Articture Omdömen 

Great product, excellent customer service, beautiful addition to our pool area. We love them! Thank you very much!

I ordered a duvet set in long staple sateen cotton - it felt perfect coming out of the bag. Once I washed it though, the “sateen” aspect was completely gone. I used the directions on the site for cold water, etc. I’m hoping I can salvage them, but I don’t have a ton of hope.

I’m not able to return them due to having washed them (and who on earth would sleep on sheets right out of the bag?). I’m super bummed.

A couple of positives, though. Shipping was much faster than I expected and the color on the sheets is beautiful, I just wish they were soft instead of scratchy.

We ordered four lights to the tune of $1300. We returned them because they looked like they belonged in a dollhouse for the outside of our new construction home and have not received a refund and it’s been almost a month scam. Stay far away scam

I originally ordered this comforter in a King size light weight. I decided I needed a little more weight for winter( I am a hot sleeper so thought the light weight was going to be perfect). When I spoke with the CS team member he recommended I go with the Medium weight and offered that he would ensure my replacement in the upgraded/improved quality. When I received this yesterday it is the most soft hand, comfortable outer material I have ever touched. I used it last night and it was glorious. It is the perfect weight, unbelievably expert construction and it offered the perfect sleeping experience. I am thinking I will order another one.

Customer Service is top notch. Ordered a table and we damaged it as we were unpacking it. Called and explained what happened and they took care of it immediately. Would definitely buy from this great company again.

Ordered three solar lights. After several months, one of the lights stopped working. We emailed Articture and sent a video of the problem (water seal was defective so the light was flooded). The customer service rep responded quickly and sent a replacement light to us. Excellent customer service! The lights are beautiful, too!

I ordered spoons in various colors, but they sent them in rose gold without my consent. When I filed a complaint, they responded with just one message a day. I will not order from them again.

Absolutely Stunning Wood Wall Panels!!!
I’m a Designer and I came across these wood wall panels during an internet search, and absolutely fell in love with them! Know these were for a client, I called and spoke directly with someone from the website (Cue), I had to confirm that these were quality products. He was extremely helpful and honest. I also called and got his input on two other light fixtures that were also very stylish. To say the least, I’m obsessed with these wood wall panels and the customer service was top notch! I definitely recommend!!!

I just received the last of my lighting order for our deck. I ordered the 11" solar lights to put around the deck and patio.
Waiting for my floor lamp named the "Signature outdoor Solar lamp". It came yesterday and I've never been so excited. It's adjustable, it has its own remote that turns off & on plus 3 dimming settings.
You don't need much more for light other than a few of these lamps. They can be used both inside and outside.
Your company has such a lovely variety to choose from that I don't know what to purchase next.
Perhaps a dining table light and walkway lights.
Thanks to your professional staff, especially Keith, for providing with such exceptional service.
I hope your company will have local presence in Northern California.
Louise E.

I'm very please with conversation with Q' today
He was extremely helpful about my resent purchase and offer my refund due to wrong size of my purchase. I will definitely continue shopping with Articture as I search for the best fit for my home.

This company has amazing customer service. I accidently ordered the wrong item. They made an exchange so easy & painless. Was very impressed from start to finish with Articure

I ordered the Japanese down-filled lounge chair in June and shortly after, as I inquired about the delivery date, I received a text from the consumer support team. I was told the information I had been given about delivery when I ordered was incorrect. It would take at least 45 days for the chair to arrive. I was also given the option to cancel my order and get a refund but I decided “to go with it”. I grew a bit anxious as time passed and even wondered if the company truly existed. Having someone to reassure me on a consistent basis via text message was essential as I waited what seemed to be forever. A special thank you to that special team person for all the support and professionalism that kept me feeling encouraged. I have no regrets, the chair arrived and is exactly what I wanted - minimalist in style, sturdy and well made, comfy to sit on and relax- It’s perfect for my unusual setting. And I have used it daily and the cushion has held its shape. Thank you Articture for my “forever “chair and making me a happy customer!

The product was made beautifully…. The fabric exquisite! The customer service brilliant…. They actually cared about their patrons. What an unexpected surprise!

I highly recommend Articture!!!!

I recently purchased Articture lights for around my yard and pool. They are so beautiful that all guests comment on them. Customer service has been very helpful. I was apprehensive to spend so much but everything else I tried I returned since it didn’t look so great. These lights make a statement and look amazing!

We have made several purchases through Articture. The products are high quality, the customer experience is top shelf and their respond to any issue quickly and honestly. Do not hesitate to engage with them!!

Great lighting with wonderful pricing. Sales rep was very accommodating and was very professional. We are a high-end Interior design firm and will definitely use them again…

The prices are great and the quality is topnotch. The sets I bought are beautiful and very well made. The customer service is very personal and generous. Someone almost always answers the phone, and they return calls promptly. I'm so happy to have found Articture!

I called to report that one of the lamps I received did not have the wireless phone charger as described on the website. They immediately corrected the situation by shipping a replacement. I was very pleasantly surprised by how easy it was to have the issue resolved. Excellent customer service!! Thank you!

WOW this company is absolutely amazing!! We ordered the 3D bow ties and they are fabulous. The customer service is also impeccable. Highly recommend!

First order with Articture. The duvet/sheet set I ordered was not the right color for me… Articture was quick to accept the return and refund my purchase price (minus a nominal fee, i think 2 points)
I’ll admit to being nervous about the return/refund bc it was not a simple form, click, print return label…. I actually had to call and email bc I was concerned about the return window. Turns out I had nothing to be worried about. I received a call back from a professional and courteous gentleman who handled my return and refund without issue. Definitely going to do more shopping bc the customer service was so great.

In this time of bogus companies selling garbage and not responding to complaints…. Articture was exactly what i needed: legit and ethical.

Thank you!