not last more than a few weeks, says 1/2years with good care… bs! PayPal are no help either so don’t bother as Asteria tell them they have provided everything!

Phenomenal service!! I Purchased the wig, the wig was too big for me. I was able to send the wig back and get a size to fit my little head. The whole time customer service was with me and make sure I got what I needed. Thank you

the hair I received have been horrible. The wig cap is too small , the wig came with no clips , I had to add clips to the hair . It has a very strong odor from the time I opened the package.I want to return the hair and get my money back and the company keeps not responding to my emails. I’m very disappointed.