Placed order at beginning of April to be told (after they’d taken my money) that the lavenders would arrive in May. Contacted via email for an update to then be told it would be another 3 weeks. 7 w... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered 30 lavender plants from Ashridge. Concerned that they might not arrive before I went on holiday I contacted customer service who flagged up my delivery to ensure it would arrive in time for... Se mer
Excellent Excellent website easy to navigate Excellent prices Excellent choices Really fantastic customer service second to none, fast response too any questions really friendly. I had clev... Se mer
Despite a grave disappointment of losing a tree bought last summer which appeared to flourish but which never recovered after winter, Ashridge's Tom was very quick to offer an alternative replacement... Se mer
Företagsinformation
Skrivet av företaget
Ashridge Nurseries is an online garden centre trusted by over 100,000 UK British gardeners
Kontaktuppgifter
Grove Cross Barn, BA7 7NJ, Castle Cary, Storbritannien
- 01963 359444
- support@ashridgetrees.co.uk
- ashridgetrees.co.uk
Har besvarat 43 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ceanothus Autumnal Blue
I am very happy with my plant. Good size and healthy, very well packaged. In stark contrast in size to a competitor, although £4.00 less but was the size of a twig!
Excellent communication with regard to delivery and couriers.
A great company to buy plants and trees from
We have always had a good experience with Ashridge.Their communication is excellent , so are their plants.On the rare occasion a problem arises , it is dealt with in a prompt , efficient and friendly manner.
Very pleased with the lovely rose…
Very pleased with the lovely rose plants just received, Healthy and strong plants well packaged.
Customer Service Second To None
Ashridge Trees always process and deliver my order promptly and accurately. If there's ever a problem of availability, they provide an explanation and make whatever arrangements are necessary to keep their customers satisfied. The professional gardener who helps me maintain my suburban garden is equally happy with their service.
2021raspberry canes
I bought 30 raspberry canes in 2021. Planted immediately as per instructions. I wrote to company in 2022 to say that nothing was fruiting. I was told I should wait another year. In 2023 all 10 of the canes of Tulameen had died and we had few fruits on other 20 canes and those were small. I kept going but this year the canes look sad, half are dying and we have had few fruits. From 30 canes this is not what is expected. My previous canes for over 20 years produced wonderful fruit but at the end were not as productive so following advice I replaced them, wish I hadn't as they were still producing more fruit than my present canes. Three wasted years. All will dug up and new canes from another company bought. By the way the new canes were planted in adjacent plot as followed instructions not to plant where previous raspberries had been.

Svar från Ashridge Nurseries
I made an easy straightforward purchase…
I made an easy straightforward purchase online. My plant was delivered very very quickly and communication was excellent. Plant arrived in tip top condition, very pleased with purchase. Thank you.
Five stars every time for Ashridge Nurseries
I have had nothing but great service from this company. Every plant I've bought from them has arrived well-packed and in excellent condition and is now thriving. I particularly appreciate the fact they don't take your money until the order is being prepared for dispatch, unlike some online companies who take your money straightaway, then keep you waiting for weeks. Now waiting in anticipation for my latest purchase, a honeysuckle, to arrive this afternoon.
Great service
All round good service - the plant I ordered arrived in excellent condition and in good time. I was particularly impressed that the order form allowed me to state any dates when I didn't want the plant delivered, and I then got a personalised email which gave me the option to choose my delivery window. The plant then arrived just as promised and on time!
Ace plants
Ace plants. I got fed up with ordering from Sarah Raven and receiving dead or dying plants and having my orders cancelled at the last minute so I was left with empty beds this year I used Ashridge for hedging, cosmos and some other plants. All have been of exceptional quality, well packed, arrived at the right time for planting. I’m impressed and will use them again. They are also considerably cheaper than Sarah Raven.
The Buddlejas both arrived in a strong…
The Buddlejas both arrived in a strong box, with healthy plants to greet Mum and I on opening.
I bought them for my parents Care Home and i know that the Residents will all enjoy the wildlife surrounding the pink and darker spires.
I liked the emails too that informed me of each step from purchase to arrival.
I will defo be using this firm again. Thanks.
I NEVER buy plug plants because they're…
I NEVER buy plug plants because they're so often so wretched and puny, but the sweet peas I bought from this nursery were healthy, sturdy and extremely well-rooted. I shall buy from them again.
Good delivery and good trees but with slight damage
Bought a number of native tree whips, most good quality which i cant complain for the price, delivery was excellent with the ability to track the van, but my problem was that an oak sapling had a completely dead top (the bottom of the tree was still alive so not a massive problem) some hawthorns had dead branches on them and a spruce had snapped branches. Overall these didn’t detract much from my overall experience as the rest of my trees were fine, and they all had healthy roots and all have buds which have leafed out now
Cottage Garden Sweet Peas
I received some sweet pea plugs from Ashridge Nurseries via Roya Mail. The quality of the plugs was excellent - very healthy and strong growth. Clear, helpful guidance on how & when to plant the plugs. The packaging was also very good. I was also impressed with their Environmental Policy and pleased to read that most of their plants are UK grown. Massive thumbs up for Ashridge Nurseries! I will certainly use them again.
I wished I had read the reviews
I wished I had read the reviews. My last order wasn't packed properly - Roses just chucked into an open bin liner. Still hoping the raspberries will be ok.

Svar från Ashridge Nurseries
Very good customer service
I had a query regarding an order, Mary showed exceptional customer service and quickly resolved the matter to my complete satisfaction.
Fantastic customer service!
Fantastic customer service, great quality trees - 5/5 would recommend. The trees were for a community tree planting event
Opened the box and found only 1 plant…
Opened the box and found only 1 plant after I'd ordered 2. Just within measurements of 30-40cm but at least it looked a decent plant. Went to plant it and realised it was actually 2 plants but after splitting them the 2nd plant which I thought was a side shoot of the 1st plant I'd received was so much smaller and spindly. Probably should have gone to a garden centre and bought 2 decent plants?
UPDATE. Ashridge have contacted me and apologised and refunded me for both plants knowing one plant was ok. Updated to 4* (should have been right first time)
THANKS very much, rog

Svar från Ashridge Nurseries
High quality trees at a great price
The trees I purchased from Ashridge were of exceptionally good quality and at such a good price. They were very safely packed and arrived in pristine condition. I would highly recommend this company and their products.
Extremely helpful team
Extremely helpful team. Great quality plants, well packed and delivered. Delighted to recommend.
In all fairness....
I too ordered a number of bare rootstock trees last year for delivery this month. The website was professional, the communication good. But, the reviews scared me.
When the rootstocks arrived they were good and strong but one of the additionally purchased items had been missed and we'd been sent something else instead. I made contact via their website and within 60 minutes I had a written apology and a promise that the correct item would be sent out that day. It arrived the next day, a Saturday, by Royal Mail Special delivery.
I would definitely buy from Ashridge again.
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