The customer service lady was so Xtremely helpful. Bless the lady. Kind understanding intensely good & I highly appreciate her help. The delivery was smooth. Super service. Bless U All
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Prompt and efficient customer service. Competitive price. Product was well packaged with no damage. Some confusion over delivery company. Email said DPD but APC was used.
Parts availability and speed of service were excellent. Needed a new "spring" for the 3 buttons on front of a UBOVF60. Ordered 3 as they seem to be easily damaged and because postage was circa £16.... Se mer
Great service, product arrived quickly and fits perfectly. Thanks for the help with my email enquiry prior to me purchasing this
Företagsinformation
- Service av vitvaror och hushållsapparater
- också i
- Elapparater
- Leverantör av reservdelar för vitvaror och hushållsapparater
Om Apelson Appliances UK Ltd
Skrivet av företaget
Your kitchen deserves the best care. At Apelson, we take pride in providing appliance repairs that are efficient and dependable.
- Trained engineers with hands-on experience
- Repairs carried out using original manufacturer parts
- Easy booking and helpful guidance
- Solutions tailored to your needs
Our team is always ready to bring peace of mind back to your home.
Kontaktuppgifter
Storbritannien
- apelson.co.uk
4,3
Utmärkt
375 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
As always good
As always, just what I wanted and delivered very quickly and well packed
28 oktober 2025
Svar från Apelson Appliances UK Ltd
Thankyou for your feedback, we are glad to hear you were happy with the service!
Excellent service in every respect
Excellent service. An initial telephone call procured a product diagram sent to my email. This helped to identify the part required to fix my cooker hood. The item required was in stock, it was not expensive, it arrived quickly via DPD and it fixed the fault. A well deserved five stars.
28 oktober 2025
Svar från Apelson Appliances UK Ltd
Thankyou for your feedback, we are glad we could help in getting the items you needed and you were happy with the service provided!
Incorrect item arrived messaged and no…
Incorrect item arrived messaged and no response absolutely poor customer service now stuck with a part thats incorrect totally disappointed I ordered from parts diagram and got something totally different
31 oktober 2025
Svar från Apelson Appliances UK Ltd
I am sorry to hear you received the incorrect item, if you wish to email service2@apelson.co.uk with your order details i can get this looked into for you!
Fast delivery and the correct part
Fast delivery and the correct part - website could do with some work though!
30 oktober 2025
Svar från Apelson Appliances UK Ltd
Thankyou for your feedback, we are glad to hear you were happy with the service. We will pass on your comments to our web design team regarding the website!
Svar från Apelson Appliances UK Ltd
Thankyou for your feedback, we are glad to hear you were happy with the service!
Excellent fast service
Excellent fast service . The only place stocking the part I was looking for .
24 oktober 2025
Svar från Apelson Appliances UK Ltd
Thankyou for your feedback, we are happy to hear we could help!
Svar från Apelson Appliances UK Ltd
Thankyou for your feedback, we are glad to hear you were happy with the service!
Easy to use website
Easy to use website. Clear and precise indication of costs and delivery.
18 september 2025
Svar från Apelson Appliances UK Ltd
Thankyou for your feedback, we are happy you found all you needed!
cookerhood
most helpful staff that I have had buiseness with recently, parts arriving promptly & refunds within a matter of days.
will be ordering a PCB today.
thanks SG
16 september 2025
Svar från Apelson Appliances UK Ltd
Thankyou for your feedback, we are happy to hear you were pleased with the service!
Svar från Apelson Appliances UK Ltd
We are glad to hear you found the website useful and the part fit!
Svar från Apelson Appliances UK Ltd
Thankyou for your feedback and that you were happy with the price and service provided!
You have a reliable product (induction…
You have a reliable product (induction Hob). Ordering and delivering products is efficient and super reliable.
2 juli 2025
Svar från Apelson Appliances UK Ltd
Thankyou for your feedback, we are happy to hear your are pleased with your product!
Superb support from the customer…
Superb support from the customer service team, particularly Susan Starbuck a great asset to the company, thank you all for your help
30 september 2025
Svar från Apelson Appliances UK Ltd
Thankyou for your feedback! We will be sure to pass on your comments to Susan, glad to hear we could help!
Svar från Apelson Appliances UK Ltd
Hello! The order reference relates to an order placed in December 2024 for an oven wire shelf, if you have any queries please call 0344 800 1128 or email service2@apelson.co.uk. Thankyou!
A good product and prompt delivery.
6 augusti 2025
Svar från Apelson Appliances UK Ltd
Thankyou for your feedback! Pleased to hear you were happy with the service!
Svar från Apelson Appliances UK Ltd
Thankyou for your feedback, glad you were happy with your order!
Great service
The site was easy to use. Found the product we wanted easily. It fitted perfectly
24 september 2025
Svar från Apelson Appliances UK Ltd
Thankyou for your feedback! Happy to hear you were pleased with the service and your order!
Svar från Apelson Appliances UK Ltd
Thankyou for your feedback! Glad to hear you were happy with the service!
Process of ordering replacement cooker…
Process of ordering replacement cooker hood filters was relatively straightforward although due to a slight complication towards the e d of the order I received two items in the end
2 juli 2025
Svar från Apelson Appliances UK Ltd
Thankyou for your feedback, if you have any issues with your order please email service2@apelson.co.uk and we will be happy to assist!
Svar från Apelson Appliances UK Ltd
Thankyou for your feedback, happy to hear you were satisfied with your order!
Detta är Trustpilot
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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