Artemest provides great customer service I ordered a coat stand and I was provided An update when it was ready to ship with Photos. Product arrived pretty fast And it arrived in excellent conditi... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I spent over $11,000 on a chandelier at Artemest and the experience exposed a serious gap between brand image and reality. Communication was the first failure. I asked time-sensitive question... Se mer
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Artemest not only has the most incredible, beautiful, high design and esteemed quality products... also their customer service is exceptional. I will be a loyal customer for a very long time and look... Se mer
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They followed up with me for all my questions and helped me customize my chandelier. The first chandelier came damaged from shipping, their customer service was great and they sent me a new chandelier... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
Artemest is the online destination for luxury Italian furniture and home décor. Get interior design ideas and shop unique collections from fine artisans.
Kontaktuppgifter
Via Savona 97, 20144, Milano, Italien
- +39 0236634040
- concierge@artemest.com
- artemest.com
4,4
Utmärkt
604 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I absolutely love my Patricia Italiano…
I absolutely love my Patricia Italiano piece, it arrived so very quickly, in absolute perfect condition! Thank you!
14 oktober 2024
Svar från ARTEMEST
Dear Sallie,
Thank you for sharing your excitement!
We’re thrilled to hear that your Patricia Italiano piece arrived swiftly and in perfect condition.
Enjoy, and please don’t hesitate to reach out if there’s anything more we can assist with!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Very nice product
Very nice product. Nicer than the images. Quickly and safely despatched.
1 oktober 2024
Svar från ARTEMEST
Dear Lesly,
Thank you for your kind feedback! We’re delighted to hear the piece exceeded your expectations and arrived quickly and safely. Enjoy, and feel free to reach out anytime!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Beautiful vase that came quickly and…
Beautiful vase that came quickly and was packaged well
7 oktober 2024
Svar från ARTEMEST
Dear Michelle,
Thank you for your feedback! We’re so pleased to hear that you love the vase and that it arrived promptly and securely packaged. Enjoy your new piece!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Reliable and responsive!
30 september 2024
Svar från ARTEMEST
Dear Florian,
Thank you for your kind words! We're happy to hear that you found our service reliable and responsive.
We're here whenever you need us!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Svar från ARTEMEST
Dear Bernhard,
Thank you for your feedback! We’re glad to hear you appreciated the communication and flexibility with your order. We’re here to make your experience as seamless as possible.
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Superb customer service
I ordered a hanger. it was bent during the transportation although a wooden box is used for shipping. I knew packing is very tricky. the hanger must have been moving around in the box and hit the wall of wooden box and then the hanger was bent. I took pictures and sent them to Artemest. They immediately sent me a new one for replacement for free of charge. This time they made sure the hanger does not move around. yes it arrived very safely.
The customer service is superb. I will buy more from them and share my experience with my friends.
I have my own customers in my job. For success, customer satisfaction is the highest priority. Artemest knows how to run a business and how important the customer satisfaction is. Thanks again
12 augusti 2024
Omdöme utan inbjudan
Svar från ARTEMEST
Dear Yang Seok Choi,
Thank you for your detailed feedback!
We’re thrilled to hear that our customer service met your expectations and that the replacement hanger arrived safely. Your satisfaction is our top priority, and we appreciate your understanding regarding the initial issue.
We look forward to serving you again and appreciate your willingness to share your positive experience with others!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
A+ customer service
Ordered a few times from here. Great experience. One of the items was damaged a few weeks after I got it and they sent me a replacement free of charge. Great customer service and even better products!
10 juli 2024
Omdöme utan inbjudan
Svar från ARTEMEST
DearSamer,
Thank you for your wonderful review! We’re so glad to hear that you’ve had a great experience with us and that our team was able to assist you with the replacement.
Your satisfaction means everything to us, and we look forward to serving you again soon!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Excellent customer service
Excellent customer service - made sure our guest book arrived in time for the wedding!
20 juli 2024
Omdöme utan inbjudan
Svar från ARTEMEST
Dear Catherine,
Thank you for your kind words! We’re delighted to hear that our team was able to ensure your guest book arrived on time for the wedding.
Your satisfaction is our priority, and we appreciate your feedback!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Excellent experience
First time experience with Artemest was excellent. Purchased a beautiful Morici desktop pen case. Great communication with concierge, fast shipping and arrived in the U.S. a day ahead of schedule. Will definitely be a return customer!
16 juli 2024
Omdöme utan inbjudan
Svar från ARTEMEST
DearSJ,
Thank you for your fantastic feedback! We’re thrilled to hear that your first experience with us was excellent and that the Morici desktop pen case arrived ahead of schedule.
We look forward to welcoming you back as a return customer!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
ARTEMEST HA PREZZI ALTISSIMI
ARTEMEST HA PREZZI ALTISSIMI
NON HANNO ASSISTENZA
AZIENDA DA EVITARE
25 maj 2024
Omdöme utan inbjudan
SERVICE THAT CANNOT BE FAULTED
My order from Artemest had to be recent 4 times as their Italian supplier was negligent in quality care and/or packaging, I was supported and kept up to date constantly by Simona at Artemest until the item was received as ordered. I felt I was in safe hands at all times. Artemest is a company I trust completely to follow through with old fashioned top quality service. I'm very grateful.
14 maj 2024
Omdöme utan inbjudan
Svar från ARTEMEST
Dear Tammy,
Thank you for your kind words!
We’re glad to hear that Simona provided you with exceptional support throughout your order process. Your trust in us means a lot, and we appreciate your patience as we worked to resolve the issues with the supplier.
We’re committed to maintaining our high standards of service and look forward to serving you again!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
I mobili sono di qualità altissima e le…
I mobili sono di qualità altissima e le spedizioni molto veloci. Tutto grazie ad un ottimo customer service dall' Italia.
6 mars 2024
Omdöme utan inbjudan
Svar från ARTEMEST
Caro Federico,
Grazie per il tuo feedback! Siamo felici che tu abbia apprezzato la qualità dei nostri mobili e la velocità delle spedizioni. Il nostro team di assistenza clienti è sempre qui per offrirti il miglior supporto possibile. Speriamo di servirti di nuovo presto!
Cordiali saluti,
Artemest Concierge Team
concierge@artemest.com
Great
Attentive customer service, smooth communication, fast and reliable delivery! Most importantly an amazing quality!!
29 mars 2024
Svar från ARTEMEST
Dear client,
Thank you for your fantastic feedback! We’re thrilled to hear that you experienced attentive service, smooth communication, and fast delivery. We take pride in the quality of our products, and we’re glad you loved them. We look forward to serving you again soon!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Excellent Experience !
I bought a tray that was on my ‘purchase’ list.
The price was Fair, the shipping went well. They kept me notified of shipping.
All in all, I would give them an A Plus.
Will be purchasing again.
Thank You ❣️
4 april 2024
Svar från ARTEMEST
Dear Bella,
Thank you for your wonderful feedback!
We’re delighted to hear that your experience was excellent and that you found the tray you’ve been wanting at a fair price. It’s fantastic to know that our shipping process met your expectations and that we kept you informed every step of the way.
Your satisfaction is our top priority, and we truly appreciate your support. We look forward to assisting you with your next purchase—there’s always something special waiting for you at Artemest!
Thank you once again! ❣️
Warm regards,
Artemest Concierge Team
concierge@artemest.com
The Italian Shoe Horn Now in the Service of Wabbitattack
Unique, artistic collectables and luxury decorative .
accessories. Simply lovely pieces to grace an elegant home. Exceptional customer engagement and support. Love shopping the Artemest online product offering.
26 februari 2024
Omdöme utan inbjudan
Svar från ARTEMEST
Dear Stephen,
Thank you for your thoughtful feedback!
We’re delighted to hear that you appreciate our unique and artistic collectibles, as well as our customer support.
It’s wonderful to know that you enjoy shopping with us, and we look forward to welcoming you back for more lovely pieces!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Beautiful sconces and it was worth the…
Beautiful sconces and it was worth the weight!! Thank you!
25 mars 2024
Svar från ARTEMEST
Dear Irene,
Thank you for your kind words! We’re thrilled to hear that you love the sconces and that they were worth the wait.
Your satisfaction means so much to us! If you need anything else, please don’t hesitate to reach out.
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Excellent quality
Excellent quality. Large for a cosmetic bag but prefect for my camera equipment!
25 mars 2024
Svar från ARTEMEST
Dear Rita,
Thank you for your feedback!
We’re delighted to hear that you’re enjoying the excellent quality of your bag and finding it perfect for your camera equipment. If you have any further needs or questions, feel free to reach out!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Svar från ARTEMEST
Dear Sannix,
Thank you for your feedback! We’re glad to hear that you experienced fast shipping and that everything was correct with your order. If you need anything else, we’re here to help!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Fantastic Album
The album I ordered is beautiful and completely lives up to the online description. Extremely high quality.
28 mars 2024
Svar från ARTEMEST
Dear Aaron,
Thank you for your wonderful feedback!
We’re thrilled to hear that the album met your expectations and that you found it to be of extremely high quality. We appreciate your support and hope you enjoy your purchase!
Warm regards,
Artemest Concierge Team
concierge@artemest.com
Erstklassige Ware bei schnellem und sicherem Versand
Erstklassige Ware, sehr hohe Qualität, schnellstmöglicher Versand, sehr gute Verpackung der Ware.
19 mars 2024
Svar från ARTEMEST
Lieber NEumann,
Vielen Dank für Ihr tolles Feedback! Es freut uns zu hören, dass Sie mit der Qualität unserer Produkte sowie mit dem schnellen und sicheren Versand zufrieden sind. Wir schätzen Ihre Unterstützung und freuen uns darauf, Sie bald wieder bedienen zu dürfen!
Mit freundlichen Grüßen
Artemest Concierge Team
concierge@artemest.com
Detta är Trustpilot
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