House of Amor  Omdömen 

239
•
TrustScore 4 av 5

3,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Well what can I say apart from fabulous, brilliant? All these years I've been going to a nail salon, well not anymore 😁 I've had these on about 2 weeks, and you can just see my own nails growing, I'v... Se mer

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Betygsatt 5 av 5 stjärnor

I have been using Amor lashes for a couple of years now and don’t know what I’d do without them! I’ve always hated mascara, putting it on, taking it off so these really are a game changer and MASSIVE... Se mer

Betygsatt 3 av 5 stjärnor

I have been wearing amor lashes for years and always love them, that's why I keep going back, but the last few orders of the pre glued lashes havent been so good. They do look nice once on, but I st... Se mer

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Betygsatt 5 av 5 stjärnor

I bought Amor lashes a year ago after seeing an ad on Instagram. I used them once, thought they were good, then put them into the drawer never to be seen again Fast forward to now, I kept seeing a... Se mer

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Företagsinformation

  1. Leverantör av skönhetsprodukter

Skrivet av företaget

House of Amor is a beauty brand that celebrates inclusivity, authenticity, and self-expression, offering premium-quality lashes and nail products designed to empower and inspire. Specialising in DIY at home beauty treatments.


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

239 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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3,9

Alla omdömen

(239)

60 omdömen under de senaste 12 månaderna

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Betygsatt 4 av 5 stjärnor

First bought them a few months back and…

First bought them a few months back and have a monthly subscription for them. I absolutely love them, easy to use and with practice they take less and less time to put on. The only downside Id say to them is my tube of eyelash bond went really tacky and clumpy, I’m not sure if it’s just because I got a dodgy tube or maybe I’m not closing it all the way and air is partly drying it out. Other than that it’s wonderful. I keep them on for about 5 days before removing them and they stay put the entire time, I’ve not had one fall off yet.

30 november 2023
Omdöme utan inbjudan
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Svar från House of Amor

It's great to hear that you're loving your Quicklashes and that they've become a staple in your routine with your monthly subscription! We're glad to hear that you're finding them increasingly easier to apply with practice.

Regarding the issue with your bond, it's possible that improper sealing or storage could lead to the product becoming tacky and clumpy. Ensuring that the tube is tightly closed after each use and storing it in a cool, dry place can help maintain its consistency. However, if you continue to experience issues, please don't hesitate to reach out to our customer support team for assistance.

Thank you for your feedback and for being a valued customer.

Betygsatt 5 av 5 stjärnor

Amazing and very easy to apply

I was very skeptical about these I'm useless with strip lashes and have had extensions for years but they are amazing so easy to apply (it took me around 10 minutes) and they look as good if not better than extensions!

4 mars 2024
Omdöme utan inbjudan
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Svar från House of Amor

Thank you so much for sharing your experience! We're thrilled to hear that our lashes exceeded your expectations and you found them so easy to apply. We agree they are a perfect alternative to salon extensions!

Betygsatt 1 av 5 stjärnor

Bought a kit after seeing all online…

Bought a kit after seeing all online videos. I always had lash extensions and took a break for a month. Decided in the meantime to try these. Quite simple to put on when you got the hang of it. Used exact amount of glue as specified in instructions. Woke up with whole thing off next morning. It is second time I’ve tried it and got same result. Don’t trust anything online. Only extensions will hold more than a day!
Sorry, posted from my husband’s account 😅🙈

2 mars 2024
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Svar från House of Amor

We're sorry to hear that our Starter Kit didn't meet your expectations. We understand your frustration but please rest assured we're here to help.

It sounds like there may have been an issue with the application process, as if our lashes are applied correctly they will last up to 7 days. We recommend reaching out to our customer support team for assistance. They can talk you through the application process step by step and offer tailored advice in order for you to get the best possible wear from your Quicklashes. We value your feedback and want to ensure you have a positive experience with our products.

Betygsatt 1 av 5 stjärnor

Don’t trust this company bought some of…

Don’t trust this company bought some of these lashes for £35 they don’t advise you they you need a solution.

Customer service is a waist of time would not refund me for the false sale they gave me.

Avoid and save your money guys.

Scammers 10000😢

2 februari 2024
Omdöme utan inbjudan
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Svar från House of Amor

We're sorry to hear about your experience and any confusion regarding our products. We strive to provide clear information and support to our customers. We apologise if you felt misled in any way.
Regarding the solution you mentioned, we'd like to clarify any misunderstanding. Could you please provide more details about what solution you're referring to? As for the refund, we'd like to investigate this matter further to ensure fairness and satisfaction for all our customers. Please reach out to our customer service team again, and we'll do our best to address your concerns promptly. We appreciate your feedback and hope to resolve this issue to your satisfaction.

Betygsatt 5 av 5 stjärnor

Quick delivery

Quick delivery. Easy website to use.

23 februari 2024
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Svar från House of Amor

Thank you for your positive feedback! We're glad to hear that you had a smooth experience with our website and that your order arrived promptly. We really appreciate your support.

Betygsatt 5 av 5 stjärnor

Brilliant 🤩

Love these lashes and am addicted!!!

21 februari 2024
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Svar från House of Amor

We're thrilled to hear that you're loving our lashes! Thank you for your enthusiastic feedback. If you ever have any questions, don't hesitate to reach out. Thank you for your support.

Betygsatt 5 av 5 stjärnor

Love love love

Love these lashes, they're so simple to apply and they look great. They do so many styles and lengths so you can go as natural or as glam as you like. I couldn't live without them now and Im happy to tell everyone about them! I've been using them for 4 months now and I'm still fully committed and as my partner says, a little obsessed!

21 februari 2024
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Svar från House of Amor

It's fantastic to hear how much you're enjoying our lashes! We're thrilled that you find them easy to apply and versatile in style. Your enthusiasm means the world to us, and we're delighted to have you as a loyal customer.
Thank you for sharing your experience and spreading the word about our products—we truly appreciate it! If you ever need assistance or have any questions, please reach out, we're always here to help.

Betygsatt 5 av 5 stjärnor

I cannot believe some of the reviews on here!

I cannot believe some of the reviews on here!! Absolutely opposite to my experience! I had heard only amazing things, not just online but from friends who are fans of the lashes so I caved and tried them myself.. and WOW I'm so glad I did!!! When I asked for application help their customer services was nothing shy of extremely kind and helpful, not to mention the quality of the products and packaging itself. I am so so impressed and would recommend this brand to anyone!!

12 januari 2024
Omdöme utan inbjudan
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Svar från House of Amor

Thank you for much for your great feedback. It's wonderful to hear that you had such a positive experience with us and thank you for recommending us to others. We truly appreciate your support and are here to assist you whenever you need us.

Betygsatt 5 av 5 stjärnor

Super fast delivery

Super fast delivery, really helpful when I was struggling with my application. Love these products so much. Thank you amor for saving me time and money xx

21 februari 2024
Omdöme utan inbjudan
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Svar från House of Amor

We're thrilled to hear that you had a great experience with our delivery and that our customer service team could assist you when you needed help with application. Thank you for your kind words and for choosing Amor! We're delighted to have been able to save you time and money. If you have any questions or need assistance, feel free to reach out. We appreciate your support!

Betygsatt 5 av 5 stjärnor

Couldn’t recommend more!!

Honestly life changing!! Used to spend a lot of money and time getting extensions but haven’t done since finding Amor about a year ago - they are really easy to put on and last ages! They come in loads of different styles so can suit anyone whether you want a natural or more glam look! It took a while to get the hang of how to put them on quickly but the girls working here don’t stop posting content on their Instagram to help people and even have a Facebook page where people share tips, they’re also really easy to get hold of if you do need more 1-1 help on how to apply them! I’ve recommended these to so many people and so glad I found them!

21 februari 2024
Omdöme utan inbjudan
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Svar från House of Amor

Thank you so much for sharing your experience! We're thrilled to hear that our lashes have been life-changing for you and that you've found them to be a convenient and cost-effective alternative to extensions.

It's fantastic to know that you appreciate the variety of styles we offer and that our social media platforms and customer service support have been helpful for you. We truly appreciate your recommendation and are delighted to have you as a happy customer. If you ever need any further assistance or tips, don't hesitate to reach out. Thank you for your support.

Betygsatt 5 av 5 stjärnor

Absolutely in love with these lashes

Absolutely in love with these lashes! I was sceptical as I’m not a big fan of lashes with glue etc but since having a baby it seemed like the only way to look like a human being again. Ordered only starter kit to give it a chance and it blew my mind! Obviously had few melt downs while applying before I realised it’s better to use less bond as they were falling off when applied too much but after improving my mistakes with applying they do lasts up to 8 days. They even survived swimming with a toddler who was splashing tons of water into my eyes. The only minus is getting into arguments with my partner who don’t understand why I keep ordering more and more even tho I still didn’t use previous ones lol.

21 februari 2024
Omdöme utan inbjudan
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Svar från House of Amor

Thank you for sharing your experience with us! We're so happy to hear that you've fallen in love with our lashes and that they've helped you feel like yourself again after having your baby. Sometimes the application process can take a little practice to start with but we are pleased to hear that you tweaked your application slightly in order to get the best possible wear from your Quicklashes.

Thank you so much for your positive feedback, we really appreciate your support.

Betygsatt 5 av 5 stjärnor

Game changer!!

I’ve been using Quicklashes for over 2 years now. I used to have individual lashes done and they not only cost lots more, they never last and damaged my natural lashes!
I can honestly say Amor quicklashes have changed my life! I’m never without them.
I watched a video of the application and thought… no way can it be that easy. But it really is. Obviously takes a few attempts to get it spot on but every time I apply a new set now it takes me literally 5-10 minutes max!

21 februari 2024
Omdöme utan inbjudan
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Svar från House of Amor

Thank you so much for being a loyal customer for over 2 years! We're delighted to hear that our Quicklashes have made such a positive impact on your life.

Your feedback means a lot to us, and we appreciate you sharing your experience. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help. Thanks again for all of your support.

Betygsatt 4 av 5 stjärnor

OK so I was very sepitical about these…

OK so I was very sepitical about these lashes as I dont usually wear lashes often or make up for that matter. But I was worried about the product going me irradiation but so far so good. I usually wear them for about 2 to 3 days before I take them off clean them and get stuff only beacuse sometimes my eyes get irriated but that's not the lashes that me not being use to it. I've cried every day for the past 3 days (personal reasons) and there still on and stuck well. The only issue I have is the fact the glue is very sticky and once on ur eyes lid by accident very hard to get off. This glue would be great if it was see-through, I tend to use the lash remover and rub in my eye lid with a cotton stick witch helps get it off. I'm going to try wear for the 7 days and see how we go. Overall great product and have applied twice so far. They can be tricky to apply but once use to it its easy

20 februari 2024
Omdöme utan inbjudan
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Svar från House of Amor

Thank you for sharing your experience with our lashes! We're thrilled to hear that you've had a positive experience overall and that our product has exceeded your expectations. We understand that adjusting to wearing lashes can take some time, especially if you're not used to wearing makeup regularly.

We appreciate your feedback regarding the glue, we do sale a clear glue which you may find easier to use. I would also suggest using a little less glue if their is a sticky residue on your lashes you only need a small dab at the base of your lashes to apply and ensure you are using superstay as this will help remove any sticky residue. It's fantastic to hear that despite some initial challenges, our lashes have stayed put through difficult times (sending lots of love).

If you have any further questions or concerns, please don't hesitate to reach out to us. We're here to support you on your lash-wearing journey, and we hope you continue to enjoy our product!

Best regards,
Amor Lashes Customer Care Team

Betygsatt 4 av 5 stjärnor

Obsessed!

Ordered twice now from here and I’m obsessed! Really easy site to use and quick delivery each time! Packaged well!
I stopped using ordinary lashes years ago and only get them done by a lash tech for holidays but since being recommended by my sister I can’t believe how easy the whole process is!!!

Would highly recommend Amor Lashes 🩷

19 februari 2024
Omdöme utan inbjudan
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Svar från House of Amor

Thank you so much for your kind words and continued support! We're delighted to hear that you've had such a positive experience with our website and delivery service. It's wonderful to know that you've found our lashes to be an easy and convenient alternative to traditional methods. We truly appreciate your recommendation and look forward to serving you again in the future!

Warm regards,
Amor Lashes Customer Care Team xx

Betygsatt 1 av 5 stjärnor

Terrible Experience

Avoid this company. These lashes are a complete waste of money. The quality is so bad. The lash bond burned the skin around my eye. Customer service was so poor when I contacted them, claiming the irritation was caused by incorrect application rather than the fact the bond caused an allergic reaction. Refused to give me a refund despite photographic evidence!!

Don’t believe everything you see on social media. They are obviously paying very well for all the adverts and good reviews.

20 februari 2024
Omdöme utan inbjudan
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Svar från House of Amor

I'm deeply sorry to learn about your disappointment with our products and the feeling of having wasted your money. Your feedback is extremely important to us, and we strive to ensure that every customer has a positive experience with our brand.

Please know that all of our products undergo rigorous quality checks to uphold the highest standards. It's distressing to hear that you experienced a reaction from the lash bond. Could you kindly confirm if you conducted a patch test 24 hours prior to application?

Regarding the issue with the refund, we would like to thoroughly investigate the matter to ensure fairness and satisfaction for all our customers. I encourage you to reach out to our customer service team once more, and we will make every effort to promptly address your concerns. Your feedback is valuable to us, and we are committed to resolving this matter to your satisfaction.

Betygsatt 5 av 5 stjärnor

Worth the money.

Ordered these lashes after getting professional extensions done and they fell out the next day.

I was really impressed with how easy the application was. My first try took me about 5mins to do both eyes and I loved the result.

I’m on day 3 and they haven’t moved. I’ve received compliments on my lashes and it feels really good to be able to say I did them myself. I don’t know what the negative comments are about that they feel fake? Of course they’re fake. All false lashes are fake. I personally don’t think these look as fake as some do. These look very natural.

Great experience so far. Would recommend.

16 februari 2024
Omdöme utan inbjudan
Logotyp för House of Amor

Svar från House of Amor

Thank you for sharing your experience with our lashes! We're thrilled to hear that you found the application process easy and that you're enjoying the results. It's fantastic to know that you've received compliments and feel confident in your DIY lash application. We appreciate your perspective on the natural look of our lashes and are glad they meet your expectations.

Your recommendation means a lot to us, and we're grateful for your support. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Warm regards,
Amor Lashes Customer Care Team x

Betygsatt 1 av 5 stjärnor

I’m giving them just one star for the…

I’m giving them just one star for the package, lovely and cute. But the quality is poor, I tried to put the lashes on yesterday evening, I was a little struggling because the bond is very sticky and messy. It took me 30 min to do both eyes, but the next day I woke up with the lashes on my pillow 😅. So not worth the money. I just wasted £65. Don’t believe everything you see in the media!

10 februari 2024
Omdöme utan inbjudan
Logotyp för House of Amor

Svar från House of Amor

Hello Valentina,

I'm sorry to hear that you're encountering difficulties with the application process. Please know that we're here to assist you every step of the way. Sometimes, customers may benefit from a bit of guidance to avoid the issues you've described.

It seems like you might have applied too much bond, resulting in it being sticky and messy. We recommend applying a small amount of bond at the base of your natural lashes to prevent over-application. Additionally, using our Superstay to seal the lashes can help ensure they stay in place longer.

We're more than happy to provide further assistance. I suggest checking out our "How It Works" page on our website, where you can find helpful application tutorials. Alternatively, we can arrange a 1-2-1 FaceTime call to guide you through the process personally.

Please don't hesitate to let us know if there's anything else we can do to assist you further.

Best regards, Amor Lashes Customer Care Team

Betygsatt 2 av 5 stjärnor

Too much maintenance

I want to give this brand a higher review because the concept is great and the lashes themselves are so nice. But they don’t work very well for me. I’ve spent £60 and don’t have much to show for it.

Pros -
fairly straightforward to apply once you get the hang of it, look very pretty, lovely packaging

Cons -
Can be very fiddly initially with lashes coming off during clamping, lashes come off if your eyes water, for me they don’t last more than 3 days, tricky to clean and reuse lashes if they’ve fallen off, the bond is not that strong and I don’t feel the superstay really does much either.

I’m definitely not getting 7 days wear out of these and most days have actually had to fix them or reapply at least one or two lashes. The maintenance is too much and I’ll most likely go back to my lash tech.

8 februari 2024
Omdöme utan inbjudan
Logotyp för House of Amor

Svar från House of Amor

Thank you for taking the time to share your feedback with us. We truly value your honest review and are pleased to know that you see the potential of our brand and the quality of our products.

We are committed to addressing the issues you've encountered and are more than willing to assist you. After reviewing your concerns, it appears that they are all issues that we can resolve by refining your application technique to ensure the longevity of the lashes. Additionally, we can provide guidance on proper removal and cleaning methods so that you can reuse them.

Please don't hesitate to reach out to us if you need further assistance. Our customer care team is here to support you every step of the way.

Warm regards,
Amor Lashes customer care team

Betygsatt 1 av 5 stjärnor

Not one negative review online

Not one negative review online ! These lashes are such poor quality. I've used another brand before and once applied I couldn't feel them. I chose to try these for different styles and the first pair was so uncomfortable with some excess lash band prodding my eye everytime I blinked. I thought I'd give them another go ( I purchased alot because no negative reviews 😐) and the glue was pretty much dry the lashes stuck on for around 3 hours and all that time they hurt.

1 oktober 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Purchased these as a recommendation…

Purchased these as a recommendation from a friend, so assumed all would be great. The lashes themselves are of a semi decent quality, and the applicator was as advertised. I had chosen the Christmas starter kit which seemed great value at first glance, as it came with a full size bond and mascara type wand. When the kit arrived it did not contain a full size bond, and instead had a mini glue in the box (similar to those you get in strip lash boxes). I applied them as directed on the website videos and although they looked good, they all came off by the following morning.
I asked customer service to help resolve this as the glue, upon comparison with my friends, was clearly not the same. Their responses over the next few days were quite astonishing. To cut a long story short they blamed me for the issue.
They refused to take any accountability for the problem.
I offered to send the kit back for a full refund - no response. I asked if they could send me a full size bond as advertised - no response.
Awful customer service.

19 december 2023
Omdöme utan inbjudan

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