Arbtech Consulting Ltd Omdömen 

We’ve used Arbtech on multiple projects over the past few years and have always been very impressed with their team and the quality of their work. We’ve worked with them across a range of services including BNG, ecology, and arboriculture, and every time the experience has been excellent.

Their responsiveness and rapid turnaround service have been particularly helpful, especially when tight deadlines have come up. On a recent project, we faced significant challenges with the local planning authority, and the team went above and beyond, proactively liaising with various stakeholders and departments to help move things forward.

Overall, we’ve been consistently pleased with their service and professionalism and would highly recommend them to anyone needing reliable and knowledgeable support in these fields.

I had a very disappointing experience with this company regarding a Preliminary Roost Assessment (PRA) for bats. The surveyor spent no more than 20 minutes at the property, briefly shining a torch around with no in-depth inspection. Despite only identifying very low risks, they exaggerated the findings and categorized the property as “high risk,” requiring a costly follow-up survey — conveniently offered by them at a premium rate.

The quotation for the second report was outrageously expensive, far exceeding quotes I later received from other reputable companies. The entire process felt like a money-making scheme rather than a genuine ecological service. I strongly advise others to compare multiple providers before proceeding, and to be cautious when dealing with assessments that seem overly alarmist without proper evidence.

I had another company come out who totally dismissed the fact that bats could be roosting and explained that the report i had received was very contradicting

Thank you for your reply.

With respect, I must strongly disagree with your conclusions. I’ve since had another qualified ecologist team conduct a full assessment, along with my roofing contractor, and both have confirmed there is no feasible way for bats to roost in the structure. Their inspection involved camera monitoring and a detailed evaluation of the site — in stark contrast to the brief 20-minute visit carried out during the initial assessment.

In addition to this, I would like to raise serious concerns regarding the quality and professionalism of the original report. There were clear discrepancies in the document that later had to be amended. These errors arose because the report was not reviewed, signed off, or verified by a senior ecologist or member of staff. In fact, it appears the assessment was conducted solely by a graduate, with no institutional oversight or formal endorsement from the organisation. That, in itself, raises questions about its credibility and reliability — especially when such reports are being used to justify major delays and substantial costs.

Speaking of costs, the pricing provided was not simply high — it was astronomical. One of the “cheapest” options was curiously marked as “sold out,” while another proposal quoted over £6,000 plus VAT for a second visit. This goes far beyond reasonable environmental mitigation and gives the impression of an exploitative process.

To be clear: I fully support wildlife protection, including bats. But I will not accept being misled or financially pressured under the guise of conservation — particularly when the foundational report is flawed, unverified, and contradicted by other fully qualified professionals.

I am currently reviewing this matter further and will be submitting the findings from the second ecological team to the appropriate authorities if necessary.

Used Arbtech for a number of surveys to support a planning application, including BNG, Bat Emergence and Preliminary surveys.
Working with Michelle Huang​​​​ was a pleasure, she was very knowledgable, efficient and polite.
Was a pleasure working with her and Arbtech.

Really excellent service from start to finish for a land contamination report.

We required a Preliminary Risk Assessment Phase 1. Charlie was a pleasure to deal with throughout the process. Very friendly and accommodating, making everything run smoothly. I’ll be sure to contact Charlie again next time we need assistance.

Whilst experiencing recent issues relating to an on-going planning permission and potential traces of contamination, Arbtech introduced me to Charlie Radiven who advised she was experienced within this field. I was absolutely blown away, not with just the knowledge, customer service, and the speed in which she was able to turnaround a report, but that fact she had both the experience and history of working with the necessary council, but also previous communications and associated interactions with the one of the council planning officer's. CR and Arbtech not only delivered with this project, but went above and beyond, to exceed expectations. This pending planning permission was already experiencing heavy delays and timings, but I couldn't be more appreciative of the effort made to turn an anticipated disaster into a positive outcome.

Jamie was great - assisted in achieving our BNG aspirations and came back to us quick and moved it forward.

Laurence

Laurence was quick and efficient with the delivery of the HRA

We have used Arbtech numerous times now for all our BNG requirements very professional and helpful. Chantae was especially helpful on the last site when we need things doing quickly. Will be using them on our next site.

Requested quote over two weeks ago - heard nothing.

Charlie was always so fast at replying, it made me feel like very valued. She has always been extremely helpful when I needed any help or support and I couldn’t have asked for a speedier or more professional service.

Our consultant Chantae has been very helpful and accommodating to our situation. She turned around our report so quickly which helped us enormously and for that we are very grateful.

Fast and efficient

Great company to work with and they have a wide range of qualified experts who provide professional and detailed reports/services. In order to apply for planning permission I needed an extensive list of surveys carried out, Arbtech completed these in a timely manner and to an extreme high quality.

Quick response, kept me informed. Friendly service
Thanks

I had a PRA carried out recently by Arbtech, the experience from start to finish was excellent, the ecologist was excellent, and my report arrived exactly when I was told it would do, I am very pleased with the service from Arbtech and would certainly use them again

I have been trying to steer my way through the planning process to build a sports field for our school

We had onerous and unreasonable conditions as part of the permission and the various officers went out of their way to create hurdles and were unwilling to explain clearly what they required.

In desperation I stumbled on Arbtech Geo Environmental department, it was a revelation. I dealt with Charlie who went out of her way to deliver the contamination report, it was the first time I felt that someone was helping rather than hindering the project. The report was available in 2 days.

Charlie is outstanding.

We will now use Arbtech to complete all of the remaining conditions and always use it in the future, in particular the Geo Environmental department

Very comprehensive report, requested by Council following planning approval. Documentation delivered within expected time-frame. Helpful and pleasant agent.

I have worked with Arbtech on many projects in the past 2 years. Their ecological consultants are very client focused, which is critical, and clearly understand the client brief and expectations. The service is efficient and all the consultants I have worked with are friendly and approachable. Very professional company, who I have no hesitation in recommending.

The service was excellent from the initial phone call to the execution of the required survey. I would recommend the company to anyone needing ecology support.The consultant that was assigned to our survey acted professionally and was a credit to the company.