Anadolujet Omdömen 148

Vrijdag tickets geboekt. Na het afrekenen er achter gekomen dat achternaam verkeerd is. Gelijk contact gehad 3 dagen lang hebben ze me laten wachten. 3 dagen lang gestrest en minimaal 20x opnieuw moeten bellen om te vragen of naam wordt gewijzigd en het proces te versnellen. Elk telefoontje wordt er aangegeven dat naam sowieso wordt veranderd. Dan zeggen ze wacht 48 uur voor je vlucht, 48 uur wordt 24 uur en nog niks. 12 uur voor mn vlucht telkens bellen nog niks. 4 uur voor mn vlucht krijg ik te horen dat het niet mogelijk is. Schandalig echt schandalig!!! We hebben ons 3 dagen super gestrest en nog wordt er niks geregeld. Last minute een ticket geboekt voor een heel ander vlucht en een flink bedrag. Diep triest ik kan niet vertellen hoe slecht we ons hebben gevoeld en nog steeds voelen. Nooit meer dat ik vlieg met AnadoluJet schandalig!!!!!

I booked the ticket through their website, not any agency or mediator platforms, it was a two-leg flight. The second leg was cancelled, and they passed me to Turkish Airlines, I called Turkish Airlines said we couldn't do anything but go back to Anadolu and I talked with the agent for a few minutes and no clear answer, and then waited 2 hours on the line, clearly a sign to force me to hang up the phone, and no answer.

Nul retard sur l aller et le retour
Pas de communication
Pas même une bouteille d eau
Des nuls et a peine polis
Je ne conseille pas cette compagnie

Une catastrophe. Deux vols et deux retards de plus de 2 heures...
Compagnie pas sérieuse du tout...
Évitez et prenez en une autre.

Compagnie et service lamentable. Pas sérieux du tout. Ils changent vaut vol d'avion sans vous le demandez. A éviter

Ajet iyide calisanlari berbat
22 temmizda ucacagimi biliyordum havalana geldim meget 23 temmuzda icacakmisim.
Icakta bos yer baya vardi ve BENDEN 22.000 tl YANI 700 euro istediler.
Bende tekrar eve geldim
Peki beni ucuz bir FIYAT ille bindirselerdi ve BENIM gidecegim gün ucaktaki yerimi belki baskasi ucardi acil durumu olduysa.
Ama ucak firmalari o KADAR PARALARI varki ondan hic umursamiyorlar YOLCULARIN

0 ZERO star is more than enough for them! Terrible, terrible, rubbish airline! Avoid avoid them even if you were in the middle of nowhere, never let them even cross your mind!
Flight cancellation with no update, no excuse no explanation is their routine. They change the flight at least 4 or 5 times during your stay in your destination. I got 6 emails in 3 days from them each with a new flight time!

Sehr enttäuschte Erfahrung mit AJET. In einer Reise wurde einen Flug storniert. Auf den nächsten Flug mussten wir 5 Stunden im Flughafen warten ohne Hilfe. Der Rückflug hatte eine Stunde Verspätung, was zu einem verpassten Anschlussflug und langen Wartezeiten führte. Mein Gepäck ukam in Düsseldorf nicht an und bis jetzt ( 3 Tage nachher) habe ich keine Rückmeldung erhalten. Sehr unzufrieden mit dem Service

Kesinlikle tavsiye etmiyorum. Bagajim Hasar gordu ve ben bunu ertesi gun fark ettim, zaten ucakta gecikme oldu. Bana hasar rapor vermediler nedeni ise o gun havalimanindan cikmadan once basvuru yapmamam belki ben hasar vermis olabilirmissim. Uc tane kucuk cocuk gecikmeli ucus nasil o gun fark edebilirim ki? Ilk ve sondu

eine der schlechtesten Fluggesellschaften aller Zeiten, ich habe vor 3 Monaten gebucht, dann haben sie meinen Flug geändert und 10 Tage vor Abflug haben sie den Flug erneut ohne jede Erklärung abgesagt
1 Sterne da keine 0 gibt
one of the worst airlines company ever , i booked 3 months ago then they changed my flight , and again 10 days before departure without any explanation they cancelled the flight

I bought tickets from Tbilisi to Istanbul under my name and family name but tickets issued for both side under my first 3 letters name and surname and in the contain they didn’t issue boarding card as it was different name and surname and when I went AJet office they informed me that they can’t change it and I lost my flight they said that I have to write to Ajet and they will look after.
I wrote them but still no reply

Rubbish airline few times l both my premium ticket l can choice my free legroom seat
When l went to flight date check in they give me standard seat
They are keep doin this often l will not fly with them anymore
I write email complain about this nobody has replay back or anything

my worst experience with AJET. I was supposed to travel on 06/28/2024. I arrived at the airport about 4 hours before, I was one of the first to be attended to do CHECK-IN with my girlfriend (Spanish). I am Dominican, therefore I need an electronic visa to enter Turkey. Visa that I show to the agent, she checks it and says that everything is fine. I hand her the suitcases and gives me the (BOARDING PASS) and tells us that the flight is about 3 hours late. I went to the waiting room, about 4 hours later, ready to board the plane, the agent realized that my (ELECTRONIC VISA) came into effect on (06/29/2024), preventing me from boarding the plane. If the agent who did the (CHECK-IN) did not make the mistake of not realizing that my (ELECTRONIC VISA) came into effect the next day. I would have had enough time to acquire another electronic visa since it takes about 2 hours to be issued. After that I had to take about 2 hours to get my bags back, I went to the AJET box to make the complaint and the 2 agents were very rude. For this reason I missed my flight, 2 hotel days and more than £500 because I had to pay £397.40 again for 2 more tickets that were supposed to depart on 06/29/2024 at 11.50am. In the early morning of 06/29/2024 I received the email that my flight had been cancelled. After that I spent the entire early morning until 8am calling on the phone to get another flight until I finally got one that was supposed to leave at 3.40pm flight that was also a few hours late. I DESCRIBE MY EXPERIENCE AS A COMPLETE NIGHTMARE WITH AJET

Our return flight booking was with AJet on the 3rd of June at 3:15 pm. I attempted to check in online multiple times on the 1st and 2nd of June, but I was unable to do so.

When my family (my wife and two children) and I arrived at Antalya airport around 11:45 am and proceeded to check in, we were informed that our flight was cancelled. We were not notified via message, phone call, or email. We were directed to speak with an AJet agent at the help desk.

I asked for alternative flight options with help desk. Initially, I was told that AJet would provide food, accommodation, and an alternative flight for the next day with a stop in Istanbul. However, after taking a lunch break to make a decision and feed children, we were told around 1:00 pm that they couldn't provide these options.

I pleaded with the staff for either an alternative option or a chance to speak to their manager, but they refused and left us at the airport with my family.

Later, I purchased extra data to book a hotel and another flight. I managed to book the flight and hotel by myself, spending a night there before returning to Germany on the 4th of June.

unmöglich , alle 4 Flüge nur mit Verspätungen . Früher war anadolujet ganz gut , jetzt nur noch eine Qual damit zu verreisen. Aufgrund der stundenlangen Verzögerungen haben wir jedes mal unsere Anschlüsse verpasst und auch keine Alternativen gehabt. Das war es für uns als große Familie mit Ajet. Nie wieder.

0 yıldız olmadığı için mecburen 1 verdim... çok terbiyesiz ve kaba bir görevlinin var Ajet ofisinde, uçuş 4defa ertelendi ve artık yeter dedik ve info için gittik, az daha kavga yapacaktık, terbiyesiz ukala bir Ajet görevlisi ile sabah 9.20 den erteleye erteleye 13.10 da normal uçacağız ...ölüm kalım hariç kesinlikle tavsiye etmem ve yolculuk yapmam Ajet ile....

Mir wurde von Check24 ein direkt Flug von München nach Samsung für heute verkauft. Keine Info erhalten das der Flieger ausfällt. Als ich nicht Onlinen Einchecken konnte, habe ich dort direkt angerufen und mir wurde gesagt der Flieger fällt aus.

Schlecht einfach unorganisiert und lassen jedesmal die Passagiere warten

Ticket gekauft unter den Namen THY genauso viel bezahlt wie für THY Flieger ist bei Hin und Rückflug viel zu spät gestartet. Mitarbeiter können nur Englisch man bekommt nicht mal Wasser umsonst würde nie wieder mit Anadolujet fliegen. Ist nicht besser als Pegasus.

Nous avons attendu plus de 6h a l’aéroport de Francfort avec des excuses bidon, qui ne sont pas vrai bien évidemment. Nous devons avoir notre vol pour Ankara à 18h20, qui a été retardé jusqu’à 23h30 passé, pour nous faire monter dans l’avion, puis nous faire redescendre au bout de 1h30 pour dire que le vol est annulé. J’avais un dernier au revoir à faire à mon grand père, et ça n’a pas été possible à cause des incapables de cette sorte. Ni eau, ni nourriture, ni gentillesse ont été accordés pendant ce temps d’attente.
Et malgré qu’ils savent que c’était pour un décès, aucune solution, aucune empathie.
Aucune information également a été donnés pendant tout le long de l’attente, un vol a été programmer le lendemain pour 11h15. Bien évidement qui n’a été demandé à personne et placer par leurs soins! Et si je voulais absolument partir pour mon décès, je devais payer un autre billet d’une autre compagnie à mes charges lol ! Et bien évidement aucun vol pour que je puisse arriver en heure. A fuir, À FUIR!!!!!!!!!!!