Awful company ... no way of actually speaking to an actual person no reply to emails !! Still taking a cut of any ppi payments 2 and half years after completing it , which another company said was w... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Over 6 months since the end of my IVA no communication from them despite emails and calls and letters to them. The portal says all paid up and a final review showing and signed by the IP but no comple... Se mer
This company make out like they are helping when in actual fact they increase your debt considerably. They don't answer e mails and I asked for a statement of what money was being paid to my debtors a... Se mer
My IVA has been a smooth 6 years. I was always kept up to date with my case and staff have always been polite and helpful if needed. I do feel the finer print regarding payments should be explained at... Se mer
Företagsinformation
Informationen kommer från olika externa källor
We help people take control of debts they are struggling to repay by providing confidential help, advice and debt solutions.
Kontaktuppgifter
Jennymount Business Park, The Lanyon Building,, BT15 3HN, Belfast, Storbritannien
- 0333 939 7920
- ivacustomerservices@aperture.uk.com
- apertureiva.com
Ingen aktuell inbjudningshistorik
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Supportive and helpful company
My IVA has been a smooth 6 years. I was always kept up to date with my case and staff have always been polite and helpful if needed. I do feel the finer print regarding payments should be explained at the beginning when you are considering the IVA but there has never been any problems for me and the company are flexible with payments if needed. Thank you Aperture for all your help getting me debt free!!
Customer services excellent
Fair and flexible
Brilliant all round advice and help…
Brilliant all round advice and help from excellent professionals. I never felt at any time that I was on my own. I would recommend them to anyone facing financial difficulties
I made the choice to do the IVA and I’m…
I made the choice to do the IVA and I’m glad I did I did take a year out and I do regret that so it’s taken 4 years instead of 3 but I got back on track and now it’s come to an end I’m debt free I only took the year out because I was ill with my disabilities but I’m much better now thank you all very much. Gd bye
Excellent
Excellent company, very helpful, non judgemental, highly recommend.
Excellent to deal with from start to…
Excellent to deal with from start to finish
Dont struggle in silence help is available try them you wont regret it
A well run service
I was in an absolute mess before I entered in to an IVA. I had more money going out than coming in. I was losing sleep, couldn't talk to anyone, and felt like I was drowning.
Entering in to an IVA was the best thing that happened to me. I was paying out to Aperture, and they then communicated with the creditors and I didn't have to.
When my circumstances changed, Aperture had trained staff at hand to offer expert advice and guidance. Some went even further to ensure that my needs were met fully and took away all my worry and stress.
I can't believe that I have now completed the IVA and can build my credit score again. I have managed to spend money I have coming in whilst in an IVA commitment so I won't be straying again. I never want to feel that dread of borrowing more than my means ever again.
Highly recommend Aperture for IVA needs.
Very helpful and professional service
Any good review you see about this…
Any good review you see about this company is a lie added an extra £3000 on to the debt I had then done nothing but ignore me whilst charging me £500 for there “wellbeing service”
Six months after final payment and…
Six months after final payment and still no certificate.
Awful would be a kind word
Awful, as soon as they took over from DFD. The first 5 years with DFD was a breeze with me sending in my expenses and them telling me what I will be paying then when Aperture took over they didn’t contact me then in my final sixth year decided to add another £650 on top even though they never sent me an expenses sheet. Spent days trying to get it sorted but was told if I don’t pay it then they wouldn’t close the IVA down. Has to lend money from family to pay this extra money!! The people at the end of the phone made you feel like a chancer or trying to get away with something.....steer clear as they don’t care!!
Incompetent from start to finish.
Over 6 months since the end of my IVA no communication from them despite emails and calls and letters to them. The portal says all paid up and a final review showing and signed by the IP but no completion. Once you’re with aperture(not my choice it was sold to them) expect a neverending spiral of incompetence.
Awful. Dont care about their users.
For the people in control of my debt I would have thought they had cared more. Threatened to block my number and the guy sounded like he couldn't care less for helping me. All I want is a termination. Extra annoyed since I didnt choose them in the first place,they bought my account. If your going to have mental health website link on your website make sure you give a damn.
Three years of hell
Three years of hell .My husband had a life changing accident and could no longer work ,CAB advised us to go there. I understand they are no longer taking on new customers as of June 2019. We solved our problem by going to a debt charity. The difference in service was marked.
I could never recommend that anyone who wants to retain their sanity uses these people.
In the first few weeks we were told when we phoned for advise to sort it out ourselves. Emails were never answered and in the end their Manchester office was hell bent on taking my house for my husbands debts . The husband who was Brain damaged and crippled for life. The stress caused was incredible.
Aperture should be shut down
Aperture should be shut down. They are completely incompetent. They took over my IVA from DFD and did not contact me for 2 years. They then sent me a " statement" telling me I had another 3 years to pay and over £3000 outstanding. My contract was due to finish in 3 months with only £300 to pay. It took me months to sort out and lead to a serious decline in my health. They made numerous mistakes and no one seemed to know what they were talking about. After 6 months I am still waiting for my confirmation that it is finished. I won't hold my breath. The worst thing is they have made a lot of money out of this. I would never recommend them to anyone.
I was very pleased with the service I…
I was very pleased with the service I recieved they were all very helpful
I had a very good experience
I had a very good experience, staff are very helpful. I would highly recommend this.
They always keep me up to date .
Great company to help you out with…
Great company to help you out with debt. I can now see light at the end of the tunnel and the service was fantastic. Just wanted to say a big thank you.
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