What a great concept and gift for people who love football or sports! The quality of the hoodie I purchased for my husband is incredible. I also had troubles with the delivery company but Bailley was... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The t-shirt was of premium quality and very well received. When I had a query over the delivery, the company couldn't have been more helpful. Thank you. Would recommend.
Bailleys customer service is amazing! They were so helpful and got my query sorted straight away. Beautiful products and a great team behind them. Thanks!
Ordered t-shirts in size XXL after referring to their size guide (which states pit to pit measurement of 24.6inch). Items arrived much much larger at 26inch. The company confirmed a manufacturing faul... Se mer
Företaget har svarat
4,4
Utmärkt
679 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Decent products but not great quality…
Decent products but not great quality control or customer service for the price, not sure I'd buy again.
2 augusti 2025
Omdöme utan inbjudan
Svar från Art Of
Hi Jack
Thank you for taking the time to leave us a review. We're really sorry to hear that the quality of our products wasn't what you expected and that you've been disappointment with our customer service.
We've had a look through our inbox and it doesn't appear you have contact us via email, but would love the chance to help. If you could email customerservice@art-of.com, we will do our best to assist you.
Hi I read this book and this enhance my interest in football
Hi I read this book and this enhance my interest in football . Quality is so good , I will highly recommend it
This book is about football and it is so interesting and enjoyable
11 juli 2025
Omdöme utan inbjudan
Prices up by 31% in 1 week
Price gouging company. I ordered something from here last week as a gift, unfortunately it did not fit so not only did I have to pay £4 to return the item. They have essentially upped the price by 31% within a week.
UPDATE - AOF have replied giving me a credit note for the difference which was very kind of them. The products from here are lovely, their exchange process could be better.
9 augusti 2025
Omdöme utan inbjudan
Svar från Art Of
Hi Lindsey
Thanks for your feedback. We're really sorry to hear the hoodie didn’t fit and understand how frustrating the return and price difference must have felt.
Just to clarify, the hoodie you bought was on sale for £48.00 and you used a 10% discount to knock it down to £43.20. After the sale ended, prices returned to the usual £60, then increased slightly to £65. This was our first price increase for our hoodies in quite some time and reflects the increased cost of production
We’ve emailed you and issued store credit so you could re-order at the same price you originally paid, which we’re glad to see you’ve used. If there’s anything else we can help with, please email customerservice@art-of-football.com
Svar från Art Of
Hi Martina
Thanks so much for your kind words! We're really glad to hear your order arrived quickly and that you're happy with the quality of the tee and print. We truly appreciate your support
You may re-consider if buying from EU * updated
Ordered and paid fortnight ago, and the goods just arrived at the customs.... *updated* despite my worry parcel cleared the customs swiftly and was delivered 2 days after. Changed the rating to 5*. normally it would be 4 because of the delivery time, but the goods made up for it. Overall happy-ish.
7 juli 2025
Omdöme utan inbjudan
Excellent customer service from Bailey
I ordered the wrong size for my partner. The customer service of this company, namely Bailey- was exceptional.
I emailed & was responded to immediately.
I followed the instructions & was informed again by email when the shirt was received & asked if I would prefer a store credit or refund. I opted for the credit and this was actioned so quickly with an extra discount code which meant I didn’t need to pay for shipping on my next purchase. What is sometimes a stressful experience (because I’m not made of money) was made so much easier because of Baileys help.
18 juni 2025
Omdöme utan inbjudan
Never had any problems with art of…
Never had any problems with art of football, always been 1st class
24 juni 2025
Amazing products and customer service
Bought a hoodie for my partner's birthday and was impressed with the quality of the products, but what really surprised me was the quality of customer service. I had originally bought two products but was informed one wouldn't be ready in time due to an influx of orders. They were kind enough to offer me multiple options in receiving the items, and ensured the hoodie that was ready was delivered in time for his birthday. They were so quick to respond, and personally saw to making sure the issue was resolved.
Super grateful and will be buying again! Shout out to Bailley for all their help :)
31 maj 2025
Omdöme utan inbjudan
Art of footTopball are always Top of their…game
Art of football are always Top of their game. I've had many purchases and from ordering to receiving my top notch merchandise has always gone smoothly.
Excellent quality. I love 😍 Art of Football
25 maj 2025
Cannot fault their customer service
Cannot fault their customer service. My parcel went missing, they sorted it asap, posted the same day and managed to repost my item that went out of stock. And the clothes are top quality!
20 maj 2025
Omdöme utan inbjudan
Excellent customer service
Excellent customer service. So nice to interact with an efficient and helpful human being instead of the irritating bot that some other companies use.
16 april 2025
Omdöme utan inbjudan
Love the quality of the hoodie
Love the quality of the hoodie! Very impressed and perfect gift for a football lover!
25 mars 2025
Mixed bag…
Quick summary: Certain products are great, but it’s a very mixed bag. Support is difficult to consistently stay in contact with.
Bought a black Craven Cottage hoodie and a bishops park sweatshirt. The sweatshirt is great but the Hoodie has been constantly shedding black fibres all over my t shirts and it’s a nightmare to clean them, even after only an hour of wearing. Support has been fairly unhelpful, often taking over a day to reply to messages and repeating the same instructions that washing the hoodie should fix the issue, which it has not.
I’ll stress that i’ve bought a fabric shaver, multiple lint rollers, and given every chance for the hoodie to lessen in shedding, but it’s been almost a week of attempting to lessen it to no avail. It’s a shame because it’s genuinely really comfy and I love the design.
22 februari 2025
Easy and fast to receive
5 stars all easy and received fast. Amazing quality jumper.
22 februari 2025
Wrong order and poor resolution
Order a quarter zip and they sent me the wrong team, when I eventually managed to get in touch with them following several calls to their number. They advised I should return the item, I sent the return 2 days later and they then advised that they'd sold out of my size in all my Team's merchandise.
They take 24+ hours to respond via email to complaints and don't answer the phone.
20 januari 2025
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.