ARTEMEST Omdömen 604

TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Artemest provides great customer service I ordered a coat stand and I was provided An update when it was ready to ship with Photos. Product arrived pretty fast And it arrived in excellent conditi... Se mer

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Betygsatt 1 av 5 stjärnor

I spent over $11,000 on a chandelier at Artemest and the experience exposed a serious gap between brand image and reality. Communication was the first failure. I asked time-sensitive question... Se mer

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Betygsatt 5 av 5 stjärnor

Artemest not only has the most incredible, beautiful, high design and esteemed quality products... also their customer service is exceptional. I will be a loyal customer for a very long time and look... Se mer

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Betygsatt 5 av 5 stjärnor

They followed up with me for all my questions and helped me customize my chandelier. The first chandelier came damaged from shipping, their customer service was great and they sent me a new chandelier... Se mer

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Företagsinformation

  1. Möbelaffär

Informationen kommer från olika externa källor

Artemest is the online destination for luxury Italian furniture and home décor. Get interior design ideas and shop unique collections from fine artisans.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

604 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Artemest made custom order easy.

It was easy to order a customer made piece, and did took less time than quoted.

11 mars 2024
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Dear Anna,

Thank you for your feedback! We’re delighted to hear that your custom order process was easy and that it arrived sooner than expected.
Your satisfaction is our priority, and we look forward to helping you again in the future!

Warm regards,
Artemest Concierge Team
concierge@artemest.com

Betygsatt 5 av 5 stjärnor

Faster than expected special order…

Faster than expected special order delivery. Great quality. Awesome

11 mars 2024
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Svar från ARTEMEST

Dear Gary,

Thank you for your fantastic review!
We’re thrilled to hear that your special order arrived faster than expected and that you’re pleased with the quality. We appreciate your support and look forward to serving you again!

Warm regards,

Artemest Concierge Team
concierge@artemest.com

Betygsatt 5 av 5 stjärnor

Gorgeous glass

Gorgeous glass. Will buy others in this collection.

12 mars 2024
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Svar från ARTEMEST

Dear Peter,

Thank you for your lovely feedback!
We’re delighted to hear that you find the glass gorgeous and plan to buy more from the collection.

We can’t wait to assist you again!

Warm regards,
Artemest Concierge Team
concierge@artemest.com

Betygsatt 5 av 5 stjärnor

One of my favourite websites

One of my favourite websites. Amazing selection, great taste. For all purses. Thank you.

8 augusti 2023
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Svar från ARTEMEST

Dear Celine,

Thank you for your kind words.

We are really glad that you love our website and our selection of handcrafted items. We work really hard to find and select the best pieces only.

We will be really happy to assist you again in the future.

Best,
Artemest Concierge Team
concierge@artemest.com

Betygsatt 5 av 5 stjärnor

Great Art

Just as advertised. Fantastic piece of art.
The packaging and the the service are great.

29 februari 2024
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Svar från ARTEMEST

Dear Michelangelo,

Thank you for your beautiful words.

We are really glad that you enjoyed your shopping experience with us and that all went smoothly. We take extra care in trying to provide the best and most efficient service to all our clients.

We will be really happy to assist you again in the future.

Best,
Artemest Concierge Team
concierge@artemest.com

Betygsatt 5 av 5 stjärnor

The website was beautiful

The website was beautiful. The glasses that I ordered were exactly as pictured. The checkout process was easy. I got my glasses in a short period of time. They are arrived in perfect condition and I absolutely love them! They are a beautiful quality, and very unique in style.

6 mars 2024
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Svar från ARTEMEST

Dear Leslie,

Thank you for your beautiful words.

We are really glad that you enjoyed your shopping experience with us and that you love your beautiful glasses. We hope that you will enjoy them in the coming years.

We will be really happy to assist you again in the future.

Best,
Artemest Concierge Team
concierge@artemest.com

Betygsatt 5 av 5 stjärnor

Chiara Mason

Excellent and personalised service from staff in Italy on a delivery gone astray in customs on entry into Australia. Could not be faulted. Thank you!

26 februari 2024
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Svar från ARTEMEST

Dear Caroline,

Thank you for your kind words.

We are really glad that you enjoyed your shopping experience with us and that Chiara's help was precious in solving the matter at customs.

Do not hesitate to get in touch with us, we will be really happy to assist you again in the future.

Best,
Artemest Concierge Team
concierge@artemest.com

Betygsatt 5 av 5 stjärnor

Wonderful business

Wonderful business, beautiful exquisite pieces and fabulous service.

10 januari 2024
Omdöme utan inbjudan
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Svar från ARTEMEST

Dear Annick,

Thank you for your kind words.

We are really glad that you love our website and our selection of handcrafted items. We work hard to find and select the best pieces only.

Do not hesitate to get in touch with us, we will be really happy to assist you again in the future.

Best,
Artemest Concierge Team
concierge@artemest.com

Betygsatt 4 av 5 stjärnor

After spending somewhere between…

Really good customer service! Some of the items are definitely worth the price like my stunning GIOIA BEIGE NIGHTSTAND and Antinoo head bust made by Artisans at Galleria Romanelli. However, some items are a little questionable in terms of the quality and the price, just make sure to read the description of the items well and ask the concierge for more photos if making a big purchase. Overall, I recommend Artemest!

19 december 2023
Omdöme utan inbjudan
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Svar från ARTEMEST

Dear Stitich,

Thank you for your thoughtful feedback!
We’re glad to hear that you had a positive experience with our customer service and are enjoying your stunning GIOIA BEIGE NIGHTSTAND and Antinoo head bust.
We appreciate your advice regarding item descriptions and encourage all our customers to reach out for more information when needed.
Thank you for recommending Artemest, and we look forward to assisting you again!

Warm regards,
Artemest Concierge Team
concierge@artemest.com

Betygsatt 5 av 5 stjärnor
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Svar från ARTEMEST

Dear Lina,

Thank you for your kind words.

We are really glad that you love our website and the quality of our handcrafted items. We work really hard to find and select the best pieces only.

We will be really happy to assist you again in the future.

Best,
Artemest Concierge Team
concierge@artemest.com

Betygsatt 5 av 5 stjärnor

Customer Service

Artemest and the concierge team did an outstanding job with assisting me! They went over and above in the process and they were such a pleasure to work with!! Many thanks and I do appreciate all of your assistance!!!
Ellen T

1 december 2023
Omdöme utan inbjudan
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Svar från ARTEMEST

Dear Ellen,

Thank you for your beautiful words.

We are really glad that you enjoyed your shopping experience with us and that all went smoothly. We take extra care in trying to provide the best and most efficient service to all our clients.

We will be really happy to assist you again in the future.

Best,
Artemest Concierge Team
concierge@artemest.com

Betygsatt 5 av 5 stjärnor

Mit der Ware + Abwicklung voll zufrieden

Guter Kundenservice. Die Lieferzeit war viel kürzer als im Angebot angegeben.
Der Kundenkontakt funktioniert super. Die Ware war super und sicher verpackt.
Die Hippo-Skulptur ist wunderschön und von guter Qualität (keine Macken)!
Alles bestens :–)

22 november 2023
Omdöme utan inbjudan
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Lieber Fred,

Vielen Dank für Ihr tolles Feedback! Es freut uns zu hören, dass Sie mit unserem Kundenservice, der schnellen Lieferung und der sicheren Verpackung zufrieden sind. Wir sind begeistert, dass Ihnen die Hippo-Skulptur gefällt und Sie mit der Qualität zufrieden sind. Ihre Zufriedenheit bedeutet uns viel, und wir freuen uns darauf, Sie bald wieder bedienen zu dürfen!

Mit freundlichen Grüßen,
Artemest Concierge Team
concierge@artemest.com

Betygsatt 5 av 5 stjärnor

So more beautiful than the others

The company site is easy to navigate , very esthetic , very original : so different , so more elegant than many other sites .
All the products shown are interesting , high quality ,When you buy , delivery is fast .

9 november 2023
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Svar från ARTEMEST

Dear Mrs Brion,

Thank you for your beautiful words.

We are really glad that you enjoyed your shopping experience with us and that you love the quality of our items. We take extra care in trying to provide the best and most efficient service to all our clients.

We will be really happy to assist you again in the future.

Best,
Artemest Concierge Team
concierge@artemest.com

Betygsatt 5 av 5 stjärnor

Ottima

Puntualità è velocità di consegna.

17 november 2023
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Svar från ARTEMEST


Cara Cristina,

Grazie per il tuo feedback! Siamo felici di sapere che hai apprezzato la puntualità e la velocità della consegna. La tua soddisfazione è molto importante per noi. Speriamo di servirti nuovamente presto!

Cordiali saluti,
Artemest Concierge Team
concierge@artemest.com

Betygsatt 5 av 5 stjärnor

Great customer service

8 november 2023
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Svar från ARTEMEST

Dear Carrie,

Thank you for your beautiful words.

We are really glad that you enjoyed your shopping experience with us and that our customer service was helpful during the whole process. We take extra care in trying to provide the best and most efficient service to all our clients.

We will be really happy to assist you again in the future.

Best,
Artemest Concierge Team
concierge@artemest.com

Betygsatt 5 av 5 stjärnor
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Svar från ARTEMEST


Dear Ale,

Thank you for your feedback! We’re glad to hear that our team was efficient in resolving the shipping mistake. Your satisfaction is important to us, and we appreciate your understanding.
If you need any further assistance, please don’t hesitate to reach out!

Warm regards,
Artemest Concierge Team
concierge@artemest.com

Betygsatt 5 av 5 stjärnor

Beautiful pieces, very prompt service

Beautiful pieces (the Blade Runner old fashioned glasses), very prompt service, product is packed well to arrive intact. The entire experience was positive!

6 november 2023
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Svar från ARTEMEST

Dear Lance,

Thank you for your fantastic feedback! We’re delighted to hear that you loved the Blade Runner old-fashioned glasses and that you had a positive experience with our prompt service and packaging. We appreciate your support and look forward to serving you again soon!

Warm regards,

Artemest Concierge Team
concierge@artemest.com

Betygsatt 4 av 5 stjärnor

EVERYTHING WAS GREAT JUST WISH THERE…

EVERYTHING WAS GREAT JUST WISH THERE WAS A DIRECT PERSON TO SEND PO'S TO FOR TRACKING PURPOSES AND QUESTIONG. LIGHT LOOKS AMAZING.

30 oktober 2023
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Svar från ARTEMEST

Hi Tanya,

Thank you for your feedback, it really helps us to grow and constantly improve our performance.

Please be aware that we have a dedicated team for each part of the order cycle (pre-, post-sales, and order management) that keeps the client updated and always available for any requested updates, to not hesitate to get in touch with us if you have any questions or new requests.

We do hope to work again with you in the future.

Best,
Artemest Trade Team
trade@artemest.com

Betygsatt 5 av 5 stjärnor
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Svar från ARTEMEST

Dear Enrica,

Thank you for your wonderful feedback! We’re thrilled to hear that you had the best client service experience.
Your satisfaction is our top priority, and we look forward to assisting you again in the future!

Warm regards,
Artemest Concierge Team
concierge@artemest.com

Betygsatt 5 av 5 stjärnor

quality and design combined

Theitems I have had in the last couple of years always matched their respective descriptions and combine the design and quality expected.

25 oktober 2023
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Svar från ARTEMEST


Dear client,

Thank you for your thoughtful feedback and sorry for our late reply!
We’re delighted to hear that the items you've received over the years have consistently matched their descriptions and met your expectations for design and quality. Your satisfaction means a lot to us, and we look forward to serving you again!

Warm regards,

Artemest Concierge Team
concierge@artemest.com

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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