Artemest provides great customer service I ordered a coat stand and I was provided An update when it was ready to ship with Photos. Product arrived pretty fast And it arrived in excellent conditi... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I spent over $11,000 on a chandelier at Artemest and the experience exposed a serious gap between brand image and reality. Communication was the first failure. I asked time-sensitive question... Se mer
Företaget har svarat
Artemest not only has the most incredible, beautiful, high design and esteemed quality products... also their customer service is exceptional. I will be a loyal customer for a very long time and look... Se mer
Företaget har svarat
They followed up with me for all my questions and helped me customize my chandelier. The first chandelier came damaged from shipping, their customer service was great and they sent me a new chandelier... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
Artemest is the online destination for luxury Italian furniture and home décor. Get interior design ideas and shop unique collections from fine artisans.
Kontaktuppgifter
Via Savona 97, 20144, Milano, Italien
- +39 0236634040
- concierge@artemest.com
- artemest.com
4,4
Utmärkt
604 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
excellent service
22 augusti 2023
Omdöme utan inbjudan
Svar från ARTEMEST
Dear VG,
Thank you for your feedback! We’re glad to hear that you experienced excellent service. Your satisfaction is our priority, and we look forward to serving you again soon!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Svar från ARTEMEST
Cher Isabel,
Merci pour votre retour ! Nous sommes ravis d'apprendre que vous trouvez nos produits de grande qualité. Votre satisfaction est très importante pour nous.
Au plaisir de vous servir à nouveau bientôt !
Cordialement,
L'équipe d'Artemest
concierge@artemest.com
Awesome product.Fast delivery.
9 augusti 2023
Svar från ARTEMEST
Dear Zulhelmi,
Thank you for your feedback! We’re pleased to hear that you found the product awesome and that the delivery was fast.
We appreciate your support and look forward to serving you again soon!
Warm regards
Artemest Concierge Team
concierge@artemest.com
Access to world class craftsmanship at…
Access to world class craftsmanship at a fair price delivered in good time.
20 augusti 2023
Svar från ARTEMEST
Dear Marc Jones,
Thank you for your wonderful feedback!
We’re delighted to hear that you appreciate our access to world-class craftsmanship at a fair price, and that your order was delivered promptly. Your satisfaction means a lot to us, and we look forward to serving you again in the future!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Svar från ARTEMEST
Dear Max,
Thank you for your fantastic feedback and we apologize for the late reply!! We’re pleased to hear that you experienced excellent service and received a premium quality product with fast delivery. Your satisfaction is our top priority, and we look forward to serving you again soon!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
A superbly responsive service..,
A superbly responsive service that is promptly communicative and supportive throughout the purchase and delivery process. A resounding recommendation.
17 augusti 2023
Svar från ARTEMEST
Dear Robert,
Thank you for your wonderful feedback and we apologize for the late reply! We’re delighted to hear that you found our service superbly responsive and supportive throughout your purchase and delivery process.
Your recommendation means a lot to us, and we look forward to assisting you again in the future!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Very responsive and fair
10 augusti 2023
Svar från ARTEMEST
Dear Linda,
Thank you for your feedback! We’re glad to hear that you found our service very responsive and fair. Your satisfaction is important to us, and we look forward to serving you again soon!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
I love the plates
I love the plates! Absolutely fantastic and the packing, everything was safely and beautifully wrapped.
4 augusti 2023
Svar från ARTEMEST
Dear Elaine,
Thank you for your wonderful feedback, and we apologize for the late reply! We’re thrilled to hear that you love the plates and that everything arrived safely and beautifully wrapped. Your satisfaction means a lot to us, and we look forward to serving you again soon!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Saw what I wanted
Saw what I wanted. Ordered it. Received it in timely manner. Love the plate. So, all great.
10 augusti 2023
Svar från ARTEMEST
Dear Christine,
Thank you for your great feedback, and we apologize for the late reply! We’re delighted to hear that you found what you wanted, that your order arrived in a timely manner, and that you love the plate. Your satisfaction is our priority, and we look forward to serving you again soon!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Great chiller-would love to purchase…
Great chiller-would love to purchase extra sleeves.
Our wine cooler is exactly what we were looking for. So happy to have found this chiller. Fits all size bottles and easy to use and store. Trying to find out how to purchase additional sleeves. Ours leaks a bit and would like to have more.
1 maj 2023
Omdöme utan inbjudan
Svar från ARTEMEST
Dear Lisa,
Thank you for your wonderful feedback, and we apologize for the late reply! We’re thrilled to hear that the wine cooler is exactly what you were looking for. For purchasing additional sleeves, please reach out to our customer service team, and they will be happy to assist you. Your satisfaction is important to us, and we look forward to serving you again soon!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
I like the Italian Styles
I like the Italian Styles. The colours are amazing and of course the quality. I find inspiration for many purposes. And not to forget presentation for Hotels. And the customer service is great.
4 augusti 2023
Svar från ARTEMEST
Dear Benedetta,
Thank you for your wonderful feedback, and we apologize for the late reply! We’re thrilled to hear that you appreciate the Italian styles and their amazing colors and quality. It's fantastic to know that our products inspire you for various purposes, including hotel presentations. We also appreciate your kind words about our customer service.
Your satisfaction means a lot to us, and we look forward to serving you again!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Photos accurate, great customer service. Great quality.
Beautiful pillows. True to picture. Great customer service when I chatted with a question about the pillow before ordering. Showed long lead time but came a bit early. Overall will look to order from them again.
4 augusti 2023
Svar från ARTEMEST
Dear Christine,
Thank you for your fantastic feedback, and we apologize for the late reply! We’re delighted to hear that the pillows met your expectations and that our customer service was helpful during your inquiry. It's great to know your order arrived earlier than anticipated!
We appreciate your support and look forward to serving you again soon!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Great service
30 juli 2023
Svar från ARTEMEST
Dear Michelle,
Thank you for your feedback! We’re glad to hear that you found our service very responsive.
Your satisfaction is important to us, and we look forward to serving you again soon!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Svar från ARTEMEST
Dear Susan,
Thank you for your feedback! We’re glad to hear that you found our service very responsive and fair. Your satisfaction is important to us, and we look forward to serving you again soon!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Great Experience
It was my first purchase and it certainly won't be the last because everything was perfect from the first contact to the delivery. All very attentive and concerned about making everything happen in the best possible way.
27 juli 2023
Omdöme utan inbjudan
Svar från ARTEMEST
Dear Fabio,
Thank you for your wonderful feedback, and we apologize for the late reply! We’re thrilled to hear that your first purchase was perfect from start to finish. Your satisfaction and appreciation of our attentive service mean a lot to us.
We look forward to serving you again in the future!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Wonderful experience with Artemest…
Wonderful experience with Artemest regarding a custom mirror that I had made for a client! From the customer service, to the execution of the customization required with the artist for the project, the process and expectation I had hoped for, went as well as I could have wished for! And more importantly, my client loves her one-of-a-kind, fabulous mirror!
19 juli 2023
Omdöme utan inbjudan
Svar från ARTEMEST
Dear Lisa,
Thank you for your wonderful feedback, and we apologize for the late reply! We’re thrilled to hear that your experience with Artemest for the custom mirror was so positive and that our customer service met your expectations. It’s fantastic to know that your client loves her one-of-a-kind mirror! We appreciate your support and look forward to assisting you with future projects!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Purchase arrived quickly
Ceramic vase arrived quickly and in great shape! A beautiful piece that is perfect for my home.
17 juli 2023
Svar från ARTEMEST
Dear Kathleen,
Thank you for your feedback, and we apologize for the late reply! We’re delighted to hear that your ceramic vase arrived quickly and in great shape. It’s wonderful to know that it’s a perfect addition to your home! We appreciate your support and look forward to serving you again soon!
Warm regards,
Artemest Concierge Team
concierge@artemest.com,
The cloth is beautiful and purchasing
The cloth is beautiful and purchasing, delivery were seamless.
24 juli 2023
Svar från ARTEMEST
Dear Marc,
Thank you for your feedback, and we apologize for the late reply! We’re thrilled to hear that you found the cloth beautiful and that your purchasing and delivery experience was seamless. Your satisfaction is important to us, and we look forward to serving you again soon!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Warm regards,
The Artemest Team
Customer service is very responsive and…
Customer service is very responsive and great follow up
19 juli 2023
Svar från ARTEMEST
Dear johanne,
Thank you for your feedback, and we apologize for the late reply! We’re glad to hear that you found our customer service responsive and that you appreciated the follow-up. Your satisfaction is important to us, and we look forward to assisting you again in the future!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Fabulous Artemest
I was worried about how the item would fare on its journey to Sydney but it was packaged perfectly. Item exactly as described and even nicer in real life. Artemest were the best price by $200 compared to other vendors, highly recommended
4 juli 2023
Svar från ARTEMEST
Dear Deb,
Thank you for your fantastic feedback, and we apologize for the late reply! We’re thrilled to hear that your item arrived safely in Sydney and that it exceeded your expectations. It’s great to know that you found us to have the best price as well!
We truly appreciate your recommendation and look forward to serving you again in the future!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.