What a great concept and gift for people who love football or sports! The quality of the hoodie I purchased for my husband is incredible. I also had troubles with the delivery company but Bailley was... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The t-shirt was of premium quality and very well received. When I had a query over the delivery, the company couldn't have been more helpful. Thank you. Would recommend.
Bailleys customer service is amazing! They were so helpful and got my query sorted straight away. Beautiful products and a great team behind them. Thanks!
Ordered t-shirts in size XXL after referring to their size guide (which states pit to pit measurement of 24.6inch). Items arrived much much larger at 26inch. The company confirmed a manufacturing faul... Se mer
Företaget har svarat
4,4
Utmärkt
679 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I recieved the wrong item so emailed…
I recieved the wrong item so emailed their customer service who promptly got back to me and arranged for the correct item to be shipped asap, the correct item arrived the next day. Amazing customer service!
18 april 2026
Omdöme utan inbjudan
Svar från Art Of
Hi Emily. Thank you for your kind words. We're glad we could quickly resolve the issue quickly and get the correct item to you!
Ordered loads of products in the past…
Ordered loads of products in the past few years. Great quality and quick response if i ever needed some assistance.
16 april 2026
Omdöme utan inbjudan
Svar från Art Of
Hi James, thank you for being a loyal customer and leaving us a great review!
Svar från Art Of
Hi John, thank you for the kind review. We glad you're really happy with your shirt!
Wrong item received and woeful communications
Wrong item received, took 3 days for a response from customer service in which I was just sent a link to signup for a return service out of the blue and which expired after 15 minutes
20 februari 2026
Omdöme utan inbjudan
Svar från Art Of
Hi there,
We are really sorry to hear that you received the wrong item and the frustration this has caused. I can see that you contacted us on Wednesday morning and we responded Friday morning, which is within our 2-3 working day response time during busy periods. However, we completely understand that any delay when we have made a mistake is frustrating and we sincerely apologise for this, as well as the inconvenience for the return link which expired after 15 minutes.
We replied to your latest email first thing this morning and will ensure the correct item is shipped today, with delivery expected tomorrow
We are truly sorry for the inconvenience caused and appreciate your patience while we put this right.
Best service and hoodie around
Couldn’t fault the quality of the hoodie or the service. Lovely thick material, love the stitched icons. Absolutely amazing from start to finish. Shout out to Bailley who has gone above and beyond to make sure that I was 100% satisfied with everything. Will be ordering again soon. Thank you!
16 februari 2026
Omdöme utan inbjudan
Svar från Art Of
Hi Deb,
Thank you so much for your kind words! We're delighted to hear you're happy with the quality of your hoodie and the service provided by Bailley to ensure that you were satisfied with everything
We really appreciate your support and look forward to your next order
Haven’t received a gift card I paid for…
Haven’t received a gift card I paid for and no response from customer service.
25 januari 2026
Svar från Art Of
Hi Ellen, you should have received your gift card email now. Apologies for the delayed response our customer service team don't work on Sundays. Thanks
Great material and so comfy!
Great material and so comfy!! Loving my new Brighton and Hove Albion jumper and pickles t- shirt! Thank you AOF!!
25 januari 2026
Svar från Art Of
Thank you for your kind feedback. We are delighted to hear how happy you are with the material and comfort of your new items!
Quality issues
Ordered two items both shrunk quite a lot. The t-shirt ordered is now unwearable because of this. At £45 for the t-shirt expected much better. Hoodie shrunk is just OK enough but not the fit I wanted. All washing guidelines were followed. It fit great initially but not after the first wash. Quite frustrating for the amount spent. Shame as designs are great.
27 december 2025
Omdöme utan inbjudan
Svar från Art Of
We're really sorry to hear that both of your items have shrunk. We understand how disappointing this must be, especially given the price point.
Our garments are made from 100% organic cotton, which is breathable, soft, and a better choice for the environment. As our garments don't contain any synthetic fibres, slight shrinkage can occasionally occur after the first wash. However, organic cotton does naturally relax back toward its original shape with wear.
To help the items return to size, we recommend soaking them in cold water, running a low spin to remove excess water, then gently remoulding them to their original length and hanging to dry. If this doesn’t help, please contact customerservice@art-of.com so we can assist you further.
Thanks Bailley!
Bailley helped me very quickly and efficiently. Communication was clear, friendly, and professional. Really appreciated the smooth and pleasant support!
27 januari 2026
Omdöme utan inbjudan
Svar från Art Of
Thank you for your kind words Esma! We're delighted to hear that Bailley made the experience really smooth and easy!
Je me permets de revenir sur ma note…
Je me permets de revenir sur ma note car apres mettre renseigner la Societe Football art qui vend des puzzle n est pas la meme que celle qui vend des vetements. La société qui vend les puzzles est basé a clayes sous bois au 8 allée Orée du bois avec comme numéro de téléphone 0756919713. Ce site est une arnaque et ce site est francais et non basé a l étranger. Je m excuse aupres du vrai site pour mon avis négatif
12 december 2025
Omdöme utan inbjudan
Svar från Art Of
Thank you for your review. We're so happy to hear that you loved our service and the quality of our products
Svar från Art Of
Thanks so much. We're delighted that you're really happy with the quality of your top!
Great product and great service COYR
25 december 2025
Svar från Art Of
Thank you for your feedback. We're glad to hear you are really happy with our products and service!
A fuir
A fuir !
Commande passée mi décembre, je reçois le 20/12 un mail « commande expédiée » avec un numéro de suivi qui ne fonctionne pas au passage. Le 22/12 je reçois un mail que les services postaux sont en grèves !! Puis le 26/12 que la veille, donc jour de Noël, une réunion a eu lieu et que mon colis est prioritaire ! Sauf que maintenant le site est introuvable… GROSSE ARNAQUE
29 december 2025
Omdöme utan inbjudan
Svar från Art Of
Hello, we cant see an order under your name. We have had a few messages from people in France about this. It looks like they have ordered from a company called Football Art. This is not our company, we are Art of Football. www.art-of-football.com Did you order from our website?
Arnaque
Commande d’un puzzle et confirme le 5/12 depuis aucune nouvelle le site ne reconnais pas ni numero de commande ni de suivi je pense m etre fait arnaque par ce site
23 december 2025
Omdöme utan inbjudan
Svar från Art Of
Hello, we cant see an order under your name. We have had a few messages from people in France about this. It looks like they have ordered from a company called Football Art. This is not our company, we are Art of Football. www.art-of-football.com Did you order from our website?
Ordered £100 worth of product for my…
Ordered £100 worth of product for my son’s Christmas present at the end of November. Yodel delivered the wrong parcel to my house, AOF then said they would have a re-order sent out to be in time for Christmas which was great.
It’s the 22nd - the parcel is still sat with the sender when I track, and no communication from the AOF regarding the order when I have emailed multiple times.
It’s the 1 thing my 12 year old asked for… I now have to rush out and get him something else as I’m non the wiser as to whether it’s going to arrive tomorrow, Christmas Eve or not even turn up at all. Extremely disappointed… the only company to let me down this Christmas.
27 november 2025
Omdöme utan inbjudan
Svar från Art Of
Hi Harriet
We are truly sorry for the disappointment and frustration this has caused, especially at such an important time of year. We completely understand how upsetting it is when a Christmas gift for your child doesn’t arrive as expected, and we sincerely apologise that the replacement has not reached you in time.
Please be assured that we are actively investigating this with the courier and our dispatch team, and we will update you as soon as possible with clear information on the status of your order. This is certainly not the experience we want for our customers, and we are very sorry to have let you down.
Thank you for your patience, and we will be in touch as soon as we have an update.
Poor quality, slow customer service
So poor,
Ordered a LFC tshirt for my mates birthday. It came covered in white marks which was something to do with something used in making the T-shirt, quick customer service response sorted it out, returned and a new top sent out once I’d sent mine back. Second top arrives, still with white marks on it - emailed back and since the 11th Dec they have just stopped responding.
Poor quality items, poor quality customer service.
17 december 2025
Omdöme utan inbjudan
Nice but expensive for a printed t shirt
Bought my husband the NUFC embroided sweatshirt last year and it was amazing so thought I’d get a T shirt for BiL for Aston Villa this year. Ordered it thinking it would be embroided but it’s actually a print, which it does say to be fair but then I think £31 +pp for a printed t shirt is a bit steep to be honest!
9 november 2025
Omdöme utan inbjudan
Svar från Art Of
Thank you so much for leaving us a review! We're glad that you like the item and it arrived quickly!
Shouts out to Bailey on customer…
Shouts out to Bailey on customer service. Slight issue with delivery and they sorted the problem out really quickly and gave me a step by step breakdown of what needed to be done.
Cheers Bailey!
16 september 2025
Omdöme utan inbjudan
Svar från Art Of
Hi David
We really appreciate you leaving us a review and thank you for the shout-out too! I'm glad we were able to sort the issue really quickly!
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