Assura Financial Limited Omdömen 

529
•
TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Very professional and friendly staff. Toni was very thorough and specific in detail but calm and friendly too. Customer service 1st class and all information received and understood easily. The call w... Se mer

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Betygsatt 5 av 5 stjärnor

Nathan was so helpful ,friendly ,polite & he explained everything to me.And anything I didn’t understand Nathan went over again with me to explain my options. Me & my husband are happy & feel better w... Se mer

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Betygsatt 5 av 5 stjärnor

I am extremely pleased with both Assure insurance and my life insurabce policy. From the very beginning the team were committed to helping me find the best policy to cover my needs. Both Zeb and A... Se mer

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Betygsatt 5 av 5 stjärnor

I’m not sure what needs to change but you need to make your first initial call doesn’t sound like a scam. I dealt with Kate stone I think and she is a nice girl to work it. She could tell I was... Se mer

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Företagsinformation

  1. Temporär dödsfallsförsäkring

Skrivet av företaget

ASSURA+PROTECT is a trading name of Assura Financial Limited. Assura Financial Limited is authorised and regulated by the financial conduct authority under FCA registration number 795982. Assura Financial Limited is registered in England and Wales (no: 10781585) Dividend Life-Term Life and Multi claim critical illness cover; a modern life insurance with: Up to 200% multi-claim critical illness cover 200% Dual Life Cover Doctor on Demand with 24/7 GP services Life empowered membership benefits Life Empowered is more than our motto – it is our commitment to our customers. Make up to 3 major critical claims for a combined maximum benefit of twice (2X) the policy sum insured. (Most U.K. Insurance providers only permit 1 major claim per policy.) Dual Life Cover Partner protection which covers both lives – not just the first life like traditional joint life insurance. Membership Benefits Through the Annabel App policyholders access benefits including; cashback and discount savings with over 300 retail rewards partners, global periodicals, Doctor-on-Demand with 24/7 GP and Prescription Services. Competitive & Fair Premiums. Annabel rewards are available on all policies at no extra costs and there are never any activity requirements to keep premiums low and fixed. Assura Dividend Term Life with Multi-Claim Critical Illness Cover insurance is underwritten and issued by Family Assurance Friendly Society Limited which is authorised by the Prudential Regulation Authority (PRA), regulated by the Financial Conduct Authority (FCA), (Financial Services Register reference number 110067) and Prudential Regulation Authority, and incorporated under the Friendly Societies Act 1992, registered number 939F. Terms and Conditions Apply


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

529 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 37 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(529)

432 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Exceptional service from start to…

Exceptional service from start to finish
​"Dealing with Daniel Hudson at Assura + Protect was an absolute pleasure. He was incredibly helpful, answered all my questions, and made sure I was completely happy with my new policy. 5-star.

Dan made the whole process so easy and was a total star 🌟 through out the process.

He definitely was the reason I purchased today

14 juli 2026
Omdöme utan inbjudan
Logotyp för Assura Financial Limited

Svar från Assura Financial Limited

We appreciate your feedback and are delighted you had a positive experience.

Betygsatt 5 av 5 stjärnor

Unbelievably patient

Unbelievably patient: I spoke with Stacey C and she was so polite and helpful. Managed to get me a massively improved policy despite poor phone line.
I didnt feel pressured or self conscious and this is a massive thing for me: when talking about anything private, I struggle but Stacey made it possible. Service was brilliant, Stacey definitely knows how to deliver exceptional customer service, providing options and took the mundane out of the conversation. Thank you Stacey.

HIGHLY recommended.
Did I mention getting a fantastic policy?

13 juli 2026
Omdöme utan inbjudan
Logotyp för Assura Financial Limited

Svar från Assura Financial Limited

Thank you for the wonderful feedback. We’re delighted we could help.

Betygsatt 5 av 5 stjärnor

Stacey was amazing throughout

Stacey was amazing throughout, I always struggled online with life insurance due to not knowing what was classed as a medical condition and what was undergoing treatment etc, therefore she made this a breeze. Could not recommend enough. Super friendly and I feel at ease knowing I am now covered as are my family. Thanks Stacey!

13 juli 2026
Omdöme utan inbjudan
Logotyp för Assura Financial Limited

Svar från Assura Financial Limited

We’re pleased you had a positive experience. Thank you for your review.

Betygsatt 3 av 5 stjärnor

Had a good experience from 2 informative sales representitives.

Had a good experience from informative staff; Sean and Ryan. I have agreed to the policy, etc. But then went to open the review page and saw Assura had over 400+ negative reviews. I also found the file they sent went to my spam folder. Thus, I have decided to stick with my current provider.
Read the reviews, the service doesn't start and finish with sales people. It's about the after care, the service and policy itself. I for one do not feel comfortable switching my cover. The link provided showed 400+ positive reviews, but when you click on the 1 highlighted review star, that highlighted the 400+ negatives, so I will stick with my review, as that is what I saw. I do not appreciate being told to amend my review, when it is true to what I experienced.

13 juli 2026
Omdöme utan inbjudan
Logotyp för Assura Financial Limited

Svar från Assura Financial Limited

Thank you for taking the time to leave your feedback. We're delighted to hear that Sean and Ryan provided you with a positive and informative experience.
We appreciate you sharing the reasons behind your concerns and desire to stay with your current provider.
We apologise if our previous communication regarding amending your review. Our intention is to clarify that there are businesses with similar names, which can sometimes lead to confusion when viewing online reviews, and we wanted to ensure you had the correct information available to you.
Thank you again for your comments and for considering Assura Protect. We wish you all the very best moving forward. If you would like to contact us further please call: 03300100210.

Betygsatt 5 av 5 stjärnor

I had a wonderful experience with…

I had a wonderful experience with Stacey. She's very good at what she does as she detailed every information about assuraprotect and she's one of the reasons I decided to come on board.

13 juli 2026
Omdöme utan inbjudan
Logotyp för Assura Financial Limited

Svar från Assura Financial Limited

We’re grateful for your feedback and your trust in our team.

Betygsatt 5 av 5 stjärnor

Very professional and helpful right…

Very professional and helpful right through the process of getting my insurance,answered all my questions.

10 juli 2026
Omdöme utan inbjudan
Logotyp för Assura Financial Limited

Svar från Assura Financial Limited

Thanks for your review. We’re pleased you were happy with our service.

Betygsatt 5 av 5 stjärnor

Really friendly customer advisors who…

Really friendly customer advisors who spoke with care and compassion. They explained the cover really well, had plenty of time to answer questions and go back over things. Goodwill was my advisor and I didn't catch the name if the first guy who spoke to me but he was really nice too!!

9 juli 2026
Omdöme utan inbjudan
Logotyp för Assura Financial Limited

Svar från Assura Financial Limited

Thanks for your review. We’re pleased you were happy with our service.

Betygsatt 5 av 5 stjärnor

I just get off the phone with Kevin

I just get off the phone with Kevin, he is so polite, very knowledgeable and answered all my questions. He is patient and very helpful with application. I recommend this to anyone. Thank you.

8 juli 2026
Omdöme utan inbjudan
Logotyp för Assura Financial Limited

Svar från Assura Financial Limited

We’re delighted to hear you had a great experience. Thank you for your feedback.

Betygsatt 5 av 5 stjärnor

Helpful with critical illness cover

Good clear information for a product that I needed. Stacey was great to talk to friendly and helpful.

8 juli 2026
Omdöme utan inbjudan
Logotyp för Assura Financial Limited

Svar från Assura Financial Limited

Thank you for sharing your experience. We’re pleased we could assist.

Betygsatt 5 av 5 stjärnor

Aqran was lovely. Budget friendly agreement!!

Aqran was so lovely and really explained the process and options available to me. He worked with me to establish a realistic policy and budget allowance. I especially like the fact that with this policy I have peace of mind til I’m 85, that my kids won’t have to pay for my funeral and I also have the added bonus of private access to a GP 24/7 for free. Such a great company.. hopefully I won’t need them but it’s reassuring to know I’m covered just incase and my kids won’t have to worry as they will receive 30k

7 juli 2026
Omdöme utan inbjudan
Logotyp för Assura Financial Limited

Svar från Assura Financial Limited

Thank you for your lovely comments. We’re delighted we could help.

Betygsatt 5 av 5 stjärnor

Daniel Hudson helped to update my life…

Daniel Hudson helped to update my life insurance today. He was very polite and friendly and made the whole process easy to understand and as simple as possible. Great customer service and have already recommended to my family.

7 juli 2026
Omdöme utan inbjudan
Logotyp för Assura Financial Limited

Svar från Assura Financial Limited

We’re delighted to know you were satisfied with our service. Thank you for your review.

Betygsatt 5 av 5 stjärnor

Nice and easy to deal with

Nice and easy to deal with, dealt with Ryan Gormley, top bloke, happy customer.
Thanks Ryan.

2 juli 2026
Omdöme utan inbjudan
Logotyp för Assura Financial Limited

Svar från Assura Financial Limited

Thank you for choosing us and for taking the time to share your experience.

Betygsatt 5 av 5 stjärnor

Great work

George was great, very informative and clear on the phone. Took the time to speak with me and get to know me rather than just selling a product. Very happy with the cover he has been able to provide.

2 juli 2026
Omdöme utan inbjudan
Logotyp för Assura Financial Limited

Svar från Assura Financial Limited

We’re pleased to have been able to assist you. Thank you for your wonderful feedback.

Betygsatt 5 av 5 stjärnor

Stacey was realy lovely and very…

Stacey was realy lovely and very helpful throughout would recommend this company for life insurance

30 juni 2026
Omdöme utan inbjudan
Logotyp för Assura Financial Limited

Svar från Assura Financial Limited

Thank you for sharing your experience. We’re pleased we could assist.

Betygsatt 5 av 5 stjärnor

Excellent service from Ryan

Excellent service from Ryan, great customer service got my monthly insurance down by almost 10

29 juni 2026
Omdöme utan inbjudan
Logotyp för Assura Financial Limited

Svar från Assura Financial Limited

We appreciate your comments and are glad you had a positive experience.

Betygsatt 5 av 5 stjärnor

Godwill Kweto help set up my life insurance.

Godwill Kweto help set up my life insurance, very friendly and a lovely humour. Helpful and explained everything in detail in everything I needed to know of my contract and special offers. Good customer service.

23 juni 2026
Omdöme utan inbjudan
Logotyp för Assura Financial Limited

Svar från Assura Financial Limited

Thank you for taking the time to leave us your feedback. We truly appreciate it.

Betygsatt 5 av 5 stjärnor

After speaking with Ryan this afternoon…

After speaking with Ryan this afternoon sorted out my life insurance renewal. Ryan was very efficient and explained everything clearly and we whizzed through the application in no time . I was very impressed with the level of support provided and made the whole process all most enjoyable and found talking to an actual human made the whole process alot easier. Thank you Ryan highly recommended and appreciated the personal touch .

22 juni 2026
Omdöme utan inbjudan
Logotyp för Assura Financial Limited

Svar från Assura Financial Limited

We’re pleased to hear you were happy with the service you received. Thank you.

Betygsatt 5 av 5 stjärnor

Very helpful from start to finish

Very helpful from start to finish. Lots of information provided about my chosen policy. Will definitely recommend to others

19 juni 2026
Omdöme utan inbjudan
Logotyp för Assura Financial Limited

Svar från Assura Financial Limited

Thank you for your lovely comments. We’re delighted we could help.

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