I ordered at a time when they were having severe problems getting orders fulfilled. My order was originally two weeks late and then it was wrong. Customer service was very good and got the reorder und... Se mer
Företaget har svarat

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I ordered at a time when they were having severe problems getting orders fulfilled. My order was originally two weeks late and then it was wrong. Customer service was very good and got the reorder und... Se mer
Företaget har svarat
Ordered my picture at the start of July and it had a few delays in shipping . The company answered email and phone call I made with professionalism. I will definitely will order from art com again.... Se mer
Företaget har svarat
The items were packaged nicely and the art was more lovely than I expected. The only criticism was a delay in shipping. As a business owner, I understand there can be unexpected issues. I didn’t want... Se mer
Företaget har svarat
The framed print I got is beautiful. The only reason I didn't give 5 stars was because there was a lot of contradictory emails about the status/shipment of my order. At first it seemed the order didn'... Se mer
Företaget har svarat
Art.com makes discovering and buying wall art a truly enjoyable experience, offering the world’s largest collection of premium-quality art prints and décor. With millions of wall art prints in every imaginable style—from modern abstracts and photography to vintage posters and classic masterpieces—finding art that perfectly matches your style and space has never been easier. We’ve made it simple to browse by subject, color, room, or artist so you can quickly find the perfect piece for your home, office, or any space you want to transform. Once you’ve found the art you love, we offer handcrafted finishing options that elevate it from a print to a stunning, ready-to-hang work of art. Choose from over 100 custom-crafted frames, hand-stretched canvas prints, durable wood-mounted art, or protective lamination—often for about 40% less than a custom frame shop. Every order from Art.com is backed by our commitment to museum-grade quality, exceptional craftsmanship, and a 100% satisfaction guarantee. Our prints are produced with the finest materials and advanced printing technology to ensure vibrant colors, sharp details, and lasting beauty. At Art.com, we believe that when you find art you love, you love your space even more. That’s why we make it easy, affordable, and inspiring to bring beautiful wall art into your life. Whether you’re decorating an entire home, refreshing a single room, or searching for the perfect gift, Art.com is your trusted partner for art that tells your story.
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Still waiting for my over $1K order placed weeks ago.
Very few if no updates....Wayfair and other sources make ordering and receiving a much smoother process.
Received 1 item in an order of several more. Cannot finish the job without the ensemble

Svar från Art.com

Svar från Art.com
The texture of the photos on wood art is much different than in the past. I think someone should have made that clear - was it in writing anywhere?
The old one is much more modern, polished look. Not sure I would have ordered had I known.

Svar från Art.com
Art was delivered in good condition. Art of good quality.

Svar från Art.com
Order was delayed and didn’t arrive in time for gift giving . Requested a return and company would only sen me an email to the return policy, not instructions or anything verifying steps for return process. Sent email back requesting instructions and have got absolutely no response. Mind you that you only have so many days to return. Not impressed with item purchased either.
Updated aug 5, 2026
No I have not had any contact with customer care, I still have not received a response from my email for return. Do not be fooled by the quick response drafts they reply to the reviews with. Still in the same place I originally was in July. Nice try though !!!!

Svar från Art.com
I paid in full and I am still waiting to receive what I paid for.

Svar från Art.com
It took WAY too long to get my canvas print.They said production was having issues. I also thought it was going to be black and white. The wrap on the canvas is pretty bad. I should have returned it. Super disappointed this time.

Svar från Art.com
Selection is unbelievable!!!
My print arrived on time!
It was securely packed!
Price was reasonable!
Love my rooster print by Kimberly Poloson

Svar från Art.com
Warehouse and fulfillment moved from OH to Indiana. This process diminished any capacity to complete orders. Ordered multiple pieces in mid-June and still waiting (July 29) with absolutely no insight into a delivery date. Four weeks in a row, support has raised a ticket with the warehouse and stated that they will update me, nothing. Four weeks of follow up, every Friday, and nothing outside of “…my days are awful, this move has been awful, I’m so sorry…” quotes from every support person I’ve interacted with for the last month+. They have been very quick to replace two framed pieces that were not assembled properly (QA has been identified as an issue) and/or defective; curious how replacements go out so quick but original orders still MIA? Art.com did refund the entirety of my shipping, which I appreciate, but the complete lack of insight, ability to share an update, escalation, and manager follow up had been awful. Buyer beware that this facilities change over has been very poor and impacts timeline (although orders still give a two week turn), quality, and a customer service team that is very nice/professional that appears to be decentralized without any ability to provide updates and/or even initiate a return without going through a lengthy process. Be prepared for updates like “We have zero insight into what’s happening and heard that orders are going out before systems are updated” and asking that you check your porch as artwork is being left when customers are not expecting and weather, theft, damage have been occurring with large orders delivered. Quick note, shipping/packing have been excellent as long as the artwork (cardboard packaging) isn’t left in an open outdoor environment for long post delivery. Definitely caution buyers prior to purchase as this facilities changeover has dramatically impacted service; and service is unable to provide any insight and/or escalation.

Svar från Art.com
I reached out and told you one of the prints is so pixelated it should be removed from your catalogue. I never received a response back.

Svar från Art.com
Prints arrived on schedule and in excellent shape. Individually wrapped to protect their integrity, they are richly colored, sturdy and we are very happy. Will definitely order from Art.com in the future.

Svar från Art.com
Art.com offers a lot of variety and an extensive offering on Monet's works. Also, the specifics provided on the website were thorough and they offered a lot of options in sizing. The print received is a beautiful rendition and a great value for the price.

Svar från Art.com
I’m excited to hang my prints! Product and pricing are great. Shipping was crazy slow. I am happy with why I bought!

Svar från Art.com
Ordered on 6/30; order said estimated delivery date was 7/11, not received until 7/23. Late!
Funky hanging hardware left the picture too far from the wall. Had to remove all of it. Quality!
Print has artist’s initials on the bottom left of the face of the print, but also on the left side frame and left bottom of frame. What’s with that? Quality!
Like the artwork itself, but the execution calls for improvement.

Svar från Art.com

Svar från Art.com
We love the canvas art of “Eucalyptus Bark” by Silvia Vassileva. It came very securely packed, and in excellent condition. Placed above my husband’s chest of drawers, it looks great in our bedroom. The 36”X 24” canvas came with a wire on the back which was just perfect for hanging. Art.com did a fabulous job with this art piece. It looks outstanding and gives a nice splash of color & style. We are so happy with it; well done. Thank you~
Sharon R.

Svar från Art.com
Good sale prices & the pictures I ordered were of good quality.Will buy again when items I want will go on sale!

Svar från Art.com
The Magic Circle print arrived and it looks perfect.

Svar från Art.com
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.