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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

From start to finish Aspray were great to deal with. Took care of everything and made the whole process stress free. Tracy from in the main office is as great at keeping us informed throughout the pro... Se mer

Betygsatt 5 av 5 stjärnor

I have worked with george closely on a case on behalf of my mother. George has proved faultless in his communication and delivery of works. Everything has run smoothly from start to finish and my mum... Se mer

Betygsatt 5 av 5 stjärnor

Wil and Danny from Aspray Reading are fantastic. Following finding a leak which had silently created extensive damage across 4 rooms the Aspray team worked tirelessly and with great humour and warmth... Se mer

Betygsatt 5 av 5 stjärnor

George from Aspray peterborough was great throughout! He kept us updated on everything they were doing and even when there was long periods of not knowing what was happening on either end he checked i... Se mer

Företagsinformation

  1. Skadereglerare
  2. Byggnadsrenovering
  3. Försäkringsbolag

Skrivet av företaget

Property Damage Insurance Claim Repair Management Services - Our award-winning, loss assessing service aims to help policyholders make successful buildings insurance repair claims caused by storms, burst pipes, accidental damage, smoke, fire and floods...


Kontaktuppgifter

  • Commercial Road, BB3 0DG, Darwen, Storbritannien

  • aspray.com

4,7

Utmärkt

TrustScore 4.5 av 5

267 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Betygsatt 5 av 5 stjärnor

Excellent service from Aspray

Excellent service from Aspray. Their customer service is fantastic and they are always available to discuss any aspect of a project 7 days a week. Communications were always swift, accurate and friendly. Their attention to detail is perfect and they managed the project smoothly and efficiently. It was pretty much hands off for us (which is exactly what we wanted).

15 juli 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A very positive experience

A very positive experience - Aspray helped us navigate through the complexities of our insurance claim to deliver a positive outcome. Many thanks

11 juli 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Exceptional service from Aspray

Having suffered a significant fire in my garage, Aspray and in particular Andre Van der Walt were exceptional in dealing with the repairs including a new roof and door. I admit to being somewhat sceptical at first about the value that Apray could bring, especially without any cost to myself, but once signed up the service from Aspray and Andre was fantastic. They dealt with every element of the repair and the liaison with my insurance company. This is something that I am sure would have taken me many painful hours if I had been forced to do it myself, which was frankly the only option suggested by my insurer. This was all done at my convenience despite me having a busy job and not being available on frequent occasions. A huge thanks to Andre and the Aspray team for doing such a wonderful job.

8 juli 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic service

Fantastic service that took away the hassle and worry associated with our insurance claim. Would not hesitate to recommend.

29 juni 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Outstanding Service!

In early May 2022 we awoke in the wee hours of the morning to what sounded like a waterfall on our first-floor landing, which turned out to be a burst mains pipe embedded in the bathroom/hallway wall. Based on the time the electricity went out it was clear that water had been gushing from this burst pipe for at least two hours before we discovered it and as a result, the damage it caused was significant.

First thing in the morning I contacted Ian O'Neill at Aspray Glasgow West to seek his assistance with the imminent insurance claim. Ian responded immediately and was at the property by 10am that morning.

Ian’s absolute commitment to ensuring we received a fair and reasonable settlement, and that our home was fully reinstated to a high standard was both impressive and reassuring and doubtless helped us to avoid what would have otherwise been a highly stressful and potentially expensive situation.

The service Ian O’Neill and Aspray Glasgow West provided throughout was outstanding and I cannot recommend Ian and the team at Aspray Glasgow West highly enough and would encourage anyone needing to make an insurance claim for damage to their property, domestic or commercial, to contact Aspray Glasgow West now!

27 juni 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very happy with the whole process

Aspray handled my insurance claim thoroughly well, and I'm incredible happy with the completion of repair work to our communal fencing after a car reversed through it. I would certainly recommend and use them again.

22 juni 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible service and communication once contract was signed

My agent was recommended by a structural engineer and everything was great to begin with - she was very helpful, communicated a lot to get me to sign the contract. But since then I have to chase and chase her and can only assume she can't be bothered because my claim is too complicated and might not be paid out. I hired the loss adjustor for the very reason that this is not straight forward and I didn't want the ongoing stress of dealing with it. And I now have the stress of chasing and chasing the loss adjustor and the claim having virtually nothing done for 5 months. If you live in Kent don't bother with Aspray. I can only assume the good reviews are for other adjustors and I've been very unlucky!

15 juni 2022
Omdöme utan inbjudan
Logotyp för Aspray

Svar från Aspray

We are sorry to hear of your experience with Aspray.
We would like the opportunity to investigate this matter further. Someone from our head office team will be in touch shortly.

Betygsatt 5 av 5 stjärnor

I had the pleasure of having Nathan…

I had the pleasure of having Nathan Meritt deal with my claim. He is highly professional, kept me up-to date with the entire claim and the expected outcomes. Nathan managed to fight with the Insurance company and if it wasn’t for him the insurance company would have still dragged their heels. I would highly recommend Nathan.

10 juni 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Aspray and George Masterton have been…

Aspray and George Masterton have been involved for few months now, helping us at every step of the way to support us with our home insurance claim.

I wasn’t getting very far very fast with the insurance company, however with George’s help that all changed.

I would highly recommend anyone utilising the services of Aspray and in particular George and his team.

24 maj 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

MY ASPRAY EXPERIENCE

Satinder Grewal, a representative of Aspray was always accessible and helpful. He also provided 100% constant updates, replies messages and willing to satisfy his clientele.

All very, very laudable indeed.

17 maj 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Service from Satinder and his team

I am very grateful to Satinder for sorting all our issues in regards to pipe leakage in our kitchen. He communicated effectively and efficiently with the insurers and sorted all our problems very well. Thank you once again Satinder for all your hard work.

9 april 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

First class service provided…

Really happy with the service provided by Bill Maynard from Aspray Luton. From the initial call to the final completion of works, Bill took care of everything, from dealing with my insurance company, providing good trades and handled all communication with my tenants.

7 april 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Water tank leak

Bill did a great job managing our reinstatement work after our hot water tank leaked through ceiling. He took the stress away by managing all from the insurers to builders, keeping us in the loop the whole time. Bill's excellent communication and professionalism put us at lease from the start.

22 mars 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I cannot praise George and Aspray…

I cannot praise George and Aspray enough. We were struggling to find contractors when i posted our job online (refurbishment of Shower room affected by leak) George contacted me saying that he could help. i was initially cautious as i have not used this type of service before. however, George worked incredible hard to get the insurance claim through and sorted out all the work (which affected several rooms) the work was done to a very high standard. George was in constant communication all the time and took all the hassle of finding contractors/organising work away. George is highly professional and I would not hesitate for a moment in recommending him and Aspray to anyone!!

14 mars 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Life made simple

Mark has been great throughout the process. Nothing has been too much trouble and he has taken a lot of the work and worry out of the process for us. Can not recommend him highly enough.

28 februari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Flawless service and communication

Tracy, Lindsey and the whole team have been absolutely fundamental in ensuring that my apartment has been repaired and also renovated to a superb standard. As a landlord, not local to the apartment, the communication and clarity of explanation has been flawless and they have done everything they could to alleviate the pressures placed on me to manage a full renovation from a distance. I genuinely could not recommend them highly enough. Thank you so much

24 februari 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Would not recommend

Would not recommend, lack of communication

2 februari 2022
Omdöme utan inbjudan
Logotyp för Aspray

Svar från Aspray

We're sorry to hear that you feel dissatisfied with the service you have received. We would like the opportunity to investigate this further, could you kindly contact the team at head office on 0800 077 6705. Thank you.

Betygsatt 5 av 5 stjärnor

TERRY...LANCASTER

Excellent work carried out by the contractors after storm Arwen blew down brickwork onto our living room ceiling causing large cracks in it.
The work involved brickwork,plasterboarding,plastering
and painting..
A big thank you to Lindsey who organised the work and kept us up to date all the time..

31 januari 2022
Omdöme utan inbjudan

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