Arbtech Consulting Ltd Omdömen 

593
TrustScore 4 av 5

4,1

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I used Arbtech to conduct an Ecological assessment and plan to assist my planning permission which I was granted. Booking was easy and the consultant arrived on time and report promptly followed.... Se mer

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Betygsatt 5 av 5 stjärnor

Arbtech really pulled through for us. They far exceeded service levels we have experienced from any other service provider, ever! A special shout out to Katie Belbin who pulled out all the stops to pr... Se mer

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Betygsatt 5 av 5 stjärnor

Brilliant experience with Arbtech, we have had a few different surveys from them and every single time they have responded quickly to our enquiries, answered all our questions and all costs are clearl... Se mer

Betygsatt 5 av 5 stjärnor

Very straightforward process- from first phone call - we were given a very in depth explanation of what was required and also a run down of potential charges. The company responded promptly to any e m... Se mer

Företagsinformation

  1. Miljökonsult

Skrivet av företaget

The UK’s leading Biodiversity, Bat and Tree Survey Experts - Bat Surveys, Tree Surveys, Ecological Consultants, Ecology Surveys for Planning Permission across the UK


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4,1

Bra

TrustScore 4 av 5

593 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 77 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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4,1

Alla omdömen

(593)

38 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Preliminary Ecological Appraisal and Roost Assessment

Katie from Arbtech was excellent to work with on our project in Kingston upon Thames. She provided clear updates, promptly addressed all queries, and delivered high-quality reports with all necessary supporting information. Her attention to detail and proactive communication made the planning submission process much smoother. Highly recommended.

7 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very responsive and thorough

Arbtech were very responsive and helpful from the initial enquiry right through to undertaking the initial survey.

Our PEA was completed by Kirk Mason, who was exceptionally thorough, and really approachable, answering all of our questions with ease.

We look forward to working with them in the future.

21 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Responsive and professional

Responsive and professional. We dealt with Katie Belbin who was excellent. She explained the process, outlined the possible outcomes and produced the report efficiently and within the agreed timescale. Overall, very good indeed.

28 november 2025
Betygsatt 5 av 5 stjärnor

We were thoroughly impressed by the efficiency and reliability of the service

We were thoroughly impressed by the efficiency and reliability of the service, particularly in moments requiring swift turnaround. Upon learning of our circumstances, Charlie Radiven responded with remarkable urgency and dedication. She delivered the survey report a full week ahead of schedule, working through the night to ensure its timely completion. Her commitment and professionalism exceeded all expectations, and we are deeply grateful for her exceptional support.

18 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

DO NOT RECOMMEND

Found the company online advertising as "affordable surveys", to get bats survey done for the planning permission. Close to £700 paid, for 1st survey. It was a lot, but thought , needed, let's get it done. Ecologist came , spend whole 11 minutes on site , said it's all good won't have any problems. Report came - another survey required, of course! First cheaper option, sold out , second option, first available £3199 +VAT (!)
Booked another company, came in, did full inspection, of course no bats on site, report done, costed less than half of the 1st I've paid. Judge for yourself.

We do not recommend!

4 april 2025
Omdöme utan inbjudan
Logotyp för Arbtech Consulting Ltd

Svar från Arbtech Consulting Ltd

Thank you for your feedback. We're sorry you were not happy with the service. We understand your frustration with the process and costs involved. If follow on surveys were requested then that is what our ecologist determined was needed for you to get the best chance of obtaining planning. The initial survey checks for bats, but also signs of bat activity or suitable roosting features. Bats not being present does not mean that your local planning authority will not ask for phase 2 surveys (which are significantly more expensive). Again, another company saying 'no bats on site' does not mean that you won't be asked for more surveys by your LPA.

Betygsatt 5 av 5 stjärnor

A very efficient company

A very efficient company, everything was on time and the report was comprehensive. An amendment was needed due to my error and Katie Belbin was a star and it was quickly changed and the report sent back over to me. Very impressed.

4 november 2025
Logotyp för Arbtech Consulting Ltd

Svar från Arbtech Consulting Ltd

Thanks Rob!

Betygsatt 5 av 5 stjärnor

Prompt Survey

The response to getting an early date for the PRA was much appreciated and Kelly, the the inspector, was prompt and very helpful.

17 oktober 2025
Logotyp för Arbtech Consulting Ltd

Svar från Arbtech Consulting Ltd

Thanks! Glad we could help

Betygsatt 5 av 5 stjärnor

Great speedy service

Great speedy service, very professional and unintrusive when conducting surveys.

15 oktober 2025
Logotyp för Arbtech Consulting Ltd

Svar från Arbtech Consulting Ltd

Thanks for the review Jack!

Betygsatt 5 av 5 stjärnor

Arbtech have been amazing

Arbtech have been amazing, provided a quote quickly. Report received next day, really took our needs into consideration and was reflected well in the report. Charlie in particular was outstanding, professional, and really prompt. Thank you for the exceptional customer service.

14 oktober 2025
Omdöme utan inbjudan
Logotyp för Arbtech Consulting Ltd

Svar från Arbtech Consulting Ltd

Thanks for the review Lisa! Glad we could help

Betygsatt 5 av 5 stjärnor

Katie has conducted our survey in Epsom…

Katie has conducted our survey in Epsom in polite and professional manner. She is very knowledgeable in all aspects involving her work and took her time to explain the process.

I won't hesitate to reccomend her!

1 oktober 2025
Logotyp för Arbtech Consulting Ltd

Svar från Arbtech Consulting Ltd

Thanks Michael!

Betygsatt 5 av 5 stjärnor

Very good

Fay was responsive and helpful during the process, her report was thorough and included really helpful advice on a number of topics.

15 augusti 2025
Logotyp för Arbtech Consulting Ltd

Svar från Arbtech Consulting Ltd

Thanks Maria

Betygsatt 1 av 5 stjärnor

If I could rate this company a 0 I…

If I could rate this company a 0 I would!!

Absolutely disgusting money making scheme.

Arbtech are not in anyway shape or form good at communication. We needed 2 bat surveys to determine any bat roosts in order to get planning permission.

Tell me why these 3 surveys have cost me over £13,000 and still are continuing to charge me 3k plus for a woman to come on site and give a tool talk?? We paid for rapid service which states between 2-5 days. The lady had emailed and suggested she can come and visit the site in 5-6 weeks. But Arbtech have charged me 3k for someone to do it in 2-5 days!?

Your ecologists are absolutely useless and couldn’t answer even one question we had. It takes 5 working days for anyone to email back and when you on a tight time schedule to get planning permission sorted this is really not helpful.

Unless you are a millionaire and money doesn’t matter to you, DO NOT use this company.
I will be writing a formal complaint and will be asking for compensation!!

28 augusti 2025
Omdöme utan inbjudan
Logotyp för Arbtech Consulting Ltd

Svar från Arbtech Consulting Ltd

We’re sorry to hear that you feel this way about your experience. We always take feedback seriously and want to provide clarity around your concerns.

You mention the costs of your surveys. Please note that all costs were shared transparently upfront, agreed in advance, and confirmed by you before we proceeded. The rapid service option you selected is indeed more expensive, but it was chosen to meet your planning timetable. This was entirely at your discretion, and we worked to accommodate your request as quickly as possible.

Regarding timescales: our rapid service commitment is that surveys are scheduled between 2–5 working days wherever ecologist availability and survey conditions allow. In your case, we did everything possible to deliver within those parameters.

As for communication, our team responded to all enquiries within our standard service timeframe. While we understand the stress that planning deadlines can bring, our ecologists provided all the required survey data and reports to help progress your application.

We would like to reassure future clients reading this that Arbtech does not apply hidden charges. Every cost is agreed upfront, and we pride ourselves on transparency and professionalism.

We regret that you’re unhappy, but we stand by the quality of our work and the accuracy of the information provided to you. If you’d like to discuss this further, please do reach out to us directly. We’re always happy to resolve matters constructively.

Betygsatt 5 av 5 stjärnor

High Standard of Work & Communication.

Communication has been brilliant and a very high standard of work delivered for a good price. i look forward to working with them again on future projects.

17 juli 2025
Omdöme utan inbjudan
Logotyp för Arbtech Consulting Ltd

Svar från Arbtech Consulting Ltd

Thanks! Looking forward to working with you again soon

Betygsatt 1 av 5 stjärnor

They advertise as bat emergence from…

They advertise as bat emergence from £700 ish. Come to the site, no signs of bat but a few dropping, lady said to my that there was no roost then got a quote for over £17000 pounds! £17k!!!!!! And stated bat roots high probability

This company is nothing but a rip off! I'd avoid them at all costs, they pray on the fact that you now need and ecology report and rip the life out of you for it its disgusting

1 maj 2025
Omdöme utan inbjudan
Logotyp för Arbtech Consulting Ltd

Svar från Arbtech Consulting Ltd

Hi Danny. The initial survey is to determine if your property has bats present or potential for bats. Droppings found clearly indicate bat activity and therefore more surveys would be required by your local authority in order for you to get planning. The follow on survey needs multiple visits and multiple surveyors, which can be costly. It's a shame that you feel we are ripping you off, but as a business we do have charge money for the services we provide so that we can continue to help tens of thousands of people through the planning process every year.

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