Aspire Lettings Omdömen 

Gabriela was fab. I was early for the viewing and was happy to wait but she kindly accommodated me anyway. Very professional and has gone out of her way replying to queries quickly and helping us find our dream home!
Would recommend Aspire to friends.

Gabriela showed me around a property yesterday and was very kind and informative throughout the viewing. The house was lovely and I'm keeping my fingers crossed that the application is accepted!

The day after I made this initial review I was sent a section 21 notice at 7pm! Trying to force a single mother & 5 children out on the street two are under 5 years old and one is severely sight impaired! Nobody is concerned by a new landlord it’s how the letting agents treat tenants that have lived in their property for 4 years spent thousands of pounds making it a home always paid their rent on time and been a good tenant with no intention of leaving the property. But the minute you tell them you aren’t happy with not providing proper notices etc and aren’t comfortable loosing the rights to your existing tenancy they then send a section 21 after bullying you for weeks to sign theirs. Promises of new flooring I never asked for it was offered to me months ago and was still going ahead on the 4th September until today when I’ve questioned why I haven’t heard from a contractor when I was told I would within a week!

New update:
You didn’t send anything on the 1st September it was actually the 2nd
I was chasing everything up on the 1st.
Also there is no section 3 attached.
I’ve got emails from heaven trying to claim you dont have to provide landlords address too.

Update:
My new AST you sent me said the rent was £795 you sent me a separate standing order mandate stating you were paying the £70 difference to the landlord which makes no sense to anyone I’ve mentioned that to. This information also weren’t put into the AST so therefore it did affect my rent amount and it did affect my tenancy which is why I couldn’t sign it!

You are correct you have not forced me to sign the new agreement but you have tried repeatedly. Everytime I’ve asked to stop being pressured into signing it it’s been “landlord can legally send you section 21” you’ve tried to use it as intimidation at every corner.

Thank you for confirming I’m responsible for rent agreed in tenancy as I knew I would be held liable for that £70 you were “paying” exactly why I didn’t sign it.

Also I was never given a section 3 notice and the original ast didn’t hold the landlords address either. Like Heaven has just confirmed in her email she updated the ast on the 26th September at 2:45 adding these details. I’ve actually only been given this details after I’ve sent a formal letter giving 21 days to receive this information under the landlord and tenant act 1985. After emails of refusal to provide me with said details.

The house was sold to new landlord on or around 28th August and I’ve only received her address in writing today on the 1st October.

By far the worst letting agents I’ve ever had to deal with after renting homes for the past 13 years. Unfortunately my old landlord made the mistake of selling her property I’ve rented for the past 4 years to this company everything all seemed fine at first promises of no rental change, nothing going to change within tenancy, new flooring. Then they took over no proper notice in regards to new landlord and tried an illegal rental increase with no notice and against existing tenancy agreement terms. Telling me nothing has changed within rent they will pay the £70 difference which makes absolutely no sense to anyone as to why they’d do that nor did it say they would pay it in tenancy agreement. Trying to force you to sign their new agreement although you’re not legally required to and then constant threats of section 21s everytime you reach out to them. You ask them to stop mention the new agreement and section 21s and they just carry on. You say you don’t want them paying anything on your behalf they say they’re going to anyway. And when you ask for proper evidence such as landlords name and address for benefit claim reasons they point blank refuse and try blackmail you saying they will after you’ve signed their tenancy. Every tenant is legally entitled to their landlords name and address as part of the landlord and tenant act 1985. This company thinks they can do what they want never mind the tenants rights! Heaven Duffy has not done anything she’s been asked to do or given correct information from the start. And James Walker who was supposed to deal with complaint did absolutely nothing gave out more false information and nothing was resolved and it’s still on going.

Luke was very patient and helpful. He showed us a house, but we weren't chosen for it but he arranged straight away different house to view, which meet our expectation.
Thank you Luke

Luke helped us and understood our needs. Very attentive and organised.

5 stars would recommend

Booked a viewing g with ease, really helpful

Really helpful and informative

Great team! Very helpful

Luke is very helpful, detailed and informative.
Go extra mile to help new tenants.

Great service, great company to deal with , Luke is professional at his job
Thank you guys

Luke was very helpful and informative when it came to answering my questions and offering advice, he is very knowledgeable and professional would recommend to others

Had a great conversation with Luke when discussing aspire’s property rentals. Was able to answer all my queries thank you Luke.

Very helpful and great communication

Heaven was so lovely and kind! She made the process super easy and smooth! Very knowledgeable as well about the processes and the customer service was just brilliant! Couldn’t have asked for a better agent! thankyou again Heaven!

Gabi was brilliant helping me resolve any problems or queries I had. Great communication and attentive.

Lauren has been such a great help. Always communicates with myself and a pleasure to deal with. Thank you Lauren.

Luke very helpful
He was there early before us had the house door open ready to welcome us and show us round. Considering he didn’t know the area very well he was still as informative as he could be.